Tahasin

Don’t worry.
I will provide you with an update within tomorrow.

Kindly share the add-on version

Hello,

Thanks for reaching out.
In the latest version of the plugin, the Lazy Download options have been removed from the Package Settings section.

Regards

Thanks for your suggestion, we will try to add this info in the template section.

If you found my support helpful, I’d truly appreciate a moment of your time to leave a 5-star review [here], your feedback means a lot to us and helps us keep doing what we love!

Thank you !! 😊

Yes, I replaced the [excert_80] with [excert].
Excerpt_N is dedicated for the description only. That is why it pulled the description instead of excerpt.

Thanks for sharing the credentials. I will check and provide you with an update shortly.

Hello,

Thanks for reaching out.
Are you referring to the [excerpt_N] tag not pulling the excerpt correctly and displaying the full description instead?

Looking forward to your response.

Regards

Hello @Colt

Please open a separate ticket with related URL.
Thanks for your understanding.

Regards

Have you tried disabling both of them?

Welcome !!
Have a nice day.

For that, you don’t need to do anything extra. Just create a package and add the YouTube video URL.

When users click the download button for that package(which has the youtube video URL), they will be automatically redirected to the specified YouTube video.

If the template tag [youtube_player] is included in your template, a YouTube video preview will be displayed in the page template preview.

Use the [youtube_player] template tag wherever you want the YouTube video preview to appear.

Hello,

You can add a YouTube video URL using the Insert URL field and display it with the Cinema (YouTube) page template. PDF thumbnail will be displayed as preview.

When users click the Download button, they will be redirected to the corresponding YouTube video.

Regards

– I have checked a couple of audio files from my end, and the loading time appears to be normal. All of the files loaded successfully without any issues. I’ve also attached a recording for your reference.

– Regarding the audio player positioning, we have identified the issue and will address it in the next update.

– Please try using this settings. This should help resolve the issue where audio playback stops unexpectedly.

Let me know how it goes.
Regards

Thanks for sharing the credentials. I am checking the audio files and will provide you with an update shortly.

Hello,

Thanks for reaching out.

Kindly share related page URL where we can check the audio player(with couple of audio files included).

Regards

It should work now, kindly try again.

Once the issue is fixed, I will update you here.
Thank you for your patience.

Thanks for the informationi. We are checking the issue.

Hello,

Thanks for reaching out and sorry for the inconvenience.

Could you please let us know which specific add-ons are displaying this error message?
Once we have that information, we’ll be happy to investigate further.

Regards

Welcome !!

Hello,

Thanks for your valuable suggestion.
In the next update, we will make sure to fix the scroll issue.

Regards