Shafayet

Please add following css in Additional CSS option with theme customizer:

#mainframe{ 
overflow-x: hidden !important; 
}

hi,
Don’t worry, we have adjusted it already for the next update. We are using wp_reset_postdata(); there now.

Hi,
Please enable Billing Address on checkout to calculate tax properly.
https://www.evernote.com/l/AV00k4THfbRLcr8G2TwFdFpNi8Z9pKu5JM4B/image.png

Hi,
Please give me temporary wp-admin login info in a private reply to check it in details,

First:
Please give me temporary wp-admin login info in a private reply to check your issue.

Second:
Checking and adding.

Hi,
At the year 2014 wpdm moved to custom post type and needed to migrated data and change shortcode after update to work download manager properly. Please follow the instructions here https://www.wpdownloadmanager.com/support/topic/required-actions-after-you-update-to-v2-7-from-v2-6/ to migrate data.

Here it is:

Lazy Download Add-on

Hi,
Noted for implementation :).

Hi,
In WPDM Pro v4.7.4, we added a feature to keep the download request by email pending approval and you can manually verify the emails and approve and decline the request. As, in regular double opt-in, people still can use disposable email and download your package.

@nampara17, in case you need to sell physical products, we are thinking to develop a new add-on for physical product properties/settings and shipping settings. We shall start work on this soon.

Hi,

Looks like here is your solution:

Cannot save Settings (AJAX issue) – WordPress Download Manager

@hugo, we are checking the issue, the fix will be available with the next update. Thanks.

Please give me temporary wp-admin login info and the license key in a private reply.

okay now, the shortcode is [wpdm_reg_form captcha=false]

Hi,

Pre-sale support team maintains email support. Here in this forum, we are with tech support team :).

People can subscribe + signup from here https://www.educateoutside.com/membership-plans/

After signup, user can manage their subscription from here https://www.educateoutside.com/dashboard/

Actually, I didn’t use WooCommerce membership plugin, however, I trying the plugin in your site now.

Hi,

I found 2 plans in your site:

• Annual Subscription which controls wpdm category access ” Premium”
• 6 Month Subscription which controls wpdm category access ” Premium”

And for the package Testing 2 2 categories Literacy and Premium are selected, now, wp pro membership roles override wpdm’s native allow access field. So, as category Premium is selected for the package Testing 2 only Annual Subscription and 6 Month Subscription subscribers will be able to download the item. But if you want to keep it public, please do not select any membership plans or a category where any membership plan is associated. in case of Testing 2 you have to uncheck Premium category to make the package publicly accessible.

Please let me know if it is still not clear to you.

FYI, a new update of WP Pro Membership add-on is coming within next 3-4 days, where we are using native WordPress API to manage roles/membership plans, which will totally simplify the plugin usage.

Hi,

You were not doing anything wrong, the issue was with your server, the original lineicon css file had ?-fvbane after the file name, like url('fonts/linecons.woff?-fvbane'), which was working fine everywhere else except in your server, so I just removed ?-fvbane and it is working fine in your server now.

🙂

Hi, all are ok now. please let me know if I missed anything :).

Hi,

The line icon files already exist in your server ( https://www.educateoutside.com/wp-content/themes/prime/fonts/icons/fonts/linecons.woff ) even though they are showing 404 error, please give me FTP access to wp-contents dir to check the issue in details, in the meantime, I’m setting up the theme for you.

Please reactivate the login info to check.

Actually, you attached the file as an URL, wpdm simply redirect to that URL when someone clicks on download link:

https://www.evernote.com/l/AV1y7TfLEABLJYvTxtPt1BmYbTjwMe9a4usB/image.png

So, if the attach URL doesn’t work wpdm has nothing to do there, you simply need to reattach proper file URL and use the server file browser with wpdm pro to attach a file.

@stephan-lorti, please create a new post in future when you have an independent query. For customization request, we have dedicated email support at customize@wpdownloadmanager.com, I’m forwarding your request to them, they will reply you from  customize@wpdownloadmanager.com

May you please send a short video recording of the total situation.

To get access to update you need to renew the order. However, please give me your order ID in a private reply to find your license key.