Shafayet

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Viewing 25 posts - 76 through 100 (of 529 total)
in reply to: Bulk CSV Import – Only 10 items will be imported #146650

Shafayet
Moderator

I just opened it in an editor ( Visual Studio Code ) and save it. Then imported it and it worked.

in reply to: Bulk CSV Import – Only 10 items will be imported #146634

Shafayet
Moderator
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in reply to: app store theme not good display #146612

Shafayet
Moderator

You can use attire to build any of those layouts. And we are only maintaining attire. Right sidebar items come from widgets. You need to place widgets there.

in reply to: app store theme not good display #146590

Shafayet
Moderator

Please select bootstrap 3 from wpdm UI settings to fix the view. However, we recommend https://www.wpdownloadmanager.com/download/attire-allinone-wordpress-theme/, we are not maintaining other themes anymore. You can achieve a similar view using Attire too.

in reply to: Bulk CSV Import – Only 10 items will be imported #146585

Shafayet
Moderator

Please send me the CSV file to check, it could a line break char issue and char encode formatting.


Shafayet
Moderator

Please send me temporary wp-admin login info in a private reply to check your issue.

in reply to: Cart problems if WP Rocket is active #146347

Shafayet
Moderator

May you please give me the permalink rule you are using, so that I can test it in my setup


Shafayet
Moderator
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in reply to: Getting error: 503 Service Unavailable #146328

Shafayet
Moderator

okay now.

in reply to: CSV only imports 10 items #146289

Shafayet
Moderator
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in reply to: CSV only imports 10 items #146225

Shafayet
Moderator

Please send me the CSV file to check.

in reply to: Getting error: 503 Service Unavailable #146224

Shafayet
Moderator
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in reply to: Cart problems if WP Rocket is active #146223

Shafayet
Moderator

Permalink change shouldn’t cause any issue here, but don’t know anything about Permalink Manager Pro


Shafayet
Moderator

Yes, it works for guest users too, as you see in the demo:
https://demo.wpdownloadmanager.com/wpdmpro/

May you please setup somewhere accessible from the internet so that I can check your setup. Also, if your site has any js error and if you are using js compression such issue may happen due to that error.


Shafayet
Moderator

WPDM post type label is Downloads, no option to change it, but the breadcrumb plugin may have a hook to change the wording. Also, if you disable the archive page from wpdm settings, the “Downloads” archive link should hide in the breadcrumb.

in reply to: Problems with plugin #146217

Shafayet
Moderator
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in reply to: point instead of komma and Table Guntenberg #146213

Shafayet
Moderator
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in reply to: Duplicate packages #146207

Shafayet
Moderator

We shall add the option with the next update of wpdm pro.


Shafayet
Moderator

Please give me your URL to check.


Shafayet
Moderator

Probably, also they may have specific documentation for that.

in reply to: You do not have permission to download this file #146203

Shafayet
Moderator

You can change the expiration period from Admin Menu ► Downloads ► Settings ► Premium Packages ► Purchase Settings:
Settings%20%E2%80%B9%20Download%20Manager%20%E2%80%B9%20WordPress%20Download%20Manager%20%E2%80%94%20WordPress

The user will get the temporary link.

in reply to: Cart problems if WP Rocket is active #146202

Shafayet
Moderator

We are using wp rocket, wpdm pro, and premium package at wpdownloadmanager.com. The screenshot we sent you is from our site. It is working fine. May you please give me temporary wp-admin login info, I can check and set it up there for you.

in reply to: Cart problems if WP Rocket is active #146199

Shafayet
Moderator

Alternatively, you can check check “Never cache this page” from edit page window the the mentioned pages:

Edit%20Page%20%E2%80%B9%20WordPress%20Download%20Manager%20%E2%80%94%20WordPress

in reply to: Cart problems if WP Rocket is active #146198

Shafayet
Moderator

Hi,
You don’t have to disable cache from all pages, just exclude the following pages:
# Cart Page: The page where you used the shortcode [wpdmpp_cart]
# Login page: the page where you used the shortcode [wpdm_login_form] or GB login block
# Registration page: the page where you used the shortcode [wpdm_reg_form] or GB signup block
# Account page: the page where you used the shortcode [wpdm_user_dashboard] or GB user dashboard block

If your cart page URL is https://www.wpdownloadmanager.com/cart/, you need to add the rule /cart/(.*) and so on for others.

in reply to: Display error on mobile devices #146184

Shafayet
Moderator

Try using a different link template, ex: link-template-bsthumnail

Viewing 25 posts - 76 through 100 (of 529 total)