Forum Replies Created
Hello Joseph Jeremy,
Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
We are checking the issue. I have already forwarded your export issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Your staging15.livingroomconversations.org site is broken, Can you please kindly let me know avout it? Please kindly check.
Thank you
Ow, I see. The option is available on PRO version.
Thank you
Are you Using WPDM PRO or Free version? Please kindly let me know.
Thank you
Hello Kenneth Culver,
Hope you are well. Thanks for writing to us. You can disable Validate Content MimeType option for requirement. Please kindly elaborate more if I am not getting your issue. Please kindly check.
Thank you and regards
For the bulk import process, please kindly follow this doc, https://www.wpdownloadmanager.com/doc/bulk-import/ and use the sample.csv file. Pleae kindly check.
Thank you
Sorry for the inconveneince. Am I able to check the conflict of your plugins or theme? Please kindly check and let me know.
Thank you and kind regards
You can message there with the details what issue you are facing with auto renew and order details. Please kindly check.
Thank you
It is not maybe PHP log error details, please check this article for finding the error details, https://www.hostinger.com/tutorials/how-to-check-your-website-error-log, please kindly check.
Thank you
Can you please share PHP log error info. for the message while pressing export button. Because you can see an error on browser console while pressing for export. Please kindly check.
Thank you and regards
I hope your renewal maybe cancelled soon. Please kindly let me know, if you have queries more.
Thank you and regards
I think the issue is happeing because of your builder conflict beacause you have placed shortcode on your builder block. Please kindly check.
Thank you and regards
The quick forms data setting is saving properly from my testing site. If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
For search issue #1, The search showing posts or pages instead of package because you have placed this on homepage. WordPress overwriting the search result over wpdm search function. Please kindly check shortcode on individual page.
For export issue #2 There giving server error on brower console while pressing export button. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking.
Please kindly check.
Thank you and regards
Hello Hyndburn ICT,
The issue has been fixed. Please kindly check now.
Thank you and regards
Hello Ronel Urquhart,
Hope you are well. Thanks for writing to us. The shortcode generally looks like as the demo here,
https://try.wpdownloadmanager.com/package-list-in-responsive-table/
I think it maybe conflict from your theme style/script. Please kindly check.
Thank you and regards
For #1, The search for should search packages. Please kindly share the related URL.
For #2, Can you please tell which export option, please kindly elaborate.
For #3, We are checking this issue, I have already forwarded it.
Please kindly check.
Thank you and regards
I have tested here, https://goste.net/login-test/, it is working properly as expected here. Please kindly check.
Thank you and regards
Honestly I can’t say you can run PRO version single license on your both site. But you can purchase and use new license. I hope you have understood.
Thank you and best regards
Hello Andy Goodall,
Hope you are well. You can test all features and implemenation in one site then come to live or you can also run free version. Please kindly let me know if you have any queries more.
Thank you and regards
Hello Hyndburn ICT,
Hope you are well. Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Custom fields are coming, https://cheapwpstore.com/wp-admin/post.php?post=208&action=edit, you have to give Who can Manage option from here, https://cheapwpstore.com/wp-admin/edit.php?post_type=wpdmpro&page=wpdm-acf. Please kindly check.
Thank you and regards
Automatic payment can be spamming from your site. Please kindly check in detail. For product updates newsletter, have you checked this add-on, https://www.wpdownloadmanager.com/download/wordpress-newsletters-autoresponder-plugin/. And for search are you using this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_search_result-shows-search-form/ for your requirement? Please kindly check and let me know.
Thank you and kind regards