Nayeem Riddhi

The login credentials are not working. Please kindly check.

Thank you

For custom field to the single download page and attaching file from amazon s3 in author dashboard, I have forwarded it to our related team authority. And for other issues can you please elaborate more on your those issues? Please kindly check.

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While trying to login a Login Verification code send to an email. Can you please disable this process for sometime untill checking the issue. Please kindly check.

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Hello Nex-Tech Creative,

Hope you are well. And sorry for the inconvenience. If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue.

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Please kindly give your site login URL too. Please kindly check.

Thank you

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…

Thank you again and regards

Please kindly check now, https://schulestm.ch/login/fuhrungshandbuch/.

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The [wpdm_tree] shortcode has parameter called cat_order and its accepeted parameters are ( asc, desc) for sorting categories. It should work for you. Can you please kindly share your related URL? Please kindly check.

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Hello Sitcom Software,

Hope you are well. For cancelling auto-renew please send an order note from this Page by following This. Also, please let us know which feature we can add/improve or support we can give you. Please check and let me know if you have any queries.

Thank you and kind regards

Hello Ibrahim Ahmed,

Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

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Hello Nicole,

Hope you are well. Can you please more elaborate on your issue? Please kindly share the related URL. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

No, it has no extend like this. Please kindly check and let me know if you have any more queries.

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Though we have not scope such the way you have described but you can take our customization service from here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check, you can also discuss here.

Thank you and regards

The available tags for stamping on PDF are available ,

{name} - First name
{fullname} - Full name, first and last
{username} - Username on the site, if they registered an account
{email} - User's email address
{date} - The date of the purchase
{publish_date} - Package publish date
{download_date} - The date when user downloads the pdf
{order_id} - The unique ID number for this purchase receipt
{sitename} - Your site name
{br} - for new line

You can also check here, http://www.wpdownloadmanager.com/doc/templates/template-tags/

And for two texts in separate places you can use {br}– for new line tag for placing texts in two separate place. Please kindly check.

Thank you and reagrds

Hello Anne Clifford,

Hope you are well. Thanks for writing to us. You can check this add-on, https://www.wpdownloadmanager.com/download/wordpress-pdf-stamper-plugin/. Please kindly check.

Thank you

Ok, after many days later. Now, can you please kindly let me know , are you still facing issue with [wpdm_package_list] and [wpdm_user_profile]. Please kindly check and let me know.

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Yes, please try the WPDM PRO.

Thank you

Can you deactivate > delete WPDM plugin (please do it from WP Admin > Plugins) section and again reinstall WPDM plugin? Please kindly check.

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I have back with information from our team that only 2 months of the single site license remains, which is not creditable. Please kindly check.

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I have forwarded your information to our related team authority. Please kindly check and let me know if you have any more queries.

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I can’t able to access the link,

Please kindly check my attached image.

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Hello Polofin Srl,

Hope you are well. I apologize for the inconvenience. If the site were on a live server, it would be easy to investigate the issue. However, can you please share some close screenshots so I can get a hint as to what is happening? Please kindly check.

Thank you and regards.

Can you please kindly open a ticket/topic thus we can check the issue in detail. Please kindly check and let us know.

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I have back with information from our team authority that, please kindly create a new order for the business license, and we are able to disable the Pro license, which is set for automatic renewal on Sep 6, 2025. Please kindly check.

Thank you and regards

Hello Sean Derrig,

Hope you are well. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards