Search Results for 'Add Url'

E-mails being received are losing the formatting.

We are seeing plain text, though the positioning of the elements is correct, eg, it says “Thanks! Thank you for downloading…” on the right side, with the download text and link on the left. However, there is no other formatting of any kind.

This has been replicated several times with three different people, all using MS Outlook.

As far as I can tell, no one has modified the code. We only added the name and email from to the template settings.

Here is the content of the template:

Thanks!
Thank you for downloading [title]

Hi,
Thanks for downloading [title]. Please click on following link to start download:
[download_url]
Best Regards,
Admin

Here is the content of the received e-mail message:

Welcome Message

Thanks!
Thank you for downloading Test Download MP3

Hi,
Thanks for downloading Test Download MP3. Please click on following link to start download:
http://www.meaningfuluse.hitechanswers.net/?wpdmdl=1&_wpdmkey=5010af392616e
Best Regards,
Admin