Tahasin

Everything is working fine from our end, could you please share the login credential to check the issue from your setup?

Yes, the word Messages creating the problem.

Open in new windows should not show these suffix, could you please share the login credential again?

Enabling this option will disable any old and new master download link and Master Download Link is used for direct download

Could you please tell me for which package you are using this button and did you uploaded it from here?

If you leave these blank the defaults will be used.
It’s recommended to use unique word for each URL base.

Hello, Ryan

I hope this message finds you well and extremely sorry for the inconvenience.

Since Download Limit add-on is working fine from our end, could you please share the login credential again?

Regards

We recently added the publish date feature, which is why users were able to download this before. Simply change the publish date to January 1, 2024, and it will work fine

Let me know, if the problem persists after updating the publish date.

Regards

When you translate the Messages from Loco Translate then the problem occurs.Now, I have removed the translation of Messages from Loco Translate and Private Message is working fine now. Kindly check.

Regards

feel free to open a new ticket, if you have any queries

Hello, jan wit

I hope you are doing well and sorry for the inconvenience.

Could you please deactivate all plugins temporarily except WPDM and see if that solves the problem. Then, activate the plugins one by one to see which plugin is causing the problem.

If the problem still persists then share the wp-login credential in a private reply to check the issue.

Regards

you can share screenshot using LightShot and screencast using Loom

You can easily change the /download/ in URL structure to anything from here

Regards

Hello, Panos

I am extremely sorry for the delay.

I hope next Sunday I can give you an update.

Regards, and thanks for your patience.

Yeah sure
Here is the email: yulad@w3eden.com

I have replied in the previous ticket.
Kindly check

I have the correct password, and you will be updated shortly.
Thanks for your patience.

Hello, carin

I hope you are doing well and thanks for writing to us.

Could you please explain more about the issue and kindly share the URL for which the 403 access denial message is showing ?

Regards

Hello, Nicolas

I hope this message finds you in good heath.

We appreciate your initiative, which may help others to resolve issues without any hassle.

Thank you and regards

Since the Stripe Add-on is working fine from our end, could you please share the WP-login credentials in a private reply to check the issue?”