Tahasin

We are checking the issue from your end. Thanks for your patience.

Hello,

I hope you are doing well, and thanks for reaching out.

Thanks for sharing the credentials. We are checking the issue, and I will provide you with an update shortly.

Regards

I just received an update that in the upcoming update, we will improve the loading time(message update time) and fix the button problem for iPhone.

I have forwarded the iPhone issue to our development team and will provide you with an update by tomorrow.

As I mentioned earlier, the plugin is designed to send notifications only for the first message to new users. For existing users, notifications will not be triggered. I will check with our development team to see if there are any specific precautions related to the server that could help improve message loading time.

I appreciate your patience.

Regards

If you find my assistance helpful, we’d greatly appreciate it if you could leave us a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post.

Your support means a lot to us.

Thank you.

I forgot to mention about our Form Lock add-on

Using our Form Lock you can achieve both of your requirements,

screenshot1
screenshot2
screenshot3
Form lock settings screenshot4

Please check

1. To protect the download tables you have to use this parameter login=1 inside the short-code. login=1 will show a login form for the visitors who are not logged in.
e.g: [wpdm_packages login="1" paging="1" orderby="field name" order="asc or desc" items_per_page="10" template="Link Template ID" cols=4 colspad=2 colsphone=1]

2. If you want to protect all the packages from guest(unauthenticated users) then you have to set the access level of the packages to subscribers so only the login users can access the the packages.

The following settings should set the login/register setup for entire website. Could you please share a URL where the download manager login not working?

Link: screenshot

Hello, Ami

I hope you are doing well and thanks for reaching out.

You can easily achieve login and register features using download manager plugin.

To set up login and registration pages, simply use the short-codes [wpdm_login_form] and [wpdm_reg_form] respectively on two separate pages named “Login” and “Register.” Then, choose these pages from the selection provided at this link.

Please check and let me know.

Regards

In the Download Notification, emails will be sent exclusively to you (the admin), not to the users.

It will require customization because the email lock is configured to send emails to the specified input address regardless of the user’s login status.

Alternatively, you can try using the Download Notification add-on; you can apply Terms and Condition lock to your packages, ensuring that when a user downloads a package, you receive a notification email similar to this.

Please check and let me know.

Regards

Glad to hear that it worked 🤗

If you find my assistance helpful, we’d greatly appreciate it if you could leave us a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post.

Your support means a lot to us.

Thank you.

Hello, Ami

I hope you are doing well, and thank you for contacting us.

Just to clarify, are you looking to receive an email notification whenever someone downloads from your site? Could you provide a bit more detail on what you’re trying to achieve?

Regards

Unfortunately, it will work for single video only. For playlist it might require customization. You can contact our customization team from here

Kindly try re-applying the license in your site. It should work

Hello, Renier

I hope you’re doing well and deeply apologize for the inconvenience.

Could you please provide the order ID so we can investigate the issue?

Please check and let me know.

Regards

Fixed, kindly check.

Previous custom codes are overwritten that is why the icons are not appearing, I am checking again.

Hello, Marc

I hope you’re well, and thanks for reaching out.

If you’re using the image gallery page template and want to enable users to download all files at once, you can insert the [download_link] tag into your page template, which will let users download everything as a single zip file.

Please take a look and let me know.

Regards

Yes, it’s possible. Just use async=0 inside the short-code