Tahasin

Forum Replies Created

Viewing 25 posts - 1,851 through 1,875 (of 2,434 total)
in reply to: Uncaught ReferenceError: WPDM is not defined #197317

Tahasin
Moderator

Glad to hear that the issue has been resolved.

in reply to: Licensing questions #197316

Tahasin
Moderator

Hello, Antonino

I hope this message finds you well. Thank you for reaching out.

Could you please open a new ticket and share your concerns there? This will help us address the problems promptly.

Thank you for your understanding.

Regards,


Tahasin
Moderator

Hello, SHIV

I hope this message finds you well. I am writing to sincerely apologize for the disruption in our services over the past couple of days. Unfortunately, we have experienced an unexpected technical issue due to a fire incident that broke out in our data center. This incident has caused a collapse of the internet connection country-wide, and as a result, we are currently not fully operational.

We will reach out to you as soon as the problem is resolved and ensure that your concerns are addressed promptly.

Thank you for your patience and understanding during this challenging time.

Regards


Tahasin
Moderator

Hello,

I hope this message finds you well. I am writing to sincerely apologize for the disruption in our services over the past couple of days. Unfortunately, we have experienced an unexpected technical issue due to a fire incident that broke out in our data center. This incident has caused a collapse of the internet connection country-wide, and as a result, we are currently not fully operational.

Please rest assured that our team is working tirelessly to restore our services as quickly as possible. We will reach out to you as soon as the problem is resolved and ensure that your concerns are addressed promptly.

Thank you for your patience and understanding during this challenging time.

Regards

in reply to: Close Audioplayer #197313

Tahasin
Moderator

Hello, mrcbt

I hope this message finds you well. I am writing to sincerely apologize for the disruption in our services over the past couple of days. Unfortunately, we have experienced an unexpected technical issue due to a fire incident that broke out in our data center. This incident has caused a collapse of the internet connection country-wide, and as a result, we are currently not fully operational.

Please rest assured that our team is working tirelessly to restore our services as quickly as possible. We will reach out to you as soon as the problem is resolved and ensure that your concerns are addressed promptly.

Thank you for your patience and understanding during this challenging time.

Regards

in reply to: Refund PDF VIEWER addon #197312

Tahasin
Moderator

Hello,

I hope this message finds you well. I am writing to sincerely apologize for the disruption in our services over the past couple of days. Unfortunately, we have experienced an unexpected technical issue due to a fire incident at our data center. As a result, our services have been interrupted, and the internet connection is not completely restored at this time.

We will reach out to you as soon as the problem is solved and ensure that your concerns are addressed promptly.
Thank you for your patience and understanding during this time.

Best Regards

in reply to: View Count is not Updating. #197300

Tahasin
Moderator

Hello, Sanjeev

I hope this message finds you well. I am writing to sincerely apologize for the disruption in our services over the past couple of days. Unfortunately, we have experienced an unexpected technical issue due to a fire incident at our data center, and as a result, we are currently not fully operational.

Could you please share wp-login credentials in a private reply to check the issue thoroughly?

Thank you for your patience and understanding.

Best Regards


Tahasin
Moderator

Hello,

I hope this message finds you well. I am writing to sincerely apologize for the disruption in our services over the past couple of days. Unfortunately, we have experienced an unexpected technical issue due to a fire incident at our data center, and as a result, we are currently not fully operational.

Could you please share your related package URL where you are using Google Drive?

Thank you for your patience and understanding.

Regards

in reply to: Uncaught ReferenceError: WPDM is not defined #197298

Tahasin
Moderator

Hello, PSND

I hope this message finds you well. I am writing to sincerely apologize for the disruption in our services over the past couple of days. Unfortunately, we have experienced an unexpected technical issue due to a fire incident at our data center, and as a result, we are currently not fully operational.

Could you please provide us with some screenshots related to this issue? Additionally, it would be helpful if you could share the WP-login credentials with us via a private reply to facilitate our investigation.

Thank you for your patience and understanding

Regards


Tahasin
Moderator

Hello, Thomas

I hope this message finds you well. I am writing to sincerely apologize for the disruption in our services over the past couple of days. Unfortunately, we have experienced an unexpected technical issue due to a fire incident at our data center, and as a result, we are currently not fully operational

Could you please share related URL and wp-login credentials in a private reply to check the issue? We will check the issue from our end and will give you an update as early as possible.

Thank you for your patience and understanding as we work to restore normal operations.

Regards

in reply to: Reset password denied for every role #197296

Tahasin
Moderator

Hello, Andrea

I hope this message finds you well. I am writing to sincerely apologize for the disruption in our services over the past couple of days. Unfortunately, we experienced an unexpected technical issue due to a fire incident at our data center, which resulted in our systems being temporarily out of operation.

Could you please share wp-login credentials in a private reply to check the issue thoroughly?

Regards

in reply to: Not able to cancel subscription and no response #197295

Tahasin
Moderator

Hello, Ralf

I hope this message finds you well. I am writing to sincerely apologize for the disruption in our services over the past couple of days. Unfortunately, we experienced an unexpected technical issue due to a fire incident at our data center, which resulted in our systems being temporarily out of operation.

We understand the inconvenience and frustration this has caused you, especially if you were in need of our support during this period. Please rest assured that our team has been working tirelessly to restore full functionality as quickly as possible.

Regards

in reply to: Need a Refund Due to Duplicate Plugin #197294

Tahasin
Moderator

Hello,

I hope this message finds you well. I am writing to sincerely apologize for the disruption in our services over the past couple of days. Unfortunately, we experienced an unexpected technical issue due to a fire incident at our data center.

For refund, Kindly send an order note describing your issue, from this page by following this

Regards

in reply to: Form lock with download link by email #197261

Tahasin
Moderator

Hello,

I hope you are doing well and thanks for reaching out.

– unfortunately, Send again. option is not available right now.
– You can find this option from Downloads > Settings > General: Skip Lock for Loggedin User just Select Form Lock and the user doesn’t have to submit the form twice.

Regards

in reply to: Translatable strings missing #197260

Tahasin
Moderator

Hello,

I hope you are doing well and thanks for reaching out.

Could you please share some screenshots of the missing words/sentences?

Regards

in reply to: Cancel Renewal #197205

Tahasin
Moderator

If you have submitted the note, it will be resolved.
Please let me know if the renewal is not canceled after the note has been submitted.

Regards

in reply to: Cancel Renewal #197202

Tahasin
Moderator

Hello, Rowan

Thanks for reaching out.

Kindly send an order note describing your issue, from this page by following this

Regards

in reply to: fake registrations #197169

Tahasin
Moderator

I’ll keep you informed as soon as I receive any new information.

in reply to: Image size error #197159

Tahasin
Moderator

Kindly try switching the theme, it’s working fine in astra theme , here you can see

in reply to: Wrong Card Charged.. #197151

Tahasin
Moderator

Hello, wenjay

I hope you are doing well and thanks for reaching out.

Kindly send an order note describing your issue, from this page by following this

Best Regards

in reply to: Image size error #197147

Tahasin
Moderator

This is the result from astra theme, screenshot
kindly check if this aligns with your requirements.

To achieve that, you have to edit the package file.

in reply to: Image size error #197144

Tahasin
Moderator

Hello,

I hope you are doing well and thanks for reaching out.

Could you please share the related URL of this package in a private reply?

Regards

in reply to: Mixture of English and German words in WPDM #197121

Tahasin
Moderator

If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post , it will inspire us a lot.

Thank you

in reply to: Pagination Error in WPDM #197075

Tahasin
Moderator

Unfortunately, no

in reply to: Limit Over Message in place of the Download Button #197074

Tahasin
Moderator

For that, you can use this add-on, it will help you set/populate default values for package settings so that you don’t have to repeat those every time https://www.wpdownloadmanager.com/download/wpdm-default-values/

Viewing 25 posts - 1,851 through 1,875 (of 2,434 total)