Tanvir

Hello,

Thanks for providing access

I have checked the issue. Already forwarded it. However, You can increase the modal with by adding custom css with the div like the below:

Regards
Tanvir

Hello,

Thanks for contacting us.

Could you please share related url to check the issue? It will help us to identify and resolve the issue quickly.

Regards
Tanvir

Hello Ben,

Thanks for contacting us.

You can use the template tag [package_size] in link template or page template. However, if it doesn’t work, please let us know more details. Could you please share related url to check the issue? If possible please also share temporary admin access in a private reply to check and resolve the issue quickly.

Regards
Tanvir

Hello,

Thanks for contacting us.

Yes you can use same plugin to store any type of files including mp3. You can add it in the same package where the pdf file is.

Regards
Tanvir

Hello,

Thanks for contacting us.

Yes you can do it by editing link template files. Please provider related url to check the issue and give you a solution ASAP.

Regards
Tanvir

Hello,

You can use custom css to increase button size using css like below in Appearance > Customize > Additional CSS

.w3eden .btn-lg {
    padding: 2.5rem 7rem;
    font-size: 20px;
    line-height: 1.5;
    border-radius: 0.3rem;

}

Let me know please for further assistance.

Regards
Tanvir

Hello,
Hope you are well. Sorry for the delay in replying.
You can change WPDM button size, colors and fonts from Downloads > Settings > User Interface

Regards
Tanvir

Hello Paul,

Thanks for contacting WPDM Support Forum.

In our development environment, form lock is working properly without any error.

First of all please make sure you are using minimum version of 7.4 of php to run your website.
Then You need to run a conflict test on your site to detect what actually causes the problem. if there are any conflicts among the installed plugins. To troubleshoot the issue, please deactivate other plugins except for WPDM with all addons of WPDM if you are using and check if the issue still persists. If that solves your problem, activate the plugins one by one, and continue checking the issue. In this way, you will be able to detect which one causes the problem.

If the issue still persists, Let us know if you need further assistance from us. Then share temporary admin access in a private reply to check and solve the issue quickly.

We will be glad to help you.

Regards
Tanvir

Hello,

I found the issue is already fixed.
Please let me know if it still persists,

Regards
Tanvir

You are welcome.
Don’t hesitate to post anything if you face any issues.

Regards
Tanvir

Could you please let me know which shortcode you are referring to?