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Tanvir

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Viewing 25 posts - 501 through 525 (of 3,183 total)
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May 9, 2023 at 12:11 pm in reply to: Plugin update #186606

Tanvir
Spectator

Hi Sarah,

Thanks for contacting us.
You can update it from Downloads > Settings > Updates menu. You don’t need to delete current versions. It will be updated automatically.

For further assistance, let me know.

Regards
Tanvir

May 9, 2023 at 10:39 am in reply to: translate email suspend user #186601

Tanvir
Spectator

please update wpdm and addons to the latest version. If still problem persists share temporary admin access of your website in a private reply.

May 9, 2023 at 7:54 am in reply to: private area #186595

Tanvir
Spectator

Hello,

Thanks for contacting us.

Yes everything you mentioned are possible.

You can check the features here

Pricing

For testing wpdm pro please visit:
https://try.wpdownloadmanager.com/wp-admin/

If you need further assistance please let me know.

Regards
Tanvir

May 9, 2023 at 7:49 am in reply to: translate email suspend user #186594

Tanvir
Spectator

Hello,

I have already told you about this. Here it is again. Please change contents from email template from there.
image
image

Regards
Tanvir

May 9, 2023 at 7:03 am in reply to: How can we use this plugin to make a Download Page? #186590

Tanvir
Spectator

Hello,

You can check the below addon shortcodes demos to make a page like the example you shared.

WPDM Directory Add-on

Regards
Tanvir

May 9, 2023 at 5:37 am in reply to: translate email suspend user #186587

Tanvir
Spectator

Hello,

possible please share temporary admin access of your website in a private reply. I need to inspect the issue further as I am unable to find these strings in my dev site.

Regards
Tanvir

May 8, 2023 at 5:50 pm in reply to: translate email suspend user #186571

Tanvir
Spectator

Hello,

You can change email contents from Downloads > Templates > Email Templates
Email contents can only be changed from there in one language.

Regards
Tanvir

May 8, 2023 at 5:48 pm in reply to: How can we use this plugin to make a Download Page? #186570

Tanvir
Spectator

Hello,

In download package page, link template is not needed.Because download package will show only page template. You can use it by adding link template id in shortcodes

Short-codes

Regards
Tanvir

May 8, 2023 at 5:21 pm in reply to: translate email suspend user #186561

Tanvir
Spectator

Hello,

Could you please tell me which wpdm plugins and addons you are using?
are you using?
If possible please share temporary admin access of your website in a private reply.

Regards
Tanvir

May 8, 2023 at 4:02 pm in reply to: How can we use this plugin to make a Download Page? #186551

Tanvir
Spectator

Hello,

WIth free version you can not edit link template.

You can follow the doc here:

Link Template

You can find template id below:
image

Regards
Tanvir

May 8, 2023 at 3:55 pm in reply to: translate email suspend user #186548

Tanvir
Spectator

ok please give screenshot I will check it
If it need fixes, I will forward it to developer team

May 8, 2023 at 3:11 pm in reply to: Activating WordPress Download Manager Special Pack #186545

Tanvir
Spectator
This reply has been marked as private.
May 8, 2023 at 2:27 pm in reply to: How can we use this plugin to make a Download Page? #186542

Tanvir
Spectator

Hello,

Thanks for contacting us.
We have not similar features but you can check the below addon and shortcodes demo there to create archive pages.

WPDM Directory Add-on

Regards
Tanvir

May 8, 2023 at 2:24 pm in reply to: Activating WordPress Download Manager Special Pack #186541

Tanvir
Spectator

Hi,

Please follow the below doc to add license.

License


I hope it will remove all restrictions.

Regards
Tanvir

May 8, 2023 at 2:01 pm in reply to: translate email suspend user #186535

Tanvir
Spectator

Hello,

Thanks for contacting us.

You can use the plugin Loco Translate to translate the text strings of email.

Regards
Tanvir

May 8, 2023 at 10:47 am in reply to: invalid licence? #186533

Tanvir
Spectator

Hello,

I see you are using older version of wpdm pro.
Please update your download manager from https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
Then try to activate the license. I hope it will solve the issue.

Regards
Tanvir

May 8, 2023 at 9:34 am in reply to: invalid licence? #186529

Tanvir
Spectator

Please provide admin access of your website in a private reply.
I may need to check the issue further.

Regards
Tanvir

May 5, 2023 at 5:51 pm in reply to: How to use this plugin? #186496

Tanvir
Spectator

Hello,

Thanks for contacting us.
You will find all doc below:
https://www.wpdownloadmanager.com/docs/

If you have any specific query please let me know.

Regards
Tanvir

May 5, 2023 at 3:49 pm in reply to: invalid licence? #186494

Tanvir
Spectator
This reply has been marked as private.
May 5, 2023 at 10:10 am in reply to: invalid licence? #186490

Tanvir
Spectator

Hello Barry,

Thanks for contacting us.

Please provide the order id. We will check it further.

Regards
Tanvir

May 5, 2023 at 10:08 am in reply to: Same PDF File with different languages #186489

Tanvir
Spectator

Hello,

Available shortcode to make a table using wpdm is below:

[wpdm_all_packages] – List all downloads in tabular format in a page


demo: https://try.wpdownloadmanager.com/package-list-in-responsive-table/

Also you may use wpdm custom field for adding custom values

Advanced Custom Fields

For testing these, you can test from below:
https://try.wpdownloadmanager.com/wp-admin

For any other custom requirements to use for multiple languages, you need our customization service from here

Regards
Tanvir

May 5, 2023 at 9:42 am in reply to: Enter information, website does not show #186485

Tanvir
Spectator

Hello,

You can modify the parameter orderby="field name" in your shortcode and make orderby="date” to show by upload date.

The field name to sort packages, you can sort by title, download_count, date, modified ( update date ), or id, it’s an optional parameter, if you skip this parameter “id” will be taken as default.

Regards
Tanvir

May 4, 2023 at 11:45 am in reply to: Download fails without message after ReCaptcha #186463

Tanvir
Spectator

Hi,

I have received a mail from you that I was able to login and changed profile picture.
However, To clarify I did not receive any necessary info to login to your website. It is the first email from you. I don’t know who logged in there.
KIndly share email and password in a private reply here to login.

Regards
Tanvir

May 4, 2023 at 11:39 am in reply to: Enter information, website does not show #186462

Tanvir
Spectator

Hi Paiboon.

Thanks for contacting us.

Your latest query is not clear to me. Please describe it with more details.

Regards
Tanvir

May 4, 2023 at 11:35 am in reply to: User IP in Download Notification Emails is webserver IP #186461

Tanvir
Spectator

Hi Emanuele,

Greetings from WPDM support forum.

Could you please show example about the issue with more details?
However, recently we haven’t done any related changes in our plugins. So it should work properly as it was.

Regards
Tanvir

Viewing 25 posts - 501 through 525 (of 3,183 total)
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