Shafayet

Forum Replies Created

Viewing 25 posts - 51 through 75 (of 529 total)
Feb 23, 2021 at 7:27 am
#147244
Moderator
Shafayet
Staff OP

Hi,
Reactivate and reactivating the plugin will update the database automatically and fix the issue. However, I’ve done that for you :).

Feb 23, 2021 at 5:08 am
#147242
Moderator
Shafayet
Staff OP

Hi,
That option is not available yet, but, noted for implementation.

Feb 22, 2021 at 8:30 pm
#147233
Moderator
Shafayet
Staff OP

Download availability period uses server time.

Feb 22, 2021 at 7:11 pm
#147229
Moderator
Shafayet
Staff OP

Hi,
Sorry for your trouble, we have fixed the issue and released a quick update. please simply download the latest version again, and follow the steps to update:
1. Download the latest version from https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2. Install and activate the latest version
3. Done!
From the next update, you will be able to use the automatic upgrade as usual.

Feb 21, 2021 at 5:34 pm
#147134
Moderator
Shafayet
Staff OP
This reply has been marked as private.
Feb 20, 2021 at 1:01 pm
#147076
Moderator
Shafayet
Staff OP

https://www.wpdownloadmanager.com/download/wordpress-download-manager-special-pack/ <– is a custom-designed template, will require theme customization. You may use our customization service for that https://www.wpdownloadmanager.com/download/custom-upgrade-service/

Feb 20, 2021 at 12:59 pm
#147075
Moderator
Shafayet
Staff OP

Hi,
I tested email lock with multiple files on your site, it is working fine too.

Feb 20, 2021 at 12:15 pm
#147074
Moderator
Shafayet
Staff OP

Hi,
That could be a theme issue, we recommend you use https://www.wpdownloadmanager.com/download/attire-allinone-wordpress-theme/, instead of Prime. We are maintaining only Attire theme.

Feb 20, 2021 at 11:07 am
#147071
Moderator
Shafayet
Staff OP

If you are using php code, use the following PHP code:

<?= wpdm_thumb($ID, [96, 96]); ?>

Feb 20, 2021 at 10:26 am
#147069
Moderator
Shafayet
Staff OP

Please go to Admin Menu ► Download ► Settings ► License ► click Save Settings, then you will be able to update it from the plugins page.

Feb 20, 2021 at 9:35 am
#147067
Moderator
Shafayet
Staff OP

Thanks for pointing the issue. Fixed in 5.3.5 🙂

Feb 20, 2021 at 9:33 am
#147066
Moderator
Shafayet
Staff OP

Use the following code to hide user profile info from edit profile page on admin side:
add_filter("wpdm_user_profile_info", "__return_false");

Feb 19, 2021 at 7:36 pm
#147042
Feb 18, 2021 at 1:49 pm
#146904
Moderator
Shafayet
Staff OP

Okay now, I’ve updated the pdf viewer add-on.

Feb 17, 2021 at 5:34 pm
#146864
Moderator
Shafayet
Staff OP

Hi,
The new shortcode is just [private_message]

WordPress Private Message

Feb 17, 2021 at 8:45 am
#146843
Moderator
Shafayet
Staff OP

It is fixed in v5.3.4

Feb 17, 2021 at 6:10 am
#146836
Moderator
Shafayet
Staff OP

#1, “prev” and “next” button is a theme feature, nothing to do with the plugin.

If you set All Visitors to Allow Access, the download link will be public and everyone will be able to download it. Otherwise, only select roles will be able to download.

Please check the doc here:

https://www.wpdownloadmanager.com/doc/add-new-package/package-settings/

Feb 17, 2021 at 6:01 am
#146835
Moderator
Shafayet
Staff OP

” allow download of packages to specific users” <– for that you will need:

Advanced Access Control

Feb 16, 2021 at 10:14 pm
#146822
Moderator
Shafayet
Staff OP

Got the, adjusted, and released an update a while ago, please update your copy. Thanks.

Feb 16, 2021 at 9:56 pm
#146821
Moderator
Shafayet
Staff OP

I tested several documents, they loaded properly. However, I see, you are using the default Google Docs viewer. Which sometimes may fail due to a connection between your server and google doc viewer. For better PDF preview, you may use:

WordPress PDF Viewer

Feb 16, 2021 at 9:37 pm
#146820
Moderator
Shafayet
Staff OP
This reply has been marked as private.
Feb 16, 2021 at 9:28 pm
#146819
Moderator
Shafayet
Staff OP
This reply has been marked as private.
Feb 16, 2021 at 8:54 pm
#146817
Moderator
Shafayet
Staff OP

#1. I’m not seeing any odd zoom. But on hover, it is showing a box-shadow. You can remove that using the following CSS:

.btn:hover {
    box-shadow: none !important;
}

#2. https://pasteboard.co/JOb2JPx.png is coming is the link template, create a link template only using [download_link] tag and use it.

Feb 16, 2021 at 4:28 pm
#146793
Moderator
Shafayet
Staff OP

For now, no option there to hide it, however, we shall add a new hook there with the next update to control it.

Feb 16, 2021 at 11:05 am
#146779
Moderator
Shafayet
Staff OP
This reply has been marked as private.
Viewing 25 posts - 51 through 75 (of 529 total)