Tahasin

I am checking again.
Thanks for your patience.

If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post , it will inspire us a lot.

Hello, Fernando

I hope this message finds you well and thanks for writing to us.

Could you please share login credential and URL related to the issue in a private reply?

Regards

Your problem has been resolved, kindly check

Checking the issue, spare us some time

If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post , it will inspire us a lot.

Yes, this is not the recommended way. The directory path is not matching with the actual directory path mentioned here which causing the problem.

Regards

Hello, Rodrigo

I hope you are doing well and thanks for writing to us.

Unfortunately, the feature you are looking is not available in free version. In pro version you can do it easily using this option.

If you have any further queries feel free to ask.

Regards

Everything is working fine from our end, could you please share the login credential to check the issue from your setup?

Yes, the word Messages creating the problem.

Open in new windows should not show these suffix, could you please share the login credential again?

Enabling this option will disable any old and new master download link and Master Download Link is used for direct download

Could you please tell me for which package you are using this button and did you uploaded it from here?

If you leave these blank the defaults will be used.
It’s recommended to use unique word for each URL base.

Hello, Ryan

I hope this message finds you well and extremely sorry for the inconvenience.

Since Download Limit add-on is working fine from our end, could you please share the login credential again?

Regards

We recently added the publish date feature, which is why users were able to download this before. Simply change the publish date to January 1, 2024, and it will work fine

Let me know, if the problem persists after updating the publish date.

Regards

When you translate the Messages from Loco Translate then the problem occurs.Now, I have removed the translation of Messages from Loco Translate and Private Message is working fine now. Kindly check.

Regards