Tahasin

Forum Replies Created

Viewing 25 posts - 376 through 400 (of 4,024 total)
May 20, 2026 at 2:48 pm
#214247
Moderator
Tahasin
Staff OP

The search feature is working with same shortcode on our test site.
Could you share temporary login credentials in a private reply to check it from your end.

May 20, 2026 at 2:37 pm
#214245
Moderator
Tahasin
Staff OP
This reply has been marked as private.
May 20, 2026 at 1:20 pm
#214243
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.

Are you dropping the files here into the attachment section?
We will fix the media library size issue in the next update.

Regards

May 20, 2026 at 11:01 am
#214241
Moderator
Tahasin
Staff OP

The file size will appear automatically, the input field is an additional feature.

May 20, 2026 at 10:16 am
#214239
Moderator
Tahasin
Staff OP

We will add the file size for Media Library files in the next update along with manual file size input field.

May 19, 2026 at 3:03 pm
#214223
Moderator
Tahasin
Staff OP

Appreciate your patience.

May 19, 2026 at 2:58 pm
#214221
Moderator
Tahasin
Staff OP

I have checked creating a package and file size is appearing for that package.

I checked all the packages, and it looks like the files are being uploaded from the Media Library. When files are uploaded through the Media Library, they are stored as URLs, which is why the file size is not being displayed.

I will provide you a final update within tomorrow.

May 19, 2026 at 1:52 pm
#214219
Moderator
Tahasin
Staff OP

Please share temporary login credentials and related package URL in a private reply to check the file size.

May 19, 2026 at 1:35 pm
#214217
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.

Could you please let me know where you are uploading the files from? Are you uploading them from your computer or from cloud storage ?

Looking forward to your response.
Regards

May 19, 2026 at 11:02 am
#214215
Moderator
Tahasin
Staff OP

If you found my support helpful, I’d truly appreciate a moment of your time to leave a 5-star review [here], your feedback means a lot to us and helps us keep doing what we love!

Thank you !! 😊

May 19, 2026 at 10:55 am
#214213
Moderator
Tahasin
Staff OP
This reply has been marked as private.
May 19, 2026 at 10:36 am
#214211
Moderator
Tahasin
Staff OP

Kindly share temporary login credentials and directory name in a private reply to check the issue thoroughly.

May 19, 2026 at 10:29 am
#214209
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.
Are you referring to the red-marked files from the selected directory not appearing on your end?

Make sure that, the files are there and directory is selected.

Looking forward to your response.
Regards

May 19, 2026 at 5:04 am
#214201
Moderator
Tahasin
Staff OP

Update will be available within this week.

May 18, 2026 at 7:49 am
#214192
Moderator
Tahasin
Staff OP

Hello,

At the moment, the file size for cloud storage files needs to be entered manually. We have already added file size input options(for cloud files), and this feature will be added in the next update.

Regards

May 17, 2026 at 11:12 am
#214189
Moderator
Tahasin
Staff OP

We have identified the issue and will release an update.

May 14, 2026 at 5:34 pm
#214186
Moderator
Tahasin
Staff OP

We are investigating the cause of the conflict and provide you an update soon.

May 14, 2026 at 5:27 pm
#214184
Moderator
Tahasin
Staff OP

Not exactly. What I meant is that I tested the private messages feature with three different themes, and it worked correctly in each case.
This suggests the issue is specific to the Twenty Twenty-Five theme.

May 14, 2026 at 5:15 pm
#214182
Moderator
Tahasin
Staff OP
This reply has been marked as private.
May 14, 2026 at 3:26 pm
#214181
Moderator
Tahasin
Staff OP

Thanks for sharing the credentials. We will check and provide you with an update shortly.

May 14, 2026 at 2:52 pm
#214179
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.

Messages are appearing fine in our test site. Please share login credentials in private reply to check the issue.

Regards

May 14, 2026 at 4:21 am
#214168
Moderator
Tahasin
Staff OP

We have fixed the issue, update will be available soon.

May 13, 2026 at 11:00 am
#214155
Moderator
Tahasin
Staff OP

Welcome !!

May 13, 2026 at 10:18 am
#214152
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.

I have checked the wpdm_all_packages search feature in our test setup and it’s working fine.
Please share related URL in a private reply to check the issue.

Regards

May 12, 2026 at 3:09 pm
#214133
Moderator
Tahasin
Staff OP

Welcome !!

Viewing 25 posts - 376 through 400 (of 4,024 total)