Tahasin

feel free to open a new ticket, if you have any queries

Hello, jan wit

I hope you are doing well and sorry for the inconvenience.

Could you please deactivate all plugins temporarily except WPDM and see if that solves the problem. Then, activate the plugins one by one to see which plugin is causing the problem.

If the problem still persists then share the wp-login credential in a private reply to check the issue.

Regards

you can share screenshot using LightShot and screencast using Loom

You can easily change the /download/ in URL structure to anything from here

Regards

Hello, Panos

I am extremely sorry for the delay.

I hope next Sunday I can give you an update.

Regards, and thanks for your patience.

Yeah sure
Here is the email: yulad@w3eden.com

I have replied in the previous ticket.
Kindly check

I have the correct password, and you will be updated shortly.
Thanks for your patience.

Hello, carin

I hope you are doing well and thanks for writing to us.

Could you please explain more about the issue and kindly share the URL for which the 403 access denial message is showing ?

Regards

Hello, Nicolas

I hope this message finds you in good heath.

We appreciate your initiative, which may help others to resolve issues without any hassle.

Thank you and regards

Since the Stripe Add-on is working fine from our end, could you please share the WP-login credentials in a private reply to check the issue?”

Hello, Ryan

I hope you are doing well and sorry for the inconvenience.

Could you please share WP-login credential in a private reply to check the issue thoroughly ?
Thanks for your patience.

Regards

Hello, Joyce

I hope this message finds you in good health and sorry for the inconvenience.

We are checking the issue, you will be updated shortly.
Thanks for your patience.

Regards

Hello, Stacy

I hope you are doing well.

Could you please create a new ticket regarding your issue?

Thank you

Could you please share login credential in a private reply to check the issue?

Have you tried resetting the base directory to /bitnami/wordpress/wp-content?

Hello, Chris

I hope you are doing well and sorry for the inconvenience.

You can change the File Browser root from Downloads > Settings > Basic, here is the screenshot

Regards

If you find my assistance valuable, I would greatly appreciate your support with a 5-star review:here

Thank you

Another thing you could do is ,if you upload the file from the media library it would be helpful for SEO, but then Download Manager may not have control over the files.

– By default, the built-in WordPress search shows the title and description of your PDFs and other files in its search results. However, it doesn’t show the document’s contents.

-Yes, you can use the PDF Viewer to preview the PDF in download page, so subscribers and visitors can see the PDF’s contents without downloading it. Also, PDF Viewer dose not have any impact on URL.

-Using a WordPress PDF viewer plugin can potentially aid in SEO by providing a better user experience and making your PDF content more accessible to both visitors and search engines.

Regards