Nayeem Riddhi

For API you can check this add-on, https://www.wpdownloadmanager.com/download/wpdm-api/. Please kindly check.

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Sorry for the inconvenience. We are checking the issue.

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Still not working. Please kindly check.

Thank you

I have checked with test_user_nayeem username from your site. It is working properly as expected. Please kindly check.

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Your credentials are not working. Please kindly check.

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It is seems to working from testing site. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

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I have again forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Hello Erich Steiger,

Hope you are well. Thanks for writing to us. You can simply disable the approval option for the signup for now. Please kindly check.

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I am meaning if it was working on this URL page, https://www.elkcity.com/colibri-18877/. Please kindly check.

Thank you

Hello CHS,

Hope you are well. Thanks for writing to us. Please kindly check this article for your requirement, https://www.wpdownloadmanager.com/how-to-increase-the-maximum-file-upload-size-in-wordpress-download-manager. please kindly check.

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Hello Bon Teh,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

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Does it working here? Please kindly check and let me know

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Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…

Thank you again and regards

I have information from our team member that, Please kindly add this code in additional CSS section, this should solve the issue

.w3eden .modal-footer {
display: block !important;
}

Please kindly check.

Thank you

Our team checked that the issue is coming from the child theme. Please kindly check.

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How does it getting the username that is being overwritten, are they same id? Please kindly check and let me know.

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You can edit my created page and page name. You can use that page too. Please kindly check.

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Hello Paul Phillips,

Hope you are well. You can try generating download URL from wordpress menu and use it in PHP snippet like the below,

<?php 
$download_url = 'https://wpdmpro.w3eden.com/download/wpdm-test-38?wpdmdl=14166&_wpdmkey=6816e02386871'; ?> <a href="<?php echo htmlspecialchars($download_url); ?>">Download File</a> 
?>

Please kindly check and let me know.

Thank you and regards

I hope you should be responsded in time when authority get the request. Please kindly have patience.

tahnk you

I think as username is unique it shouldn’t overwrite the names. But names can be same but username not. Please kindly check.

Thank you

I have tested here, https://www.elkcity.com/wpdm-test/, the loading speed seems to working as expected. Please kindly check.

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Please kindly share the login URL of your site. Please kindly check.

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You can try checking the all scopes, thus the issue may get resolves. Please kindly check.

Thank you

You can change the email too for the username related to conflict. Please kindly check.

Thank you

if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards