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Hello! Our site has been experiencing the error below, but only for a couple of users. I cannot seem to replicate the error on my end. Can you advise on what might be the issue? We are running v3.3.46 on WordPress v6.9.
“[23-Dec-2025 05:23:28 UTC] PHP Fatal error: Uncaught Error: Call to undefined function WPDM\__\wp_generate_password() in [edited out for privacy] wp-content/plugins/download-manager/src/__/Session.php on line 59”
Hello,
Thanks for reaching out.
The error was related to v3.3.38 and was immediately resolved. As you can see , the date mentioned in the error is 23 December.
[23-Dec-2025 05:23:28 UTC] PHP Fatal error:
If you are encountering this error in the latest version, please share temporary login credentials in a private reply so we can take a closer look.
Looking forward to your response.
Regards
Thank you! I did update WPDM today, so hoping the issue no longer persists.
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