Tahasin

Have you set any membership role for Free Subscribers?

Hello,

Thanks for reaching out.

You can set download limit for different user roles from Downloads > Settings > General. Here is the screenshot for your assistance.

Kindly check.

Regards

Could you please share the CSV file (including the id, tags, category, and icon columns) so I can test it in our setup?

Only the categories, tags, and icon columns failed to import. Could you please confirm whether all other package information was imported successfully?
Kindly check the column header names for Category, Tag, and Icons. They should be category, icon, and tags.

Hello,

Thanks for reaching out.

Kindly share related package URL in a private reply to check the audio preview issue.

Regards

It’s not certain whether we will add the description column to the export feature in the future. You can try using the plugin WP All Export 1.4.13 to include descriptions in your exports.

We’ve removed the description column due to compatibility and other technical issues. At the moment, if you need to export packages with descriptions included, you’ll need to use a third party plugin or WordPress default export tool for now.

This add-on is added as a core feature with WordPress Download Manager Pro.

okay, could you please share the export csv file to check the issue?

It will also require customization and the left sidebar in directory add-on is showing all the categories not the directories.

It will require customization. You can send a customization request from this page.