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Tahasin

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Jul 23, 2025 at 10:19 am in reply to: Inquiry Regarding API Access for WPDM Plugin #207599

Tahasin
Moderator

Hello,

I hope you’re well, and thanks for contacting us. The WPDM rest API is functioning correctly on version 3.3.19. Please pay a visit here for proper documentation

Kindly check.

Regards

Jul 22, 2025 at 4:28 am in reply to: IP to domain, the download link became open and free #207576

Tahasin
Moderator
This reply has been marked as private.
Jul 21, 2025 at 5:30 pm in reply to: IP to domain, the download link became open and free #207568

Tahasin
Moderator
This reply has been marked as private.
Jul 21, 2025 at 3:46 pm in reply to: IP to domain, the download link became open and free #207558

Tahasin
Moderator

Hello,

I hope you are doing well and thanks for reaching out.

Kindly share wp-login credentials and related URL in a private reply to check the issue.

Regards

Jul 19, 2025 at 1:43 pm in reply to: Previews not displaying #207534

Tahasin
Moderator
This reply has been marked as private.
Jul 18, 2025 at 1:03 pm in reply to: download limit #207526

Tahasin
Moderator
This reply has been marked as private.
Jul 18, 2025 at 6:15 am in reply to: download limit #207522

Tahasin
Moderator
This reply has been marked as private.
Jul 17, 2025 at 11:23 am in reply to: Previews not displaying #207515

Tahasin
Moderator

Any firewall rules, hotlink protection, or authentication layers could block or redirect traffic from view.officeapps.live.com when trying to fetch a file from your domain.

Jul 17, 2025 at 9:56 am in reply to: Single File Download not working with image_hover template – shows package only #207513

Tahasin
Moderator

You can create individual packages containing single files and assign them all to a common category. Then, by using the wpdm_category shortcode, you can display all related files in one place, making it easy for users to find and download them.
Alternatively, you can also use a dedicated Download Page to allow users download individual files.

Jul 17, 2025 at 9:29 am in reply to: Single File Download not working with image_hover template – shows package only #207510

Tahasin
Moderator

From link template, the files will be downloaded as zip file. Users have the option to download individual files directly from the download page

Jul 17, 2025 at 9:27 am in reply to: Single File Download not working with image_hover template – shows package only #207509

Tahasin
Moderator
This reply has been marked as private.
Jul 17, 2025 at 6:41 am in reply to: download limit #207505

Tahasin
Moderator
This reply has been marked as private.
Jul 17, 2025 at 4:59 am in reply to: download limit #207502

Tahasin
Moderator

Allow me a moment, I am checking.

Jul 16, 2025 at 5:19 am in reply to: Previews not displaying #207480

Tahasin
Moderator

Thanks for the update! It’s great to hear that the previews are working correctly on a fresh install.
If there’s anything else we can do, just let us know.

Regards

Jul 15, 2025 at 5:59 pm in reply to: File download if user has active WooCommerce Subscription #207474

Tahasin
Moderator

If you have any further questions or need help with anything else, feel free to reach out anytime!
Regards

Jul 15, 2025 at 2:03 pm in reply to: File download if user has active WooCommerce Subscription #207472

Tahasin
Moderator

Unfortunately, WooCommerce Subscriptions is not compatible with Download Manager. This is because Download Manager has its own digital store solution, the Premium Package.

Jul 15, 2025 at 1:12 pm in reply to: File download if user has active WooCommerce Subscription #207467

Tahasin
Moderator

Hello, Paul

I hope you are doing well and thanks for reaching out.

If you’re using the WP Pro Membership along with the Download Manager plugin, this functionality is supported. You can allow users with an active subscription to download your products.

If you have further queries, feel free to ask.

Regard

Jul 15, 2025 at 4:49 am in reply to: Upgrade from 5.0.3 to 6.7 – labels disappear #207456

Tahasin
Moderator

The custom field did not appear because the setting named Who Can Manage was not selected. I’ve now set it to Administrator and the field is coming properly.

Please check on your end and let me know if everything looks good.

Jul 15, 2025 at 4:44 am in reply to: Previews not displaying #207455

Tahasin
Moderator

Sure

Jul 14, 2025 at 8:24 am in reply to: Upgrade from 5.0.3 to 6.7 – labels disappear #207447

Tahasin
Moderator

For custom fields please use this add-on

Advanced Custom Fields

Jul 13, 2025 at 7:18 am in reply to: download limit #207431

Tahasin
Moderator
This reply has been marked as private.
Jul 11, 2025 at 4:23 pm in reply to: Upgrade from 5.0.3 to 6.7 – labels disappear #207429

Tahasin
Moderator
This reply has been marked as private.
Jul 11, 2025 at 2:57 pm in reply to: Google API error #207426

Tahasin
Moderator

Welcome !!

Jul 11, 2025 at 2:56 pm in reply to: Upgrade from 5.0.3 to 6.7 – labels disappear #207425

Tahasin
Moderator

Do you have a backup of your database? Could you please check the wp_terms table and confirm whether the tags are present?

Jul 11, 2025 at 2:26 pm in reply to: Google API error #207421

Tahasin
Moderator

Hello,

I hope you are doing well and thanks for reaching out.

Kindly ensure that you have followed all the steps outlined here and have used the correct Client ID and Client Secret. Additionally, please make sure that the Picker API is enabled in your Cloud Storage settings.

If the issue persists, we would appreciate it if you could share the credentials in a private so we can further investigate the problem.

Regards

Viewing 25 posts - 276 through 300 (of 2,750 total)
1 2 3 … 11 12 13 … 108 109 110