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Tahasin

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Jun 15, 2024 at 11:55 am in reply to: Version of Extended Shortcodes Plugin #196432

Tahasin
Moderator

Hello, zweigelb

I hope you are doing well, and thanks for bringing the version number oversight in our plugin to our attention.
We’ve now updated the version number, and your feedback has been invaluable in this process.

Regards

Jun 14, 2024 at 2:38 pm in reply to: Pagination Error in WPDM #196417

Tahasin
Moderator

Could you please confirm if you’ve updated the plugin? If not, we kindly suggest doing so at your earliest convenience. The latest version ensures that everything is functioning as intended.
Older plugin versions may become incompatible with the latest WordPress core or other plugins and themes. This can lead to errors, malfunctioning features, or even site crashes.

Regards

Jun 14, 2024 at 2:03 pm in reply to: Configuration Download Page #196415

Tahasin
Moderator

Hello, Francesco

I hope you are doing well and thanks for writing to us.

– You can achieve the pdf preview feature by using this add-on: https://www.wpdownloadmanager.com/download/wordpress-pdf-viewer/
WordPress PDF viewer plugin helps your site visitors preview a PDF document before they download it.

-To preview the video, begin by uploading it to YouTube. Then, attach the YouTube video URL to the WPDM package. Finally, use the [youtube_player] tag in the page template to play the video

Regards

Jun 14, 2024 at 1:56 pm in reply to: Archive plugin + Package list #196414

Tahasin
Moderator

The Package List add-on has been recently updated, with the latest version available as of June 2nd.

Jun 14, 2024 at 9:01 am in reply to: Filename isn’t saving #196409

Tahasin
Moderator

I am glad to hear that, the issue has been fixed.

Jun 14, 2024 at 4:13 am in reply to: Form Lock purchase cancellation – unexpected auto renew #196401

Tahasin
Moderator

Hello, Henry

I hope you are doing well and thanks for contacting us.

Please send an order note describing your issue from this page by following this

Regards

Jun 13, 2024 at 11:05 am in reply to: Download Limit Exceeded Message for Packages: #196382

Tahasin
Moderator

Hello, jose

I hope you are are doing well and thanks for writing to us.

Normally, the download button automatically disappears once the download limit is exceeded and displays a message like this. Could you please share related URL and wp-login credentials in a private reply to check the issue?

Regards

Jun 13, 2024 at 4:26 am in reply to: Mixture of English and German words in WPDM #196372

Tahasin
Moderator

Hello, Harald

I hope this message finds you well and thanks for contacting us.

Kindly use the Loco Translate plugin to translate the English word into German.

Regards

Jun 12, 2024 at 8:39 am in reply to: Display packages in a tabular layout #196349

Tahasin
Moderator

If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post , it will inspire us a lot.

Thank you 🤗

Jun 12, 2024 at 6:16 am in reply to: Display packages in a tabular layout #196347

Tahasin
Moderator
This reply has been marked as private.
Jun 12, 2024 at 4:33 am in reply to: Filename isn’t saving #196345

Tahasin
Moderator

Hello, Stefanie

Could you please open a new ticket detailing the issue you’re experiencing? This will allow us to promptly address the problem and offer you the assistance you need.

Thank you!

Jun 12, 2024 at 4:28 am in reply to: Can’t find invoice for my latest payment in my account but money has been taken #196343

Tahasin
Moderator

Kindly click on the Invoice button top right corner, here is a screenshot
Kindly check.

Jun 12, 2024 at 4:24 am in reply to: Can’t find invoice for my latest payment in my account but money has been taken #196342

Tahasin
Moderator

Hello, Tracey

I hope you are doing well and sorry for the inconvenience.

We are checking the issue and you will updated shortly.

Regards

Jun 11, 2024 at 11:44 am in reply to: Display packages in a tabular layout #196316

Tahasin
Moderator

Sure, spare me some time. I will share a demo recording of ACF.

Jun 11, 2024 at 10:26 am in reply to: Pagination Error in WPDM #196312

Tahasin
Moderator

Hello,

Please kindly submit your request for customization here, and we will promptly provide you with an estimate of the required time as well as details regarding the payment method there.

Regards

Jun 11, 2024 at 8:32 am in reply to: Display packages in a tabular layout #196306

Tahasin
Moderator

This custom fields is used to add extra metadata to a post that you can use in your theme. WordPress has the ability to allow post authors to assign custom fields to a post.

Jun 11, 2024 at 6:11 am in reply to: Display packages in a tabular layout #196300

Tahasin
Moderator

Maybe you shared a wrong image, I am talking about the custom field image that you mentioned earlier, the one that is displayed during the creation of a new package.

Thank you!

Jun 11, 2024 at 5:20 am in reply to: Display packages in a tabular layout #196297

Tahasin
Moderator

Could you please share a screenshot of that Custom Field?

Jun 10, 2024 at 11:19 am in reply to: Display packages in a tabular layout #196279

Tahasin
Moderator

Unfortunately, we don’t have any free plugin for Custom Fields.

Kindly try removing the [description] tag

Jun 10, 2024 at 11:00 am in reply to: Pagination Error in WPDM #196276

Tahasin
Moderator

One thing I forgot to mention is,
– kindly try switching the theme to a default theme and see the if the problem persists.
– Deactivate all plugins temporarily except Download Manager and see if that solves the pagination problem. Then, activate the plugins one by one to see which plugin is causing the problem

Jun 10, 2024 at 10:42 am in reply to: Pagination Error in WPDM #196272

Tahasin
Moderator

You will be updated shortly.

Regards

Jun 10, 2024 at 10:34 am in reply to: Pagination Error in WPDM #196270

Tahasin
Moderator

Right now, I am unable to tell you the exact time since it depends on the size of customization, but it won’t take that much time.

Jun 10, 2024 at 10:29 am in reply to: Display packages in a tabular layout #196269

Tahasin
Moderator

kindly use [excerpt_50], this tag will show the first 50 characters from package description and you have to use it on your page template. For adding custom field you may try our Advance Custom Fields plugin

Advanced Custom Fields

Kindly check

Jun 10, 2024 at 10:17 am in reply to: Pagination Error in WPDM #196267

Tahasin
Moderator

Unfortunately, without updating the plugin it’s difficult for us to trace what actually causing the issue.
Yes, you can add Load More button but you have to do it via code customization. If you want us to do that for you, here is our Customization Service

Regards

Jun 10, 2024 at 10:07 am in reply to: Contact Form 7 and shortcode for direct download link #196265

Tahasin
Moderator

Are you trying to retrieve the file size applying short-code?

Viewing 25 posts - 1,976 through 2,000 (of 2,434 total)
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