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Tahasin

Forum Replies Created

Viewing 25 posts - 326 through 350 (of 3,168 total)
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Nov 26, 2025 at 5:02 pm in reply to: How to close Amazon S3 files browser #209737

Tahasin
Moderator

Hello,

The close button is in the top right corner. Here is the screenshot

Kindly check and let me know.

Regards

Nov 26, 2025 at 4:58 pm in reply to: Single quote in S3 in folder name make folder explorer not working #209735

Tahasin
Moderator

Hello,

Thanks for reaching out.

Could you please provide more details or a screenshot of the issue so we can better understand the detection scenario? Also, share the Amazon S3 add-on version you’re using.

Please check and let us know.

Regards

Nov 26, 2025 at 1:12 pm in reply to: pdf viewer is not working #209717

Tahasin
Moderator

Sure

Nov 26, 2025 at 12:12 pm in reply to: pdf viewer is not working #209715

Tahasin
Moderator

I uploaded the files from select files options, which is the recommended way to upload files for better performance .

Nov 26, 2025 at 11:59 am in reply to: pdf viewer is not working #209713

Tahasin
Moderator
This reply has been marked as private.
Nov 26, 2025 at 11:41 am in reply to: pdf viewer is not working #209711

Tahasin
Moderator
This reply has been marked as private.
Nov 26, 2025 at 11:35 am in reply to: pdf viewer is not working #209710

Tahasin
Moderator

Thanks for sharing the credentials, I am checking now..

Nov 26, 2025 at 10:48 am in reply to: pdf viewer is not working #209708

Tahasin
Moderator

Hello,

I hope this message finds you well and thanks for reaching out.

Please share wp-login credentials in a private reply to check the issue thoroughly.

Regards

Nov 26, 2025 at 5:22 am in reply to: Sorry, you are not allowed to access this page #209706

Tahasin
Moderator

Hello,

Thanks for reaching out.

Kindly share wp-login credentials in a private reply to check the issue.

Regards

Nov 25, 2025 at 5:10 pm in reply to: Possible PCI Compliance Issues? #209703

Tahasin
Moderator

Hello, Tony

I hope this message finds you well and thanks for reaching out.

Could you please share the complete PCI scan details or screenshot for this issue so we can review the exact detection context? Also mention the Download Manager version.

Kindly check and let me know.
Regards

Nov 21, 2025 at 4:50 pm in reply to: Archive Template fresh_card and german translation #209688

Tahasin
Moderator

Hello,

I hope this message finds you well and thanks for reaching out.

I am unable to see the template page, maybe the site is in dev mode right now. Kindly share wp-login credentials in a private reply to check the issue.

You can easily translate the field using Loco Translate plugin.

Please check and let me know.
Regards

Nov 21, 2025 at 2:45 pm in reply to: Issue with [doc_preview] shortcode after update #209686

Tahasin
Moderator

Hello,

Thanks for reaching out.
We haven’t made any changes or moved the doc_preview template tag to a new add-on. The [doc_preview] tag still works without any additional add-on.

Could you please share the related URL in a private reply so we can check the issue for you?

Regards

Nov 20, 2025 at 4:14 pm in reply to: Audio files can no longer be played. #209677

Tahasin
Moderator
This reply has been marked as private.
Nov 20, 2025 at 4:03 pm in reply to: Template for email for Notification plugin #209676

Tahasin
Moderator

Welcome.🤗

If you found my support helpful, I’d truly appreciate a moment of your time to leave a 5-star review [here], your feedback means a lot to us and helps us keep doing what we love!

Thank you!!

Nov 20, 2025 at 2:14 pm in reply to: Audio files can no longer be played. #209670

Tahasin
Moderator
This reply has been marked as private.
Nov 20, 2025 at 1:34 pm in reply to: Audio files can no longer be played. #209667

Tahasin
Moderator

Thanks for sharing the credentials, I will provide you with an update shortly.
Regards

Nov 20, 2025 at 7:23 am in reply to: Template for email for Notification plugin #209662

Tahasin
Moderator

The problem was occurring because your hosting server is stripping this variable __spnonce. I have changed the variable to spnonce and the User, Package filter is working fine now.

Kindly check

Nov 20, 2025 at 4:36 am in reply to: Audio files can no longer be played. #209661

Tahasin
Moderator

Hello,

Thanks for reaching out.

Kindly share related package URL and wp-login credentials in a private reply to check issue.

Regards

Nov 19, 2025 at 2:16 pm in reply to: Template for email for Notification plugin #209652

Tahasin
Moderator

I am checking. Have you made any changes inside the Download Manager codebase?

Nov 19, 2025 at 5:32 am in reply to: Template for email for Notification plugin #209649

Tahasin
Moderator

I am unable to see that stats tab from the current user role.

Nov 19, 2025 at 4:54 am in reply to: Template for email for Notification plugin #209648

Tahasin
Moderator

Okay, I am checking

Nov 18, 2025 at 6:57 am in reply to: User Roles Export on Stats Page #209644

Tahasin
Moderator

Hello Nathan,

Thank you for reaching out.

The feature you’re looking for is not currently available in the download manager. At the moment, download counts are shown per user. However, we’ve noted your suggestion for a future update. Thank you for your great ideas and continued support.

Regards

Nov 17, 2025 at 2:53 pm in reply to: Adding license key to the staging site #209642

Tahasin
Moderator
This reply has been marked as private.
Nov 17, 2025 at 5:18 am in reply to: Adding license key to the staging site #209631

Tahasin
Moderator

It wont break you site, only the license will be disconnected from that particular site.

Nov 16, 2025 at 2:19 pm in reply to: Is there a code that provides the root address for the download link? #209629

Tahasin
Moderator
This reply has been marked as private.
Viewing 25 posts - 326 through 350 (of 3,168 total)
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