Tahasin

Forum Replies Created

Viewing 25 posts - 251 through 275 (of 3,444 total)
Feb 8, 2026 at 7:12 am
#211523
Moderator
Tahasin
Staff OP

Default value is coming from WPDM Default Values add-on, that is why there is no default value in your download settings.
Unfortunately, you can’t set page template for all the packages using default values add-on.

The only way is to create a custom page template and save it in your child theme, like this your-child-theme/single-wpdmpro.php.

Feb 7, 2026 at 10:31 am
#211491
Moderator
Tahasin
Staff OP

Welcome !!

Feb 7, 2026 at 9:47 am
#211488
Moderator
Tahasin
Staff OP

I was asking whether there is any translation plugin, such as Loco Translate, which allows you to easily translate strings directly from the WordPress dashboard.

If you prefer to upload the translation files manually, please upload them to the following location:
/wp-content/languages/plugins/download-manager-de_DE.po
/wp-content/languages/plugins/download-manager-de_DE.mo

Let me know, how it goes.

Feb 7, 2026 at 9:16 am
#211486
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.

Which translation plugin are you using to manage the translations?
Also let us know if you are saving the translation file in this location: download-manager/languages/

Looking forward to your reply.
Regards

Feb 7, 2026 at 5:20 am
#211474
Moderator
Tahasin
Staff OP

Kindly check now.

Feb 7, 2026 at 3:57 am
#211468
Moderator
Tahasin
Staff OP

Hello,

The update has not been released yet. However, I am unable to login to this site for a quick fix, may be the credentials expired.

Looking forward to your response.

Regards

Feb 7, 2026 at 3:25 am
#211463
Moderator
Tahasin
Staff OP

You can try WPDM Page Template add-on, which will allow you to apply page type templates ( like full width page, a page with left sidebar, … depending on your theme ) for wpdm pro package details page.

This is how the meta box will appear in package settings.

WPDM Page Templates

Regards

Feb 7, 2026 at 3:17 am
#211462
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.

Unfortunately, we do not offer a lifetime license. As you know, all of our plugins and add-ons are available on a yearly subscription basis.

Regards

Feb 6, 2026 at 6:03 pm
#211445
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.
Currently, the download count is displayed without comma separators. We have noted this and include proper formatting in a future update.
Regards

Feb 6, 2026 at 5:22 pm
#211442
Moderator
Tahasin
Staff OP

The Memberium Page Templates plugin is wrapping the content in

tag, that is why the syntax error is appearing. Deactivate the Memberium Page Templates plugin and the package will appear again.

Feb 6, 2026 at 4:56 pm
#211440
Moderator
Tahasin
Staff OP

In our test setup, all package data is displaying correctly on the front end, as shown here.
Tested with WPDM Elementro v2.0.1 and Download Manager v7.2.2

Could you please share the WP-login credentials in a private reply so we can further investigate the issue?

Feb 6, 2026 at 3:59 pm
#211434
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.

Kindly share the Download Manager version you are using, also share the WPDM Elementor add-on version.

Looking forward to your response.

Regards

Feb 6, 2026 at 3:50 pm
#211430
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.

We introduced improvements to the front-end UI in version 3.3.47. Could you please share the URL where you are encountering the CSS issue?

Please note that if you applied custom CSS directly, it may be affected after an update. We recommend keeping your custom CSS saved separately, or using templating, which is the best and safest option to avoid losing customizations during updates.
Looking forward to your response.

Regards

Feb 6, 2026 at 1:27 pm
#211428
Moderator
Tahasin
Staff OP

Packages:
The easy way to do it is uploading separate PDFs for each language.

Example:
English PDF → English package
German PDF → German package
French PDF → French package
This way WPML will know which Package belongs to which language.

Categories and tag:
You can also organize your files by language using categories and tags. Simply add all English files to an English category, German files to a German category, Italian files to an Italian category, and so on. This way, all files are neatly grouped under their respective language specific categories and tags.

If you want to display downloads per language using categories, you can use Download Manager category shortcode for individual categories. For example:
Display the German category to show all German packages
Display the Italian category to show all Italian packages
By placing the appropriate category shortcode on each language page, only the packages belonging to that language’s category will be displayed. This ensures that German pages show German files, Italian pages show Italian files, and so on.

Feb 6, 2026 at 12:01 pm
#211423
Moderator
Tahasin
Staff OP

Could you please explain this part we cannot limit PDF downloads by language. It will help us to assist you accordingly.

Regarding translation, Download Manager and all of its add-ons are fully translation ready. Many of our users successfully use WPML, Loco Translate, and other popular translation plugins. Please let us know exactly what kind of difficulties you are facing with categories and tags translation.

Looking forward to your response.

Feb 4, 2026 at 4:08 pm
#211375
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.

WP Download Manager uses custom post type (wpdmpro), which can be translated using WPML. Taxonomies, such as categories and tags, can also be translated.

– Find Taxonomy Translation in the wpml settings.
– Locate Download Categories and Download Tags.
– Add translations for each category and tag as needed.
This ensures that both downloads and their associated taxonomies are properly displayed in each language. WPML documentation

Let me know how it goes.
Regards

Feb 4, 2026 at 3:40 pm
#211373
Moderator
Tahasin
Staff OP

If it’s working fine now, then the allowed file types setting was likely the reason.

Feb 4, 2026 at 3:38 pm
#211372
Moderator
Tahasin
Staff OP

You can share the login URL, username, and password in a private reply.

Feb 4, 2026 at 3:20 pm
#211369
Moderator
Tahasin
Staff OP

It would be helpful if you could share temporary login credentials so we can check the issue from the backend.

Feb 4, 2026 at 3:16 pm
#211366
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.

Please share related package URL in a private reply to check the issue.

Regards

Feb 4, 2026 at 2:52 pm
#211364
Moderator
Tahasin
Staff OP

Welcome !!

Feb 4, 2026 at 2:36 pm
#211362
Moderator
Tahasin
Staff OP

I’ve updated the plugin on your site. Please check it now and let me know if it’s working properly.

Feb 4, 2026 at 7:39 am
#211348
Moderator
Tahasin
Staff OP

Thank you.

If you found my support helpful, I’d truly appreciate a moment of your time to leave a 5-star review [here], your feedback means a lot to us and helps us keep doing what we love!

Feb 3, 2026 at 9:36 pm
#211342
Moderator
Tahasin
Staff OP
This reply has been marked as private.
Feb 3, 2026 at 6:03 pm
#211340
Moderator
Tahasin
Staff OP

Identified the problem.
To help us apply a quick fix, could you please share the login credentials in a private reply?

Viewing 25 posts - 251 through 275 (of 3,444 total)