Tanvir

Forum Replies Created

Viewing 25 posts - 2,176 through 2,200 (of 3,183 total)

← 1 2 3 … 87 88 89 … 126 127 128 →

Dec 24, 2021 at 10:30 am in reply to: Critical error – Download #166018

Spectator

Hello @Apkod,

Sorry for this inconvenience.

Please delete the current plugin then reinstall and activate it.
Make sure that WPDM and all add-ons you are using of WPDM are in the latest version.
If, still the problem exists then please share your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?

Best Regards

Dec 22, 2021 at 4:11 pm in reply to: Updating to WP 5.8.2 and WPDM 6.1.0 Breaks #165939

Spectator

Glad to hear the issue has been resolved.
Have a nice day.
Merry Christmas..

Dec 22, 2021 at 3:38 pm in reply to: List all downloads in tabular format in a page – only shows zip file #165937

Spectator

Hello,
In this example the list is showing all packages list not single files.
If you create single packages with single files, it will look like this. To make like that you just need to add package from Downloads > Add New option from the wp dashboard then upload just one file.

So I would suggest you to create multiple packages with single file instead of multiple files in a single package in a same category.

or you can check this free addon and use the shortcode for tree view

Thanks

Dec 22, 2021 at 2:11 pm in reply to: W3C validator / checker #165934

Spectator

Thanks for mentioning
our developer team will check the issues and will be fixed in next updates.

Dec 22, 2021 at 12:48 pm in reply to: List all downloads in tabular format in a page – only shows zip file #165932

Spectator

Hello @bensquirrelpower-co-uk,
Thanks for sending me the details.
This shortcode shows packages as a table of the categories selected in the shortcode.
If you have files in the package, you have to open the package link to view those.

However, I have changed 2020/21 Board papers shortcode cols parameter to page_link instead of title it has made the title as linked title which allowed to open the package.

Let me know if it is something you wanted.
Thanks

Dec 22, 2021 at 7:43 am in reply to: Download ID not found or expired (create export file) #165925

Spectator

Hello,
I am seeing this error
Error: The username wpdm is not registered on this site
Please recheck.
Thanks

Dec 22, 2021 at 7:04 am in reply to: W3C validator / checker #165923

Spectator

Hello,

Thanks for sending me the details.
The css is getting fom download-manager\src\Modules\PopoverPreview
However, our developer team will check the issues and will be fixed in next updates.

Merry Christmas to you too!!

Dec 22, 2021 at 4:23 am in reply to: List all downloads in tabular format in a page – only shows zip file #165921

Spectator

Hello @bensquirrelpower-co-uk,

Sorry to hear about the issue.
Could you please share the related page/file/package URL with us?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

Dec 22, 2021 at 4:22 am in reply to: Updating to WP 5.8.2 and WPDM 6.1.0 Breaks #165920

Spectator

Hello @kaneleins,

Sorry for this inconvenience.

Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. If you can’t update it directry from WordPress dashboard, Please update from here.
If, still the problem exists then please share your admin login credentials with us in a private reply with the related links so that we can debug and give you a better solution about it?

Best Regards

Dec 21, 2021 at 4:01 pm in reply to: W3C validator / checker #165911

Spectator

Hello,
Could you please share the related website to check the issue?
We need to check the issue further as there could be any other reasons behind this.
Thanks

Dec 21, 2021 at 11:21 am in reply to: Download ID not found or expired (create export file) #165905

Spectator

Hello @,

Sorry for this inconvenience.

Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. If you can’t update it directry from WordPress dashboard, Please update from here.
If, still the problem exists then please share your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?

Best Regards

Dec 20, 2021 at 4:53 pm in reply to: Reset # of downloads #165891

Spectator

Yes you can.
For that you need this addon.

Download Limit

You can check our special pack too. You will also get this addon with the special pack.

WordPress Download Manager Special Pack

Thanks

Dec 20, 2021 at 10:15 am in reply to: Wppro membership Non recurring payment option update #165884

Spectator

Hello @arunveeranki,
The update has been released for Razorpay.
Please update the addons and check the issue has been fixed.
Thanks

Dec 18, 2021 at 11:12 am in reply to: Wppro membership Non recurring payment option update #165858

Spectator

Hello,
I have forwarded the issue to the developer team.
Hope you will get update soon.
Thanks

Dec 18, 2021 at 11:11 am in reply to: Statistics and Versioning #165857

Spectator

Hello,
Sorry to hear about the issue.
I have tested the issue in our local testing environment. Found that there is the version column in the exported file.
If you haven’t updated wpdm and all related addons of wpdm, please update those. Current version of wpdm is 6.1.0
I hope it will solve the issue.
If still the problem persists, please provide temporary admin access of your website in a private reply.
Thanks

Dec 18, 2021 at 11:04 am in reply to: Open PDF in NEW tab (_blank) #165856

Spectator

Hi,

You are welcome.

However,If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

Dec 18, 2021 at 11:03 am in reply to: JS error #165855

Spectator

Hi,

You are welcome.

However,If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

Dec 17, 2021 at 4:21 am in reply to: Invalid File ID or File Name #165833

Spectator

Hello @intranet,

Sorry to hear about the issue.
Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

Dec 16, 2021 at 6:23 pm in reply to: Open PDF in NEW tab (_blank) #165823

Spectator

Hello,
You could change it easily from page template option easily in the pro version of WPDM. As you posted in free version forum, I think you are using the free version of WPDM. Free version doesn’t allow to change template.
In this case you can follow the link below documentation,

Template Files

by default, you are using link-template-default.php for link template and page-template-default.php for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in tpls>page-templates for page template or tpls>link-templates for link template. And you have to replace [download_link] with <a href="[download_url]" class="btn btn-primary" target=_blank>[link_label]</a> in related php file.

Thanks.

Dec 16, 2021 at 5:57 pm in reply to: Statistics and Versioning #165822

Spectator

Hello,
Hope you are well.
1. In the exported file, there is a column for version. So you will get the version number specified in the download package there.
2. It is possible set version number in download package. You can add multiple files in that package and you can rename the file title with version numbers.
Here is an example
Thanks

Dec 15, 2021 at 12:10 pm in reply to: Download ID not found or expired (create export file) #165774

Spectator

Hello @Ricardo-m-oliveiragmail-com,
For working exporting features you can also use the WordPress export feature as the image attached,
https://prnt.sc/tag6px

it will also work for your purposes.
Thanks.

Dec 15, 2021 at 3:30 am in reply to: PDF Display Error #165766

Spectator

Hello,
I think js conflict happened because of that plugin. Which was blocking pdf to show.
Glad to hear the problem has been fixed.
Have a nice day.
Thanks

Dec 15, 2021 at 3:17 am in reply to: JS error #165765

Spectator

Hello,
Please disable bootstrap js from Downloads > Settings > User Interface

I hope it will fix the issue.
If still the issue persists, please also provide temporary admin access in a private reply.
Thanks

Dec 14, 2021 at 6:10 pm in reply to: Upload order of files #165758

Spectator

It can be changed by editing core files. But Editing core file is not recommended because your changes will be lost during plugin update.
However, you can sort the files manually from edit package page. Attached files meta box allows drag and drop sorting of files.

Also, After downloading the files in zip, after extracting, it will be arranged automatically by the “sort by” option set in the device.
Thanks.

Dec 14, 2021 at 5:34 pm in reply to: PDF Display Error #165757

Spectator

Hello,
Screenshot is helpful. Thanks for that. Got the issue but actually there could be some reason of that in your website which I need to inspect further to fix in the backend.
You can use my email is tanvir@w3eden.com
Thanks

Viewing 25 posts - 2,176 through 2,200 (of 3,183 total)

← 1 2 3 … 87 88 89 … 126 127 128 →