Forum Replies Created
I have checked here, http://wordpress.p689948.webspaceconfig.de/wp-admin/edit.php?post_type=wpdmpro&page=wpdm-acf, the template tags re available here, please kindly check.
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For this requirements, you may have to edit wppromembership add-on core files. Please kindly check.
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Hello Sophia Kelly,
Hope you are well. And sorry for the inconveneince. While trying to access package URL, this message is appearing as I image attached,
if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
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Sorry for the inconveneince. If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
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It usually not happens to other users or not any such reports coming. You can also contact your hosting support. Please kindly check.
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Our other users generally not reported such issues. You can use any good security plugin for protecting your site. Please kindly check.
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Hello Bernd,
Hope you are well. Thanks for writing to us. You can use the template tags in your email template from Downloads > Templates > Email Templates. Please kindly check.
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Yes, the option has been implemented to do so. Please kindly check and let me know if you have any more queries.
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Thanks for the update. I see that you told download page is still appearing in Google search results despite the changes implemented a few weeks ago.
This is normal behavior – Google doesn’t immediately remove pages from its index after we add blocking directives. Here’s what’s happening:
1. Google needs to recrawl the page to discover the blocking directives we added
2. Then it needs to process this information and update its index
3. This process can take anywhere from a few weeks to a few months depending on how frequently Google crawls your site
Some actions you can take to speed up this process:
1. Verify the changes were implemented correctly by checking that:
– The meta robots tag with “noindex” is present on the download pages
– Your robots.txt file correctly blocks the download directory (if you used this approach)
2. Submit the URL directly to Google for removal:
– Log into Google Search Console for your website
– Use the “URL Inspection” tool to check the download page
– Request removal of the URL
3. Submit an updated sitemap to Google Search Console to encourage recrawling
Please kindly check and let me know.
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Hello Antonio Bernardo,
Hope you are well. Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
You can edit download-manager/src/User/views/reg-form.php file for your requirement, please kindly check. And for making backup you can follow this doc, https://www.wpdownloadmanager.com/doc/template-files/. Please kindly check.
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Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…
Thank you again and regards
Hello Ibrahim Ahmed,
Hope you are well. And sorry for the inconveneince. You can use any good security plugin for your site. You can find many free plugin from wordpress repository, https://wordpress.org/plugins/search/security/. Please kindly check.
Thank you and kind regards
As you are using double same pro licenses, you can upgrade one of your license Business for multiple site using, please kindly check the all licenses here for WPDM, https://www.wpdownloadmanager.com/pricing/, and you can cancel auto-renew for one license. Please kindly check.
Thank you
Here, can you please let me know which package you are talking about? https://2mag.de/information/downloadmanager-testpage.html, Please kindly check.
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Can you please kindly share the related package URL? Please kindly check.
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Can you please elaborate more on your Download button issue? please kindly share the related URL. And for PDF viewer add-on, I hope it may present better preview without any issue. Please kindly also check the demo of add-on page. Please kindly check and let me know.
Thank you and kind regards
Hello Oliver Pollen,
Hope you are well. And sorry for the inconvenience. Please kindly share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
I have updated information for you that, You can update plan-id directly in the database. To do so, create a new membership plan, copy it’s PayPal plan-id, and replace the PayPal plan-id in the old membership with the new plan’s plan-id. Please kindly check.
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Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Hello Chelsea Profit,
Hope you are well. Thanks for writing us. You can use any better translation plugin. You may find it from wordpress repository , https://wordpress.org/plugins/search/translation/. Please kindly check.
Thank you
Ok, thank you. Please kindly let me know if you have any more queries.
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We generally not have any report such like this earlier and recent times. However, you can also check the datatables which table has been created that are not necessary and share with us. Please kindly check.
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Hello Kathleen,
Hope you are well. Thanks for writing to us. Doc preview depends on google services, however, for better preview and well presentation you can use our PDF Viewer add-on, https://www.wpdownloadmanager.com/download/wordpress-pdf-viewer/. Please kindly check.
Thank you and regards