Tahasin

Forum Replies Created

Viewing 25 posts - 401 through 425 (of 4,024 total)
May 12, 2026 at 2:25 pm
#214131
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.

Kindly try applying this CSS in your theme’s Additional CSS section

.category-blocks .row .col-md-4 {
    margin-bottom: 25px;
}

Let me know, how it goes.
Regards

May 12, 2026 at 11:54 am
#214129
Moderator
Tahasin
Staff OP

You don’t need to increase anything.
The 100% storage just means that all the storage is being used by PDF files right now.

For example, if you upload 2 PDF files and they use 5 MB of storage, the indicator will show 100%. That means all 5 MB of the used storage is from PDF files only.

Let me know, if it’s clear to you.

May 12, 2026 at 11:25 am
#214119
Moderator
Tahasin
Staff OP

Thanks for sharing the screenshot.
There’s nothing to worry about. It’s showing 100% because the 814.9 MB storage is completely filled with PDF files. If you have other file types such as MP4, ZIP, or JPG files, the percentage display will appear differently.
Like this

May 12, 2026 at 5:45 am
#214093
Moderator
Tahasin
Staff OP

Unfortunately, Pro version cannot have its own changelog published on the WordPress.org repository because premium plugins are distributed outside that repository.

May 11, 2026 at 3:41 pm
#214083
Moderator
Tahasin
Staff OP

Glad to hear that. If you have further queries feel free to ask.
Have a nice day.

May 11, 2026 at 2:59 pm
#214081
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.
Kindly share temporary login credentials an related page URL in a private reply to check the issue thoroughly.

Regards

May 11, 2026 at 5:58 am
#214078
Moderator
Tahasin
Staff OP

If you have any feature requests or suggestions, feel free to post them in our feature request forum here

May 11, 2026 at 5:08 am
#214076
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.

At the moment, there is no dedicated setting available to hide the plugin from specific user roles. However, we have noted this as a feature request for future implementation.

For now, you can use the following code snippets in functions.php file to hide the Download Manager menu and restrict access.
Restrict Access

add_action('admin_init', function () {
    $restricted_roles = ['editor', 'author', 'contributor'];
    $user = wp_get_current_user();
    if (
        isset($_GET['post_type']) &&
        $_GET['post_type'] === 'wpdmpro' &&
        array_intersect($restricted_roles, $user->roles)
    ) {
        wp_die('Access denied.');
    }
});

Hide WPDM Menu from Editors

add_action('admin_menu', function () {
    $restricted_roles = ['editor', 'author', 'contributor'];
    $user = wp_get_current_user();
    if (array_intersect($restricted_roles, $user->roles)) {
        remove_menu_page('edit.php?post_type=wpdmpro');
    }
}, 999);
May 9, 2026 at 5:27 pm
#214074
Moderator
Tahasin
Staff OP

Glad to hear that. If you have further queries feel free to ask.

May 9, 2026 at 9:08 am
#214072
Moderator
Tahasin
Staff OP

Identified the issue.
I will update you shortly.

May 9, 2026 at 4:18 am
#214064
Moderator
Tahasin
Staff OP

Kindly try applying the CSS like this from Downloads > Templates > Page template section, this should work.

May 9, 2026 at 4:17 am
#214063
Moderator
Tahasin
Staff OP

Right now, you can set the file size manually for the remote files(package settings > Basic Information > package size).
I will provide you an update shortly on the terms lock issue.

Thanks for your kind words😊

May 9, 2026 at 4:06 am
#214061
Moderator
Tahasin
Staff OP

I have identified the issue with the Terms & Conditions option not appearing for a single file, while the other lock options are displaying correctly.

Regarding the file size issue, are you uploading the files from the Cloudflare bucket? Also, the file icon is being assigned automatically based on the file extension. Could you please explain how the images/icons are currently being set?

May 8, 2026 at 12:57 pm
#214057
Moderator
Tahasin
Staff OP

The Terms Lock modal is appearing correctly in our test environment.

I also checked your site and noticed that the Terms Lock modal is not appearing there. Since the packages are being displayed through Products, I’m unable to test each package individually.

This issue may be occurring due to a conflict with another plugin, or theme on the site.

May 8, 2026 at 12:39 pm
#214056
Moderator
Tahasin
Staff OP

Unable to access the image file. Check the screenshot
Kindly use this tool, to share the screenshot.

May 8, 2026 at 11:41 am
#214053
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.

Could you please share a screenshot of the WordPress dashboard where it shows the storage as 100% full? That will help us better understand the issue and guide you accordingly.

Regards

May 8, 2026 at 8:24 am
#214050
Moderator
Tahasin
Staff OP
This reply has been marked as private.
May 8, 2026 at 2:38 am
#214048
Moderator
Tahasin
Staff OP

Hello,

You can adjust the page template according to your needs from Downloads > Templates > Page Template.
Just clone the existing page template and adjust the [description] tag according to your needs.
Let me know, if you need further assistance.

You can edit the file_list view from download-manager/src/Package/FileList.php

Regards

May 8, 2026 at 2:34 am
#214047
Moderator
Tahasin
Staff OP

Hello,

Please share the package URL in a private reply to check the issue.
Also check if this settings is enabled for admin or not.
Regards

May 7, 2026 at 11:26 am
#214042
Moderator
Tahasin
Staff OP

I have identified the issue. We will enable the image preview for Dropbox files in the next update.

I appreciate your patience.

May 7, 2026 at 10:22 am
#214038
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.

Could you please share the link/page template you’re currently using? We’d like to verify it in our test setup.

Looking forward to your response.
Regards

May 7, 2026 at 10:17 am
#214036
Moderator
Tahasin
Staff OP

We will add Quick Form inputs to the email section, extra information will be visible in admin notifications.

May 7, 2026 at 9:23 am
#214035
Moderator
Tahasin
Staff OP

First, create a main folder where all package files will be stored. Inside this folder, each package should have its own separate folder named with the corresponding package ID.

I have made a short video for reference.

May 7, 2026 at 8:54 am
#214033
Moderator
Tahasin
Staff OP

Yes, it might be a caching issue.

We have noted your feature request and will do our best to include this feature in future updates.

May 7, 2026 at 8:42 am
#214031
Moderator
Tahasin
Staff OP

We didn’t change anything there, and we also use custom domains in our setups.

Viewing 25 posts - 401 through 425 (of 4,024 total)