WP Download is not saving server file

in Download Manager Free

Viewing 10 posts - 1 through 10 (of 10 total)
Feb 3, 2026 at 10:38 am
#211324
Participant
Olaf Brenn
OP

Hi, I am using latest version Version 3.3.46. When I select a file from the server it shows the file name as expected. When I reload the page the file is missing – download fails to missing file. Server files have correct access restrictions (group and rw-r–r–).

What is the problem?
Thanks for taking care

Olaf

Feb 3, 2026 at 10:43 am
#211325
Moderator
Tahasin
Staff

Hello,

Thanks for reaching out.

I have checked the server file attachment feature in our test site and it’s working fine.
Please share temporary login credentials in a private reply to check the issue.

Regards

Feb 3, 2026 at 10:54 am
#211326
Participant
Olaf Brenn
OP
This reply has been marked as private.
Feb 3, 2026 at 11:13 am
#211327
Moderator
Tahasin
Staff
This reply has been marked as private.
Feb 3, 2026 at 11:55 am
#211330
Participant
Olaf Brenn
OP

thanks, looks good. I uploaded 2 new files – they do not appear in the selection list.
Is there any cache i have to delete?

Feb 3, 2026 at 12:05 pm
#211331
Moderator
Tahasin
Staff

Could you please explain which selection you are referring to?

Feb 3, 2026 at 12:07 pm
#211332
Participant
Olaf Brenn
OP

when I select a server file via GUI, I uploaded 2 new files via sftp, still the list lacks of the new files

Feb 3, 2026 at 12:23 pm
#211333
Moderator
Tahasin
Staff
This reply has been marked as private.
Feb 3, 2026 at 12:38 pm
#211334
Participant
Olaf Brenn
OP

the file list seen via sftp and the one in server picker is different, path is correc, I cannot share screens here

Feb 3, 2026 at 1:19 pm
#211335
Moderator
Tahasin
Staff

Try clearing the cache and make sure you’re inside wp-content/downloads(as per your file browser root)

Viewing 10 posts - 1 through 10 (of 10 total)

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