Tahasin

The problem has been identified. We will release an update soon.

Hi,

Thanks for reaching out.

– If you want to use the original image URL, kindly try applying [thumb] instead of [thumb_400x0] / [thumb_450x0]
[thumb_WxH] generates a resized image.

– At this moment, there is no filter available.
– Try using [thumb] for original file name

Let me know how it goes.
Regards

Welcome !!
If you found my support helpful, I’d truly appreciate a moment of your time to leave a 5-star review [here], your feedback means a lot to us and helps us keep doing what we love!

Thank you 😊!!

I will provide you with an update tomorrow.
Thanks for your patience.

The amount has been successfully refunded.

I used the loco translate, if you want I can manually convert the strings for you. But, if you update the plugin the changes will be overwritten.

Now it’s working. I will update you shortly.

Kindly share temporary login credentials in a private reply to check the issue.

We sincerely apologize for the misunderstanding caused by our support staff.

Kindly paste this line in the choices field, add your terms page URL in href=””
Field type: radiobutton
I accept the <a href="your terms page url here" target="_blank">Terms & Conditions</a> of this site.
Here is the full screenshot

Let me know, how it goes.

Kindly share temporary login credentials in a private reply to check the issue form your end.

By default to submit a review a user must meet the following requirements,

– Must be logged in
– Have access to the package
– Have already downloaded the package
– If the package is premium, have already purchased the package

But if you want you can change these restrictions by applying these filters in your themes function.php file

add_filter('wpdm_review_login_required', function (){ return false; } );
add_filter('wpdm_review_package_access_required', function (){ return false; } );
add_filter('wpdm_review_purchase_required', function (){ return false; } );
add_filter('wpdm_review_download_required', function (){ return false; } );

You can achieve this using Advanced Custom fields add-on.
Here is the demo.

At the moment, the only way to update that placeholder text is by modifying it directly within the plugin files.

Hi,

Thanks for reaching out.

To better understand what might be causing the issue, could you please confirm whether both packages were created from the frontend? Sometimes differences in how a package is created or configured can affect review permissions.
You can also share screenshots using this tool
To take a closer look, please share temporary login credentials with us via a private reply.

Looking forward to your response.
Regards

Kindly share the page URL in a private reply.

Hi,

You can translate Download Manager using the Loco Translate plugin.
If you need further assistance, feel free to ask.

Regards.

Hello,

Thanks for reaching out.

At this moment, this feature is not available. You can create a feature request from here or contact our customization team

Regards

Could you please provide an email address or order ID related to the purchase,so that we can track your transaction?

Hello,

Thanks for reaching out.

I am unable to see the example you have shared. You can share screenshots using this tool
Are you referring to this hover effect?

Please check and let me know.
Regards

Follow the instructions here to download the pro v7.3.1
After activating the plugin , go to Settings > General > File Download > Skip Lock