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Tanvir

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Viewing 25 posts - 2,326 through 2,350 (of 3,183 total)
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Nov 17, 2021 at 6:42 am in reply to: After Uploading a new file Accordion Display shows -1 and no files #164683

Tanvir
Spectator

Hello ,

Sorry to hear about the issue.
Could you please share the related page/file/package URL with us?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

Nov 17, 2021 at 6:20 am in reply to: Attire theme page template #164679

Tanvir
Spectator

Hello,

What I learnt that google adsense ads loads in header. It should be globally loaded to all pages I am sorry I don’t know why are you trying to load this in page templates?
https://support.google.com/adsense/answer/9274516?hl=en
I see you have removed the admin access. Just let me know, did you tried disable gutenberg? It should solve the issue that ads not loading before the footer.

Thanks

Nov 17, 2021 at 6:06 am in reply to: Filter-Function with tags #164678

Tanvir
Spectator

Hello,
So do you want only the tags section on the left sidebar?
In this case, to change the default view it needs to edit template files for directory addon inside /plugins/wpdm-arhive-page/src/Templates/****/views/ dir.
You can do it following here or provide me temporary admin access of your website in a private reply with detailed requirements so that I can do it for you.
Thanks

Nov 17, 2021 at 5:58 am in reply to: Optional email capture #164677

Tanvir
Spectator

Hello,

I am Sorry currently it is not possible.
The user must fill out the input fields.
However, if you need this feature, you can request it to the feature request section.

Thanks

Nov 17, 2021 at 5:56 am in reply to: file update notification #164676

Tanvir
Spectator

Hello @danimartinez,
You need to use this addon with wpdm for file update notification.

WordPress Newsletters and AutoResponder Plugin


Thanks

Nov 17, 2021 at 4:22 am in reply to: Using the Clear all Cache button removes ability to download packages again. #164675

Tanvir
Spectator

I am not sure where the problem is actually happening. However, since you have updated PHP from 7.4 to 8.0, then it is happening. This may be a PHP issue.
You could also check all error logs you mentioned. Any of those will provide clues about the issue, I hope.

Nov 17, 2021 at 4:07 am in reply to: How can I auto-update the file I upload? #164674

Tanvir
Spectator

Hello @science4me,
Welcome to the pro version of WPDM.
You have to use the template tag [update_date] in page template or link template to show the update date.
You will find all template tags below:

Template Tags


Thanks

Nov 16, 2021 at 4:14 pm in reply to: Optional email capture #164638

Tanvir
Spectator

Hello @generalsynod,
Hope you are well.
Have you checked the lock options?
Here you can find the email lock option what you are looking for.
Screenshot-5

Let me know please if it solves the issue.

Thanks

Nov 16, 2021 at 3:58 pm in reply to: Renewel #164637

Tanvir
Spectator

Hello,
Hope you are well.
You can update your card info from order details page. And you have to do it for each order. Then the renewal fee will be collected automatically.
Thanks

Nov 16, 2021 at 1:47 pm in reply to: Attire theme page template #164622

Tanvir
Spectator
This reply has been marked as private.
Nov 16, 2021 at 6:42 am in reply to: Background color #164599

Tanvir
Spectator

Hello @jgwinner,
Hope you are well.
While editing the link templates, you can set the background color with custom CSS.
However, could you please share the related page to me to check and provide the best solution?
If possible, please also share temporary admin access of the website in a private reply.
Thanks

Nov 16, 2021 at 6:24 am in reply to: Link To Renew My Download Manager #164597

Tanvir
Spectator

Hello @twomuch,
By default, WPDM renews itself if you haven’t turned off the automatic renewal by contacting support via email.

All purchases are automatically recurring subscription and renew each year on the anniversary of the purchase date. This applies to all license levels.
More details tos below:

Terms & Conditions

You can also check the doc about license below:

License


Thanks

Nov 16, 2021 at 5:18 am in reply to: Users Cannot Find Cancel Button #164596

Tanvir
Spectator

Hello ,

Sorry to hear about the issue.
Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

Nov 16, 2021 at 5:09 am in reply to: Attire theme page template #164595

Tanvir
Spectator
This reply has been marked as private.
Nov 15, 2021 at 6:34 pm in reply to: Attire theme page template #164567

Tanvir
Spectator

Hello, you can visit the loom.com then you can sign up there. loom chrome extension will be added to record screen video.

Nov 15, 2021 at 6:20 pm in reply to: Attire theme page template #164563

Tanvir
Spectator

Hello,
Could you please make sure that the ad code is okay and runs with other themes in your site?
If yes please also share that using a tool like this.
Thanks

Nov 15, 2021 at 6:03 pm in reply to: Attire theme page template #164561

Tanvir
Spectator

No, I am checking the issue

Nov 15, 2021 at 5:40 pm in reply to: Attire theme page template #164557

Tanvir
Spectator
This reply has been marked as private.
Nov 15, 2021 at 5:24 pm in reply to: Attire theme page template #164550

Tanvir
Spectator

Hello @kiddoworksheets,

Sorry to hear about the issue.
Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

Nov 15, 2021 at 3:36 pm in reply to: Filter-Function with tags #164544

Tanvir
Spectator

Hello,
For filtering by categories and tags as checkbox you need this addon

WPDM Directory Add-on

You can check this demo to see how it works with the filter shortcode of this addon.

Thanks

Nov 15, 2021 at 10:55 am in reply to: Filter-Function with tags #164539

Tanvir
Spectator

Hello,
You can do this using this shortcode

[wpdm_packages] – WP_Query in a shortcode for download manager packages

You can use category and tags like this shortcode:
[wpdm_packages categories="cat1,..." tags="tag1,..."]
It will only show packages with specific category and specific tags only.
Thanks

Nov 15, 2021 at 4:56 am in reply to: Using the Clear all Cache button removes ability to download packages again. #164520

Tanvir
Spectator

Hello,
What I assume there could be server issues.
However, it will be better if you could send me the error log about the issue here.
You can use my email tanvir@w3eden.com for further assistance if needed.
Thanks

Nov 15, 2021 at 4:33 am in reply to: ZIP file empty when downloaded #164518

Tanvir
Spectator

Hi,

You are welcome.

However,If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

Nov 14, 2021 at 4:17 pm in reply to: Search in Custom Fields? #164497

Tanvir
Spectator

Hello ,
I am sorry wpdm archive filter shortcode search function does not search from custom fields.
Thank you

Nov 13, 2021 at 4:08 am in reply to: How do I disable ALL Downloads? #164465

Tanvir
Spectator

Hello @axnfell,
You can use our addon below to bulk changes all the packages:

WPDM Default Values

Also we have membership addon.

WordPress Pro Membership

Please check the both addons.
Let me know if those can fulfill your requirements.

Thanks

Viewing 25 posts - 2,326 through 2,350 (of 3,183 total)
1 2 3 … 93 94 95 … 126 127 128