Tahasin

Forum Replies Created

Viewing 25 posts - 3,151 through 3,175 (of 3,424 total)
Apr 24, 2024 at 4:14 am
#194935
Moderator
Tahasin
Staff OP

Hello, Ryan

I hope you are doing well and sorry for the inconvenience.

Could you please share WP-login credential in a private reply to check the issue thoroughly ?
Thanks for your patience.

Regards

Apr 24, 2024 at 4:09 am
#194934
Moderator
Tahasin
Staff OP

Hello, Joyce

I hope this message finds you in good health and sorry for the inconvenience.

We are checking the issue, you will be updated shortly.
Thanks for your patience.

Regards

Apr 24, 2024 at 4:04 am
#194933
Moderator
Tahasin
Staff OP

Hello, Stacy

I hope you are doing well.

Could you please create a new ticket regarding your issue?

Thank you

Apr 23, 2024 at 8:14 am
#194923
Moderator
Tahasin
Staff OP

Could you please share login credential in a private reply to check the issue?

Apr 23, 2024 at 8:03 am
#194921
Moderator
Tahasin
Staff OP

Have you tried resetting the base directory to /bitnami/wordpress/wp-content?

Apr 23, 2024 at 4:14 am
#194919
Moderator
Tahasin
Staff OP

Hello, Chris

I hope you are doing well and sorry for the inconvenience.

You can change the File Browser root from Downloads > Settings > Basic, here is the screenshot

Regards

Apr 22, 2024 at 11:56 am
#194912
Moderator
Tahasin
Staff OP
This reply has been marked as private.
Apr 22, 2024 at 11:38 am
#194910
Moderator
Tahasin
Staff OP

If you find my assistance valuable, I would greatly appreciate your support with a 5-star review:here

Thank you

Apr 22, 2024 at 11:35 am
#194909
Moderator
Tahasin
Staff OP

Another thing you could do is ,if you upload the file from the media library it would be helpful for SEO, but then Download Manager may not have control over the files.

Apr 22, 2024 at 11:21 am
#194907
Moderator
Tahasin
Staff OP

– By default, the built-in WordPress search shows the title and description of your PDFs and other files in its search results. However, it doesn’t show the document’s contents.

-Yes, you can use the PDF Viewer to preview the PDF in download page, so subscribers and visitors can see the PDF’s contents without downloading it. Also, PDF Viewer dose not have any impact on URL.

-Using a WordPress PDF viewer plugin can potentially aid in SEO by providing a better user experience and making your PDF content more accessible to both visitors and search engines.

Regards

Apr 22, 2024 at 5:00 am
#194898
Moderator
Tahasin
Staff OP
This reply has been marked as private.
Apr 21, 2024 at 11:52 am
#194894
Moderator
Tahasin
Staff OP
This reply has been marked as private.
Apr 21, 2024 at 3:48 am
#194885
Moderator
Tahasin
Staff OP

Hello, Thomas

I hope this message finds you in good health and sorry for the inconvenience.

Could you please share related URL and wp-login credential to check the issue thoroughly?

Regards

Apr 18, 2024 at 5:05 am
#194800
Moderator
Tahasin
Staff OP

If not kindly do so, this should solve your issue.

Apr 18, 2024 at 5:02 am
#194799
Moderator
Tahasin
Staff OP

Hello, Roco

I hope this message finds you well and sorry for the inconvenience.
Could you please confirm whether you’ve added this rule into your .htaccess file?

RewriteEngine On
RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]

Thank you!

Apr 18, 2024 at 3:47 am
#194798
Moderator
Tahasin
Staff OP

In Download Manager Pro there is a feature which allows you to Skip Lock for Logged in User , here is the screenshot
This feature is not available in free version. I would recommend you to go for the pro version of the plugin.

Feel free to ask if you require any further assistance.

Regards

Apr 17, 2024 at 8:47 am
#194784
Moderator
Tahasin
Staff OP

Hello, Fredric

I hope this message finds you well, and sorry for the inconvenience.

Could you please share the related URL and wp-login credentials in a private reply to check the issue?

Regards

Apr 17, 2024 at 5:35 am
#194782
Moderator
Tahasin
Staff OP

The sidebar is controlled by your theme. So you will need to ask your theme developer how the sidebar can be hidden, or you may use this plugin, Content Aware Sidebar to hide the sidebar from your desired pages.

Regards

Apr 16, 2024 at 9:53 am
#194769
Moderator
Tahasin
Staff OP

Hello, Oliver

I hope this message finds you well and thanks for writing to us.

We’re aware of the issue and are already working on a solution. You can expect it to be resolved in the next update.

Thank you and regards

Apr 16, 2024 at 4:11 am
#194760
Moderator
Tahasin
Staff OP

Hello, b52

I hope this message finds you in a good health and thanks for writing to us.

Unfortunately, downloads through File Cart are not tracked in stats. However, we will add this feature in the next update.

Regards

Apr 16, 2024 at 3:54 am
#194759
Moderator
Tahasin
Staff OP

Hello, Brett

I hope you are doing well.

Would you kindly open a new ticket and including your billing ID? This simple step will greatly expedite our efforts to address your concerns effectively.

Regards

Apr 16, 2024 at 3:50 am
#194758
Moderator
Tahasin
Staff OP

Hello, Shane

I hope this message finds you well and thanks for writing to us.

Could you please share wp-login credential in a private reply to check the issue?

Regards

Apr 15, 2024 at 10:06 am
#194740
Moderator
Tahasin
Staff OP

check this screenshots to generate key file and spare us some time to check the conflict issue.

Apr 15, 2024 at 9:27 am
#194738
Moderator
Tahasin
Staff OP

You can find the instructions from here, then genereate the api keys by following this

Apr 15, 2024 at 8:29 am
#194736
Moderator
Tahasin
Staff OP

checking the conflict issue. Also, is the issue with multiple admin replies fixed now?

Viewing 25 posts - 3,151 through 3,175 (of 3,424 total)