Forum Replies Created
I have checked and identified the issue with the clear search button option. We will fix this in the next update.
Since you are using the Archive Page Default View, it is designed to display downloads only after selecting a specific category. By default, no downloads will be shown until a category is selected.
For displaying all downloads more easily, you can try the Archive Page Filter or Archive Page Flat View. These options display all downloads by default without using breadcrumbs.
Please check and let me know.
Regards
Instead of using FTP, you can switch to Amazon S3 as the centralized storage. Here’s how you can achieve the goal:
– Store Files on Amazon S3
-Using the WPDM Amazon S3 add-on, you can upload files directly to Amazon S3 from the WordPress admin area.
-The add-on allows exploring, creating, and managing buckets where the files will be stored.
– Enable Dynamic File Access Across Websites
Each of the three websites can connect to the same Amazon S3 bucket and link to the files.
– Here is a screenshot of the add-on
You can also check our Amazon S3 add-on, this will be the perfect solution
The CSV file import/export is working fine on our end. That’s why we requested your login credentials—to better understand what might have gone wrong on your end. However, we completely understand if you’re not comfortable sharing them.
For further assistance, please refer to our documentation
Hello, Thandi
I hope this message finds you well and thanks for reaching out.
You want a centralized FTP setup where you can upload files to one domain, and all three websites can dynamically access those files. Is that correct? Also, are you using the WPDM Remote FTP add-on?
Please check and let me know.
Regards
Hello, Ronel
I hope this message finds you well and thanks for reaching out.
Kindly share the wp-login credentials in a private reply to check the issue.
Regards
Hello, Peter
Thanks for reaching out!
Kindly share your WP login credentials in a private reply, along with the CSV file link, so we can thoroughly check the issue. This will help us identify the problem more efficiently.
Regards
Hello, Terry
Thank you for reaching out again. I understand your frustration regarding the delay, and I sincerely apologize for that.
I have forwarded your message to the appropriate authority for further review. You will receive a prompt response regarding your request in the order note section.
Thank you for your patience and understanding.
Hello,
I hope you are doing well and thanks for reaching out.
Kindly share wp-login credentials and related URL in a private reply to check the issue.
Regards
We sincerely apologize for the oversight and for any frustration this has caused. We truly appreciate your patience, and we’re making sure that you receive a response there as soon as possible.
Thank you for bringing this to our attention.
Hello, @Jonathon
Kindly send an order note detailing the issue from this page:https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
Regards
Hello, @DanJantzen
Please open a new support ticket describing your issue.
Hello,
Thanks for reaching out.
Please follow these steps below for updating the Plugin for now,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.
Please check and let me know.
Regards
If you’d like to turn off auto-renewal, please provide your order ID, and we will disable it for your account.
I have sent your message to the relevant authority, and you will receive a response shortly.I appreciate your patience.
Regards