Tahasin

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Viewing 25 posts - 351 through 375 (of 2,602 total)

Tahasin
Moderator

Ok, understood. Please allow me a moment — I will get back to you shortly.


Tahasin
Moderator

Hello,

Thanks for reaching out.

The design currently applies a 20px padding to child categories relative to their parent category. Would you like all categories to be displayed without any padding, aligned in a straight line instead?

Regards

in reply to: Site Can’t be Reached on Folder Download #206363

Tahasin
Moderator

Please give it a try and let us know the outcome. I appreciate your understanding.

Regards

in reply to: Site Can’t be Reached on Folder Download #206356

Tahasin
Moderator
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in reply to: PCloud Connector Link not working #206355

Tahasin
Moderator

If you found my support helpful, I’d truly appreciate a moment of your time to leave a quick 5-star review here
Your feedback means a lot to us and helps us keep doing what we love! ✨

Thank you!

in reply to: PCloud Connector Link not working #206350

Tahasin
Moderator
This reply has been marked as private.
in reply to: PCloud Connector Link not working #206346

Tahasin
Moderator
This reply has been marked as private.
in reply to: PCloud Connector Link not working #206345

Tahasin
Moderator
This reply has been marked as private.
in reply to: Registration form #206343

Tahasin
Moderator

Yes, kindly apply the license into your live site and then check if the plugin updates or not.

For registration issue: To check for any potential conflicts, can I try deactivating the plugins and switching the theme in your staging site ?

in reply to: Dwnload Count incrementing on Form Submit #206341

Tahasin
Moderator

It’s a bit challenging for us to pinpoint exactly what’s triggering the download, as custom code is being applied on your end. We hope you understand.

in reply to: PCloud Connector Link not working #206338

Tahasin
Moderator

Are you uploading the files from pCloud or from your device—the ones that weren’t fully downloaded?

in reply to: PCloud Connector Link not working #206336

Tahasin
Moderator

We are checking it again and will provide you with an update shortly.

in reply to: Dwnload Count incrementing on Form Submit #206332

Tahasin
Moderator

Is this issue occurring only with HubSpot forms, or with other forms too?

in reply to: Registration form #206331

Tahasin
Moderator
This reply has been marked as private.
in reply to: Dwnload Count incrementing on Form Submit #206329

Tahasin
Moderator

Normally, in terms of form lock when a user clicks on the final Download button that appears after submitting the form then the the system counts it as a download.

in reply to: Addon “WPDM – Archive Page” #206326

Tahasin
Moderator

Welcome.🤗

in reply to: Addon “WPDM – Archive Page” #206324

Tahasin
Moderator

Yes, you can give it a try. You can also avail our customization service.

in reply to: Allow viewing but prevent downloading #206319

Tahasin
Moderator

The WordPress PDF Viewer allows you to display a preview of the PDF file. While there is no direct “Download” option in the viewer, the available “Print” feature can still be used to save the file, effectively allowing users to download it. This behavior is inherent to how the system functions, and the Download Manager does not influence this aspect.

Additionally, the “Individual File” setting is used for packages that contain multiple files(Pro feature). It ensures that users cannot download a single file separately from the full package.

Regards

in reply to: Site Can’t be Reached on Folder Download #206316

Tahasin
Moderator
This reply has been marked as private.
in reply to: Addon “WPDM – Archive Page” #206313

Tahasin
Moderator

If you’d like, you can choose to display only one specific category using the wpdm_archive_compact view.
For example:
[wpdm_archive_compact template="link-template-default" category="book" cols=2 colspad=1 colsphone=1 items_per_page="10" orderby="title" order="ASC" login=1]

In this example, only the “book” category and its child categories will be displayed, as specified by the category="book" parameter. However, it’s important to note that this setting supports only one parent category at a time.

If no specific category is defined, the search section will include all available categories by default.

in reply to: Registration form #206311

Tahasin
Moderator
This reply has been marked as private.
in reply to: email form lock #206310

Tahasin
Moderator

Unfortunately, it’s quite difficult for us to say which plugin causing the issue.

in reply to: Dwnload Count incrementing on Form Submit #206309

Tahasin
Moderator

Are you using this form as a form lock option?

in reply to: Not sure if this is one issue or two. #206308

Tahasin
Moderator

Thanks for sharing the credentials.

Lets solve the upload issue first. Have you tried using this hook add_filter("wpdm_is_valid_mime_type", '__return_true'); in your theme’s functions.php file?

Please check and let me know.

Regards

in reply to: PCloud Connector Link not working #206307

Tahasin
Moderator

We’ve resolved the issue and released a new update. Please update the plugin to ensure everything runs smoothly.

Thank you so much for your support and patience.

Regards

Viewing 25 posts - 351 through 375 (of 2,602 total)