Nayeem Riddhi

Which option has been set in your access settings as I image attached?

https://prnt.sc/tc6xuh

if you Only Block Download Link it will block only download link otherwise if you select Hide Everything, it will hide package title and info too.

Thanks.

Your all images are blank/access denied. Can you reupload it or attached it?

Thanks.

Glad to hear this. we shall fix it in the next update if a major problem is coming from here.

Thanks.

Yes, we have such an add on called WPDM Rest API, https://www.wpdownloadmanager.com/download/wpdm-api/, there is also available and you also find the documentation here for your requirements https://imsas.github.io/wpdm-rest-api-docs/#introduction

Thanks.

Here happens some minor fix. and for the major fix, you can able to see them in the changelog.

Thanks.

Hi,

I have fixed the problem adding this jquery script,

<script type="text/javascript">
jQuery(document).ready(function () {
    jQuery(".col-lg-4:nth-child(3n)").after('<div class="clearfix visible-md visible-lg"></div>');
});
</script> 

now, the grid showing correctly.

Thanks.

Hi,

Please let me know if the below clarification helps you,

Before giving access to a certain category for a particular role you have to set like as I image attached, you should use Use Link Template option and your particular role,

then you have to make empty forAllow Access option or giving a particular role on it like as I image attached,

because Package Access = Package Access + All Category Access = All Visitors + Subscribers = All Visitors

and Package Access = Package Access empty + Category Access(Subscribers) = Subscribers

or Package Access = Package Access(subscriber) + Category Access(Subscribers) = Subscribers

Hope you have understood.

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

are you talking about this lightbox? https://github.com/Codeinwp/Nivo-Lightbox-jQuery. it may required some customization. you may please knock here with your requirements. https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade

Thanks.

Hi,

It has to be checked or manually you can also check if it is working for a custom role from WP Pro Membership with the custom gravity form field. you can also make a trial check for that.

Thanks.

It is a subversion under main version. when the main version will be released then the numerical value will be changed. but for subversion, it will keep the main version name. hope that you have understood.

thanks.

Hi,

Are you using a custom registration form (using Gravity Forms plugin) with the WPDM registration shortcode? let me know.

Thanks.

Hi,

Image button Add-on is deprecated. The feature will be added a core feature in User Interface section

Now, it is working, I have tested with test pay. But after redirection, it redirects other URL instead of purchases, I think you may using redirecting URL. please check

Thanks.

Please follow this procedure for updating your plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Thanks.

please update your copy to the latest one. I think your problem should be got resolved. you can also follow this procedure for updating your plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Thanks.

which version you are using for WPDM?

Line number 521 placed for $this->renderCats($category, $button_style, $category, $showcount, array('order' ► $cat_orderby, 'order' ► $cat_order)); this code. which type of error is appearing from here? please share the error code. and BTW, has the problem been resolved? let me know.

Thanks.

Have you missed the edit option from the page template or can you more elaborate on your query, please?

Thanks.

please share your page URL. have you created any audio file package from WPDM? also if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

There is no enough access for checking the settings as well as customization. please check the role access.

Thanks.

please share your page URL

and which version you are using now?

thanks.

I have seen that the error you have shown is,

[You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘) AND wp_posts.post_type = ‘at_biz_dir’ AND ((wp_posts.post_status = ‘publish…’ at line 1]

can you point out in which line of wpdm-archive add on the error is coming

thanks.

please see the console error, if there any error exists. and then let me know.

Thanks.

There may be confliction with Divi theme settings, custom code, or may have a confliction Divi theme code. I think you have a membership of Divi theme you can knock here for that,https://www.elegantthemes.com/forum/ for the Divi theme conflict

thanks.