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AuthorSearch Results
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Oct 3, 2021 at 4:33 am #162608
HumayonSpectatorHello @bostjanlaba,
Hope you are well. And sorry for the inconvenience.
Please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
However, Auto-update sometimes fails due to auth error or server file permission issue, however, you always can download any add-on from here and install it.
Thank youSep 29, 2021 at 4:51 pm #162478In reply to: Frontend Access – dont work correctly
Nayeem RiddhiModeratorThis reply has been marked as private.Sep 29, 2021 at 7:32 am #162429In reply to: Why lazy download is changing the extension name ?
TanvirSpectatorHello @Amevoice,
Sorry for this inconvenience.
Make sure that WPDM and all add-ons you are using of WPDM are in the latest version.Latest version of lazy download is 2.7.0.
If the problem still persists, could you please share the related page/file/package URL with us?
If possible please also share the admin access of your website in a private reply.It helps us to quickly figure out the issue and resolve it immediately.
Best RegardsSep 29, 2021 at 4:52 am #162424In reply to: Critical error when upgrading to Pro
HumayonSpectatorHi @callerpatty,
Hope you are well. And sorry for the inconvenience.
According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update the WPDM Directory Add-on and it’s latest version is right now4.3.2, or you can download them from here.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank youSep 29, 2021 at 4:08 am #162421In reply to: Extendend short codes desn’t run …
HumayonSpectatorHello @peter_diethelm,
Hope you are well. And sorry for the inconvenience.
Make sure that you are using the latest version of the WPDM Pro and WPDM Extended Short-codes add-on.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
It helps me to quickly figure out the issue and squash it immediately.
Thank youSep 28, 2021 at 7:32 am #162378
Nayeem RiddhiModeratorHello @ntech21,
Hope you are well. And sorry for the inconvenience. Can you please tell us which add-on you have upgraded to the latest version? please share the related URL. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Sep 27, 2021 at 5:37 pm #162355In reply to: Facebook Like Lock Not Working
TanvirSpectatorHello,
I have just checked. It is working fine with the wpdm
6.0.8version
First of all you have to add app id and app secret properly and your site url in the facebook app. You need the app to make live by adding privacy and tos page.

Then you have to add the page url in the same way with https and www in the facebook lock “url to like” option

It should work now. If still the problem persists, please provide temporary admin access of your website.
Thanks
Sep 23, 2021 at 5:00 am #162132In reply to: add on Dropbox
HumayonSpectatorHello @pluk64,
Hope you are well. And sorry for the inconvenience.
Make sure that you are using the latest version of the WPDM and dropbox add-on.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank youSep 21, 2021 at 4:10 pm #162052
ClearTouchParticipantThis reply has been marked as private.Sep 20, 2021 at 9:14 am #161959In reply to: How to hide expired download ?
Nayeem RiddhiModeratorHello @ultimatelab,
Hope you are well. please add the following code to your
wpdm_change_download_expired_messagefunction,I hope it will work fine then
$package['download_url'] = '#'; $package['link_label'] = "your custom message"Thank you and regards
Sep 18, 2021 at 7:34 am #161880In reply to: Cannot view download stats
HumayonSpectatorHello @yumaworks,
Hope you are well. And sorry for the inconvenience. We have released the latest version6.0.8of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update them, or you can download them from here.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Thank youSep 16, 2021 at 10:25 am #161790
Nayeem RiddhiModeratorHello @mfirwana,
Hope you are well. The issue is related to google drive. There is a workaround that allows you to bypass Google Drive’s 24-hour limit. How that is done depends largely on what you see on the screen.
The most common error is shown on the screenshot above. It simply shows the error message but no other controls or options.
1. Locate the “uc” part of the address, and replace it with “open”, so that the beginning of the URL reads https://drive.google.com/open?.
2.Load the address again once you have replaced uc with open in the address.
3.This loads a new screen with controls at the top.
4.Click on the “add to my drive” icon at the top right.
5.Click on “add to my drive” again to open your Google Drive storage in a new tab in the browser.
6.You should see the locked file on your drive now.
7.Select it with a right-click, and then the “make a copy” option from the menu.
8.Select the copy of the file with a right-click, and there download to download the file to your local system.For more details please check this article too, https://www.ghacks.net/2017/04/14/fix-google-drive-sorry-you-cant-view-or-download-this-file-error/
Thank you and regards
Sep 16, 2021 at 9:00 am #161783In reply to: Fatal Error
HumayonSpectatorHello @pixelproduction,
Sorry for the inconvenience.
Make sure that you are using the latest version of the WPDM Pro and WPDM Directory Add-on.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank YouSep 15, 2021 at 3:57 am #161695
HumayonSpectatorHello @mtsdcm,
Hope you are well.
Make sure that you are using the latest version of the WPDM Pro and PDF Stamper add-on. Please update them, or you can download them from here.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
With RegardsSep 14, 2021 at 11:56 am #161657In reply to: Redirects to Homepage on Click
TBMemberThis reply has been marked as private.Sep 14, 2021 at 9:00 am #161647In reply to: Issue with Category Restrictions
Nayeem RiddhiModeratorHello @designhub again,
With default value add-on, bulk apply to allow accces it is working fine too here, please check the URL
https://staging.5healthytowns.org/download/wpdm-test/
please let me know if you have other queries
Thank you and regards
Sep 14, 2021 at 6:37 am #161631
HumayonSpectatorHello @dshank,
Hope you are doing great.
Please share your site URL too.
However, make sure that you are using the latest version of the WPDM Pro and its related add-on.
I hope it will work fine then. If it doesn’t work, then please share the related page/file/package URL with us where the issue exists.
Thank YouSep 14, 2021 at 6:31 am #161630In reply to: Advanced Search (Left) Shortcode doesn’t work.
HumayonSpectatorHello @26enterprises,
Hope you are well. And sorry for the inconvenience.
In our test environment, the shortcode is working fine.
However, make sure that you are using the latest version of the WPDM Pro and WPDM Directory Add-on.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank YouSep 12, 2021 at 2:34 pm #161457In reply to: Error after update to verion 6.0.5
ShahjadaKeymasterThe point is how are you reaching the URL
https://www.ifiar.org/page/3/?wpdmdl. Manually, you can add any parameter, exhttps://www.ifiar.org/page/3/?abcdSep 12, 2021 at 11:15 am #161446In reply to: WPDM Archive Page Problem
HumayonSpectatorHello,
Sorry for the inconvenience.
In our test, it’s working fine. Make sure that you have copied the shortcode with proper quotes by following this method from the below page.
If, still the problem exists then please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
It helps me to quickly figure out the issue and squash it immediately.
With RegardsSep 12, 2021 at 5:07 am #161424In reply to: Can’t Save Setting
HumayonSpectatorHello @dionassydqi,
Hope you are well.
First of all, make sure that you are using the latest version of the WPDM and Premium Packages add-on.
If, still the problem exists then please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
With RegardsSep 10, 2021 at 9:51 am #161344In reply to: Massive problems – help needed
TanvirSpectatorHello @mth72,
Sorry for this inconvenience.
Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. If you can’t update it directry from WordPress dashboard, Please update from here.
If, still the problem exists then please share your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?Best Regards
Sep 9, 2021 at 3:03 pm #161302In reply to: Download link open in a new window
Nayeem RiddhiModeratorHello @wendell,
Hope you are well. We have introduced a new option from
Download > Settings > Basicfor Open in browser and Open in new window. But now you can also make it for as I described below,by default, you are using
link-template-default.phpfor link template andpage-template-default.phpfor the page template. you can edit the files and follow this doc, https://www.wpdownloadmanager.com/doc/template-files/ for back-up your files.For opening in new windows, please add this code replacing
[download_link]in page/link templates PHP file as i described below,<a href="[download_url]" onclick="window.open('[download_url]','newwindow','width=1200,height=800'); return false;" class="btn btn-primary" target="_blank">[link_label]</a>thank you and regards
Sep 9, 2021 at 5:13 am #161235In reply to: Purchased Add-On Not Working
HumayonSpectatorHi @eizorugged,
Hope you are well. And sorry for the inconvenience.
Auto-install sometimes fails due to auth error or server file permission issue, however, you always can download and install any add-on from the below link.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank youSep 7, 2021 at 5:48 am #161085In reply to: Error for Spesific Administrator
HumayonSpectatorHello @way-saputraa,
In my inspection, I found that lots of plugin required files are not getting loaded properly due to your server, that’s why the admin panel is breaking.
Please check this.
So, in order to solve the issue.
1. Make sure to increasePHP memory limit, post_max_size and upload_max_filesize. If you don’t know how to do it then contact hosting provider support.
2. Go toDashboard Settings Generalpage and look for the WordPress Address and Site Address option. Make sure both the URL are correct and the same. Once done, click on the “Save Changes” button to save the editing like this
3. Try using the default WordPress.htaccess.
4. There can be a conflict with another plugin, can you please enable/disable other plugins for checking, you may also switch the theme to another for checking.
Please let me know then.
If still, the problem exists then please provide us with your super admin access in a private reply as well as second admin account admin privilege.
Thank You -
AuthorSearch Results
