Forum Replies Created
I have checked the page speed on gtmetrix, it is showing here overall speed is ok.
https://gtmetrix.com/reports/www.elkcity.com/jKyP42GF/
Please kindly check.
Thank you and regards
Hope you are well. For your issue, Please explore this doc details, https://www.wpdownloadmanager.com/doc/settings/license/ and copy again the license key from your account and put the license key on Downloads > Settings > License section. Please kindly check and let me know.
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Hello Eric Johnson,
Hope you are well. Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
The download inconsistency may occuring due to your internet speed too. Beacuse it sometime taking less time and sometime much. Please kindly check.
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Hello,
Sorry again. I have checked the code now. Can you please try with the below code in your template PHP file,
$download_url = WPDM()->package->expirableDownloadLink( $package_id, $download_limit, $expiry_second );
Please kindly check.
Thank you and regards
I think it may have a conflict between your plugins or theme. Can i disable one by one other plugins for testing if there any conflicts. I may need to switch theme to another for checking also. Please kindly check and let me know
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Here we have filter, actions and functions reference documentation , you can check the details here,
https://www.wpdownloadmanager.com/doc/filter-reference/
https://www.wpdownloadmanager.com/doc/action-reference/
https://www.wpdownloadmanager.com/doc/function-reference/
Maybe here is not available, you may need to take custom upgrade service. Please kindly check.
Thank you
How much taking time from your end, here is now internet peak hour so internet maybe little bit slow. Please kindly check.
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You can take screenshot and upload here, https://imgbb.com/ and share the URL with us. Please kindly check.
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Hello Erich Steiger,
Hope you are well. Thanks for writing to us. Are you facing issue saving data content for the shared screen section? Please elaborate on it. Please kindly check and let me know.
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Are the both files has the same file size? Please kindly check and let me know.
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Sorry for some late. You can message the option I have given on the link or you can also see it on the attached image. Please kindly check.
Thank you
The credentials are working. Can you please kindly share the related URL too? Please kindly check.
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Hello Francesco Dell’Anna,
Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
You can also use "expire_date": "April 6, 2020", option, you can see on API documentation. otherwise, you can take a custom service from here and discuss here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check.
Thank you
You can also adjust it increasing/decreasing the value thus it may work. Please kindly check.
Thank you
Please kindly again check now. I hope it may work now.
Thank you
Please kindly check. I have adjusted Download Speed from WPDM settings. Please kindly check now.
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Please kindly download and install add-on and follow the documentation thus you may implement your requirements. Please kindly check.
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If existing username contents replacing by another registered username there should a similar id or username of new registering user that it has similar so linking via this similarity thats replacing existing contents. Please kindly check.
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Please kindly try now.
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You can use shortocde outside Colibri editor for this issue. Please kindly check.
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Our team checking the issue. I have already shared the topic to our team.
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Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…
Thank you again and regards