Forum Replies Created
Hello,
I have forwarded it to our developer team for a fix.
You will be updated soon.
Regards
Tanvir
Hello,
Thanks for contacting us.
Please provide temporary admin access in a private reply to check the issue further.
Regards
Tanvir
Hello,
Thanks for contacting us.
Please share related urls to check the issue further.
Regards
Tanvr
Hello,
Thanks for contacting us.
You need the below addon to do it all at once for all the packages.
Regards
Tanvir
Hello,
Please Make sure cart page is Set with shortcode
Also from setting
Then it should work.
If still problem persists, please also share temp admin access in a private reply.
Regards
Tanvir
Hello,
Thanks for contacting us.
In case you missed it, wpdm premium packages plugin has an interesting feature, we added recently, you can create payment link even without creating new product, we call it dynamic product. It was added recently. It may come handy in your any future project :).
Regards
Tanvir
Hello,
You need to use child theme and you need to edit the template file for wpdm downloads.
For updating template for download packages please follow the below doc:
Regards
Tanvir
Hello,
It is possible that one user is downloading the packages more times. That will increase number of downloads.
Also in internet it is possible to see multiple visitors from different countries that you didn’t think can download.
Once I ran an internet marketing agency and I had this experience.
So I can say it is normal.
Regards
Tanvir
Hello,
You need to edit the template that will be used.
You will get all the templates in example link templates in /src/Packages/views/link-templates directory in plugin directory.
Regards
Tanvir
Hi Tracey,
Please create a new topic with screen recording using tools like this
It is not suggested to keep a topic running more than 3 months for some general issues.
I don’t able remember the things you were facing.
For further knowledge please check the below doc. Allow access is described there:
https://www.wpdownloadmanager.com/doc/add-new-package/package-settings/allow-access-access-control-option/
Regards
Tanvir
Hello,
Thanks for the access.
Please share more details about the issue you are facing so that I will be able to inspect it further.
Regards
Tanvir
Use like this:
<div style=”display:flex;”>
[wpdm_package ...]
[wpdm_package ...]
[wpdm_package ...]
[wpdm_package ...]
[wpdm_package ...]
</div>
You need a bit html and css knowledge to do these type of customizations.
For further help you can use chatgpt regarding it.
Hello,
Please follow my last reply.
There is the instructions to update link template and page template in wpdm free.
Regards
Tanvir
Hi,
Thanks for contacting us.
You can check if mail is sent successfully using wp mail log plugin.
After activating please check what is shows then let me know for further assistance.
Regards
Tanvir
Hello,
You can follow the below doc to edit template files in free version
Regards
Tanvir
Hello,
Please also share temporary admin access in a private reply to check the issue further.
Also I will again forward the file name issue about download too.
Regards
Tanvir
Hello,
All you have to do is edit the related templates from Downloads > Templates > Email Templates
Those templates are not translatable from Poedit.
Regards
Tanvir
Hello,
I have also not found the string.
Forwarded the issue to our developers.
Regards
Tanvir
Hello,
Invoice can be generated from order details page.
As you don’t have access to your account, you will not be able to generate.
Also I don’t know how it can be charged from expired card. It is strange. You should contact your bank regarding it.
Regards
Tanvir
Hello,
It is disabled now.
You will not be charged again in future.
Regards
Tanvir