Tanvir

Hello Marco,

Thanks for contacting us.
To hide categories by single user, you need to use the below addon with wpdm. With it you will be able to select download package and categories to specific user.

Advanced Access Control

Regards
Tanvir

Hello,

Thanks for contacting us.
Yes you can show different packages from different categories.
For that you need to use shortcodes.
Please check our shortcodes below:
https://www.wpdownloadmanager.com/doc/short-codes/

For further assistance, please let me know.

Regards
Tanvir

Hello,

Thanks for contacting us.
Please make sure WordPress PDF viewer plugin is activated. That should work as expected.
If still the issue persists, please provide related url as well as temporary admin access in a private reply to check the issue further.

Regards
Tanvir

Hello,

Thanks for your reply.

1. You are welcome.
2. If any user is assigned to any file, then he will automatically visit the downloads from frontend
3. You can view it from front end. You can set the allowed users to manage files from the below setting. So, user will be able to view/manage pending files from the page that is created using [wpdm_frontend] shortcode

Allowed user role will see those like below:

Also as an admin you can manage it from your wordpress dashboard

Let me know for further assistance.

Regards
Tanvir

Hello Martin,

Please provide related page url where you want to add the icons to check it further. If possible please also share temporary admin access in a private reply.

Regards
Tanvir

Hello Floriana,

Thanks for the details.

1. updated the template file in child theme. in download-manager directory there. it hides the last 5 downloads
2. For sharing file specifically with user you need the below addon. Then there will appear a menu My Downloads. Clicking that will show the assigned downloads

Advanced Access Control

3.Pending downloads can be viewed from all items menu.

Regards
Tanvir

Hello Martin,

Thanks for contacting us.
Please share related issues you are talking about.
I will inspect it further.

Regards
Tanvir

Hello Floriana,

Thanks for contacting us.

Could you please share the related url as well as share temporary admin access in a private reply.

I would check it further.

Regards
Tanvir

Hello @Jhinden,

Thanks for contacting us.

Currently the feature you are looking is not available. For that you need to use the customization service from us.
Please contact here regarding this.

Thanks
Tanvir I.

Hello,

After checking I have found that currently no downloads showing in the blog page https://www.oe9ihr.com/blog/
Also https://www.oe9ihr.com/download/oe9ihr-eqsl-downloader/ this page is also getting single-wpdmpro.php template

Regards
Tanvir

Hello Jahdiel,

Thanks for contacting us.

Currently there is no feature to order by default by download count. You can only order by title or date.
However, with the below shortcode, you can get a downloads filter in toolbar.
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/

You can check the demo there.

Regards
Tanvir

Hello,

Glad to hear that.
For further assistance please let me know.

Regards
Tanvir

Hello,

I have understood it. That’s why I suggested to make new cache version with current condition.
For further assistance you can contact their support.
This and This doc may also help you.

Regards
Tanvir

Hello,

I have inspected the issue. You need to create a separate single post type for wpdm. There you need to remove the sidebar for downloads template.
single-wpdmpro.php
the template for custom post type “wpdmpro”, will show WordPress Download Manager Package details when you open a WordPress Download Manager package URL. Usually, you can create a copy from single.php and rename it to single-wpdmpro.php in active theme directory.

Let me know for further assistance.

Regards
Tanvir

Hello,

Unfortunately currently you can not use Mollie payment with membership plugin. It needs some customization.
It will work only with premium package.

Regards
Tanvir

Hello,

Thanks for contacting us.
Please provide temporary admin access in a private reply to check the issue further.

Regards
Tanvir

Hello,

It is related the cache. I think there was Some issue that was happening before but it is okay now.
I can suggest to clear the cache and make new cache with the current version of your website. It will fix the issue.

Regards
Tanvir

Hello,

Currently our ftp plugin works in the same way.
You can create a feature request here regarding the issue.
Maybe our developer team will take it as a feature improvement and make an update.

Regards
Tanvir

Hello,

Premium package is free. You can get it from below:

Premium Packages – Sell Digital Products Securely

Then after activating it, you can set payments from Downloads > Settings > Premium Package > Payments

Let me know for further assistance.

Regards
Tanvir

Hello,

Thanks for contacting us.
Please provide related page urls to check the issue further.
If possible please also share temporary admin access of your website in a private reply. It will help me to identify and resolve the issue quickly.

Regards
Tanvir

Hello,

It is working properly. Please check my email below:

If you face the issue again, I would suggest to deactivate wp rocket. Because wp rocket may cause the issue. It sometimes causes issue to js codes of Private message.

Regards
Tanvir

Hello Matt,

Got it. yes It is working properly now after adding sftp.
Can you please create a ftp host and try ftp instead of sftp?
I hope that will work.

Regards
Tanvir