Tanvir

Forum Replies Created

Viewing 25 posts - 676 through 700 (of 3,183 total)
in reply to: Hidden categories by users #184612

Tanvir
Spectator

Hello Marco,

Thanks for contacting us.
To hide categories by single user, you need to use the below addon with wpdm. With it you will be able to select download package and categories to specific user.

Advanced Access Control

Regards
Tanvir

in reply to: Several packages in the same page #184595

Tanvir
Spectator

Hello,

Thanks for contacting us.
Yes you can show different packages from different categories.
For that you need to use shortcodes.
Please check our shortcodes below:

Short-codes

For further assistance, please let me know.

Regards
Tanvir

in reply to: WordPress PDF Viewer #184594

Tanvir
Spectator

Hello,

Thanks for contacting us.
Please make sure WordPress PDF viewer plugin is activated. That should work as expected.
If still the issue persists, please provide related url as well as temporary admin access in a private reply to check the issue further.

Regards
Tanvir

in reply to: User dashboard and pending file #184591

Tanvir
Spectator

Hello,

Thanks for your reply.

1. You are welcome.
2. If any user is assigned to any file, then he will automatically visit the downloads from frontend
3. You can view it from front end. You can set the allowed users to manage files from the below setting. So, user will be able to view/manage pending files from the page that is created using [wpdm_frontend] shortcode
image

Allowed user role will see those like below:
image

Also as an admin you can manage it from your wordpress dashboard

Let me know for further assistance.

Regards
Tanvir

in reply to: How do I customize the [file-list]? #184560

Tanvir
Spectator

Hello Martin,

Please provide related page url where you want to add the icons to check it further. If possible please also share temporary admin access in a private reply.

Regards
Tanvir

in reply to: User dashboard and pending file #184515

Tanvir
Spectator

Hello Floriana,

Thanks for the details.

1. updated the template file in child theme. in download-manager directory there. it hides the last 5 downloads
2. For sharing file specifically with user you need the below addon. Then there will appear a menu My Downloads. Clicking that will show the assigned downloads

Advanced Access Control

3.Pending downloads can be viewed from all items menu.
image

Regards
Tanvir

in reply to: How do I customize the [file-list]? #184514

Tanvir
Spectator

Hello Martin,

Thanks for contacting us.
Please share related issues you are talking about.
I will inspect it further.

Regards
Tanvir

in reply to: User dashboard and pending file #184470

Tanvir
Spectator

Hello Floriana,

Thanks for contacting us.

Could you please share the related url as well as share temporary admin access in a private reply.

I would check it further.

Regards
Tanvir

in reply to: Download snapshot versioning #184456

Tanvir
Spectator

Hello @Jhinden,

Thanks for contacting us.

Currently the feature you are looking is not available. For that you need to use the customization service from us.
Please contact here regarding this.

Thanks
Tanvir I.

in reply to: Downlads showing as Blog Post page #184454

Tanvir
Spectator

Hello,

After checking I have found that currently no downloads showing in the blog page https://www.oe9ihr.com/blog/
Also https://www.oe9ihr.com/download/oe9ihr-eqsl-downloader/ this page is also getting single-wpdmpro.php template

Regards
Tanvir


Tanvir
Spectator

Hello Jahdiel,

Thanks for contacting us.

Currently there is no feature to order by default by download count. You can only order by title or date.
However, with the below shortcode, you can get a downloads filter in toolbar.

[wpdm_packages] – WP_Query in a shortcode for download manager packages

You can check the demo there.

Regards
Tanvir

in reply to: Downlads showing as Blog Post page #184380

Tanvir
Spectator

Hello,

Glad to hear that.
For further assistance please let me know.

Regards
Tanvir


Tanvir
Spectator

Hello,

I have understood it. That’s why I suggested to make new cache version with current condition.
For further assistance you can contact their support.
This and This doc may also help you.

Regards
Tanvir

in reply to: Downlads showing as Blog Post page #184350

Tanvir
Spectator

Hello,

I have inspected the issue. You need to create a separate single post type for wpdm. There you need to remove the sidebar for downloads template.
single-wpdmpro.php
the template for custom post type “wpdmpro”, will show WordPress Download Manager Package details when you open a WordPress Download Manager package URL. Usually, you can create a copy from single.php and rename it to single-wpdmpro.php in active theme directory.

Let me know for further assistance.

Regards
Tanvir

in reply to: Mollie payment system #184346

Tanvir
Spectator

Hello,

Unfortunately currently you can not use Mollie payment with membership plugin. It needs some customization.
It will work only with premium package.

Regards
Tanvir

in reply to: Download error: Warning: Illegal string offset #184345

Tanvir
Spectator

Hello,

Thanks for contacting us.
Please provide temporary admin access in a private reply to check the issue further.

Regards
Tanvir


Tanvir
Spectator

Hello,

It is related the cache. I think there was Some issue that was happening before but it is okay now.
I can suggest to clear the cache and make new cache with the current version of your website. It will fix the issue.

Regards
Tanvir

in reply to: Unable to connect in FTP Addon #184343

Tanvir
Spectator

Hello,

Currently our ftp plugin works in the same way.
You can create a feature request here regarding the issue.
Maybe our developer team will take it as a feature improvement and make an update.

Regards
Tanvir

in reply to: Mollie payment system #184342

Tanvir
Spectator

Hello,

Premium package is free. You can get it from below:

Premium Packages – Sell Digital Products Securely

Then after activating it, you can set payments from Downloads > Settings > Premium Package > Payments

Let me know for further assistance.

Regards
Tanvir

in reply to: Downlads showing as Blog Post page #184338

Tanvir
Spectator

Hello,

Thanks for contacting us.
Please provide related page urls to check the issue further.
If possible please also share temporary admin access of your website in a private reply. It will help me to identify and resolve the issue quickly.

Regards
Tanvir


Tanvir
Spectator

Hello,

It is working properly. Please check my email below:
image

If you face the issue again, I would suggest to deactivate wp rocket. Because wp rocket may cause the issue. It sometimes causes issue to js codes of Private message.

Regards
Tanvir

in reply to: Unable to connect in FTP Addon #184319

Tanvir
Spectator

Hello Matt,

Got it. yes It is working properly now after adding sftp.
Can you please create a ftp host and try ftp instead of sftp?
I hope that will work.

Regards
Tanvir

in reply to: Unable to connect in FTP Addon #184316

Tanvir
Spectator
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in reply to: Unable to connect in FTP Addon #184314

Tanvir
Spectator
This reply has been marked as private.

Tanvir
Spectator
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Viewing 25 posts - 676 through 700 (of 3,183 total)