Forum Replies Created
Hello Ajay Kapadia,
Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Hello Chris Matthews,
Hope you are well. And sorry for the inconvenience. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Please kindly get in touch with the server hosting support team, as they will be able to provide the most accurate guidance in this case. Normally, we do not recommend using PHP to host large files. Amazon S3 or Dropbox are more suitable for hosting large files. Please kindly check.
Thank you and kind regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…
Thank you again and regards
Hello Ceska Centra,
Hope you are well. Thanks for writing to us. Please kindly share the order id details. Please kindly check and let me know.
Thank you again
I have requested update from our team member. Please kindly check.
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I have information from our team that, If you would like, we can enable the PDF icon again for you. we have already reverted the previous changes, as you reported some font changes on your site.
However, please note that , we cannot take responsibility for any issues that may occur with your site’s fonts or other elements as a result of the code adjustment. Please kindly check.
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Please kindly download the add-on from your acccount and install as it is a normal plugin on your site. Please kindly check.
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Please kindly check this add-on, https://www.wpdownloadmanager.com/download/advanced-custom-fields for your requirements. Please kindly check and let me know.
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Is there any transaction id with WPDM that you have been charged recently. Please kindly give details on it. Please kindly check.
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Hello Nick Bode,
Hope you are well. Thanks for writing to us. Do you want to lock the download package with your information? Please kindly check.
Thank you and regards
Hello Manuel Rössler,
Hope you are well. Thanks for writing to us. For now, there maybe no option for email sending to admin as a notification while dropzone file uploaded. But you can also keep a features request here for that here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request.
Please kindly check.
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This pack may not have the archive page add-on. Please kindly check.
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No, it is a separate plugin/add-on. And download manager has also its own shortcodes, please kindly check here details, https://www.wpdownloadmanager.com/doc/short-codes/. Please kindly check.
Thank you and kind regards
I have checked that you didn’t installed the WPDM plugin yet, https://wordpress.org/plugins/download-manager/, please kindly check.
Thank you
Hello Levan Bardavelidze,
Hope you are well. And sorry for the inconvenience. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…
Thank you again and regards
I have again forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
I have checked your package URL now. The download is not happening for main download button because the remote files can’t be zipped, you have attached the google drive files. You can use alternatively directly uploading files and attaching it to package for zipped download. Please kindly check.
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I am from bangladesh. Please kindly check.
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This is not error,
[wpdm-archive category=”9″ cat_view=”extended” button_style=”default” link_template=”link-template-default-icon.php” order_by=”post_title” order=”asc” items_per_page=”10″]
It is a shortcode of another add-on of WPDM here, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/. Please kindly check.
Thank you and regards
I think you are facing trouble with download the plugin too. Please elaborate on it and please kindly share the order ID that you have purchased thus we can check further. Please kindly check.
Thank you
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…
Thank you again and regards
Hello Bryan Pierce,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
I have already forwarded it to our related team member regarding the issue. Please kindly check and let me know if you have any more queries.
Thank you and kind regards