Tahasin

Tahasin

@YuladHassan Moderator Joined Dec 26, 2023
0 Topics started
3,980 Replies posted
0 Favorites
2 yrs Member for

Forum Replies Created

Viewing 25 posts - 3,526 through 3,550 (of 3,980 total)
Jun 14, 2024 at 9:01 am
#196409
Moderator
Tahasin
Staff OP

I am glad to hear that, the issue has been fixed.

Jun 14, 2024 at 4:13 am
#196401
Moderator
Tahasin
Staff OP

Hello, Henry

I hope you are doing well and thanks for contacting us.

Please send an order note describing your issue from this page by following this

Regards

Jun 13, 2024 at 11:05 am
#196382
Moderator
Tahasin
Staff OP

Hello, jose

I hope you are are doing well and thanks for writing to us.

Normally, the download button automatically disappears once the download limit is exceeded and displays a message like this. Could you please share related URL and wp-login credentials in a private reply to check the issue?

Regards

Jun 13, 2024 at 4:26 am
#196372
Moderator
Tahasin
Staff OP

Hello, Harald

I hope this message finds you well and thanks for contacting us.

Kindly use the Loco Translate plugin to translate the English word into German.

Regards

Jun 12, 2024 at 8:39 am
#196349
Moderator
Tahasin
Staff OP

If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post , it will inspire us a lot.

Thank you 🤗

Jun 12, 2024 at 6:16 am
#196347
Moderator
Tahasin
Staff OP
This reply has been marked as private.
Jun 12, 2024 at 4:33 am
#196345
Moderator
Tahasin
Staff OP

Hello, Stefanie

Could you please open a new ticket detailing the issue you’re experiencing? This will allow us to promptly address the problem and offer you the assistance you need.

Thank you!

Jun 12, 2024 at 4:28 am
#196343
Moderator
Tahasin
Staff OP

Kindly click on the Invoice button top right corner, here is a screenshot
Kindly check.

Jun 12, 2024 at 4:24 am
#196342
Moderator
Tahasin
Staff OP

Hello, Tracey

I hope you are doing well and sorry for the inconvenience.

We are checking the issue and you will updated shortly.

Regards

Jun 11, 2024 at 11:44 am
#196316
Moderator
Tahasin
Staff OP

Sure, spare me some time. I will share a demo recording of ACF.

Jun 11, 2024 at 10:26 am
#196312
Moderator
Tahasin
Staff OP

Hello,

Please kindly submit your request for customization here, and we will promptly provide you with an estimate of the required time as well as details regarding the payment method there.

Regards

Jun 11, 2024 at 8:32 am
#196306
Moderator
Tahasin
Staff OP

This custom fields is used to add extra metadata to a post that you can use in your theme. WordPress has the ability to allow post authors to assign custom fields to a post.

Jun 11, 2024 at 6:11 am
#196300
Moderator
Tahasin
Staff OP

Maybe you shared a wrong image, I am talking about the custom field image that you mentioned earlier, the one that is displayed during the creation of a new package.

Thank you!

Jun 11, 2024 at 5:20 am
#196297
Moderator
Tahasin
Staff OP

Could you please share a screenshot of that Custom Field?

Jun 10, 2024 at 11:19 am
#196279
Moderator
Tahasin
Staff OP

Unfortunately, we don’t have any free plugin for Custom Fields.

Kindly try removing the [description] tag

Jun 10, 2024 at 11:00 am
#196276
Moderator
Tahasin
Staff OP

One thing I forgot to mention is,
– kindly try switching the theme to a default theme and see the if the problem persists.
– Deactivate all plugins temporarily except Download Manager and see if that solves the pagination problem. Then, activate the plugins one by one to see which plugin is causing the problem

Jun 10, 2024 at 10:42 am
#196272
Moderator
Tahasin
Staff OP

You will be updated shortly.

Regards

Jun 10, 2024 at 10:34 am
#196270
Moderator
Tahasin
Staff OP

Right now, I am unable to tell you the exact time since it depends on the size of customization, but it won’t take that much time.

Jun 10, 2024 at 10:29 am
#196269
Moderator
Tahasin
Staff OP

kindly use [excerpt_50], this tag will show the first 50 characters from package description and you have to use it on your page template. For adding custom field you may try our Advance Custom Fields plugin

Advanced Custom Fields

Kindly check

Jun 10, 2024 at 10:17 am
#196267
Moderator
Tahasin
Staff OP

Unfortunately, without updating the plugin it’s difficult for us to trace what actually causing the issue.
Yes, you can add Load More button but you have to do it via code customization. If you want us to do that for you, here is our Customization Service

Regards

Jun 10, 2024 at 10:07 am
#196265
Moderator
Tahasin
Staff OP

Are you trying to retrieve the file size applying short-code?

Jun 10, 2024 at 9:52 am
#196261
Moderator
Tahasin
Staff OP

Hello, ASR

I hope you are doing well and thanks for writing to us.

As you have mentioned that, you are using v3.1.05 which is an older version. I kindly suggest updating it to the latest version, 3.2.96. Once updated, please let me know if you encounter any further issues.

Regards

Jun 10, 2024 at 9:31 am
#196257
Moderator
Tahasin
Staff OP

Right now, the master-key is not integrated in our API. We will integrate it in the next update.

Regards

Jun 10, 2024 at 9:26 am
#196256
Moderator
Tahasin
Staff OP

Hello, Elvis

Thanks for writing to us.

Could you please share a screenshot of the mail? Kindly try this one for direct link <a href="//your-site-url/?wpdmdl=[ADD_FILE_ID]">[your custom button image or text]</a>

Let me know if this aligns with your requirements.

Regards

Jun 10, 2024 at 5:38 am
#196246
Moderator
Tahasin
Staff OP

Hello, Jai

I hope you are doing well and thanks for writing to us.

Could you please share wp-login credentials in a private reply to check the issue thoroughly? Also make sure that the plugin is up-to-date(v3.2.96) .

Regards

Viewing 25 posts - 3,526 through 3,550 (of 3,980 total)