Home / Topics / Download Manager Free / URL parameter incompatible with hosting

URL parameter incompatible with hosting

Viewing 7 posts - 1 through 7 (of 7 total)
Nov 10, 2021 at 10:31 pm #164394

Jordan Schulz
Participant

Hello, I would like to request a change to the WordPress PDF Viewer to use a different URL parameter, as the current __wpdm_pdf_viewer is removed from requests to Pantheon due to the double underscore prefix.

https://pantheon.io/docs/pantheon_stripped#resolution

I work at Pantheon, and we had a customer bring this to our attention today. Happy to help if I can! I reviewed the plugin code and it seems like this would be a quick change.

  • This topic was modified 2 years, 5 months ago by Jordan Schulz. Reason: clarify reason
Nov 11, 2021 at 7:32 am #164405

Tanvir
Moderator

Hello @jms,
Thanks for the information.
Our developer team will look for it.
Thanks

Nov 19, 2021 at 3:21 pm #164798

Jordan Schulz
Participant

Hello @tanvirw3eden thank you for your reply. Did your team have a chance to review this?

Thanks,
Jordan

Nov 20, 2021 at 5:53 am #164808

Tanvir
Moderator

Hello,
Our developer team will review the issue and take it effective in future updates.
Thanks

Dec 12, 2021 at 1:36 pm #165593

Tanvir
Moderator

Hello @jms,
We have rechecked the issue.
Actually we have multiple plugins using __ prefixes.
Only WPDM plugin alone is using 1200++ lines of codes with __ prefixes.

Already different users of Pantheon are coming to our forum with different related serious issues.
But it is impossible for us to update all the prefixes because of the issue of Pantheon.

I would suggest you to take necessary steps to make an exception for wpdm and all the addons of wpdm. It will be very helpful for the WPDM customers of Pantheon.

Thanks

Dec 14, 2021 at 3:22 pm #165720

Jordan Schulz
Participant

Hello @tanvirw3eden

Thank you for checking into this further. Are all of those __ prefixes used as URL parameters? Unfortunately we will not be able to make a change to the platform, if you let me know the affected plugins I can list them as having known issues with the platform.

Kind Regards,
Jordan Schulz
Customer Success Engineer
Pantheon Systems

Dec 14, 2021 at 4:51 pm #165748

Tanvir
Moderator

Hello,
Some internal functions create __ prefix in urls, which may cause issue.
For example, the wpdm plugin uses certain functions.
Check out this topic to see how the function is causing issues with different functionality.

Asset manager not working and crashing my site

Unfortunately, almost all of our addons are using __ prefix like this.
Thanks

Viewing 7 posts - 1 through 7 (of 7 total)

The topic ‘URL parameter incompatible with hosting’ is closed to new replies.