Nayeem Riddhi

Hello Nrupesh Soni,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Hello Abdiel Chase,

Hope you are well. For cancelling auto-renew please send an order note from this Page by following This. Also, please let us know which feature we can add/improve or support we can give you. Please check and let me know if you have any queries.

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Does this issue happening from the same package you have shared? Please kindly check and let me know.

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Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.

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Here Reciprocal Tariff List: 10.04.2025 package doesn’t set Download Instantly option from Email Lock settings, but set for previous package. Please kindly check.

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I didn’t found any text on WPDM PRO Plugin or WPDM Archive add-on related to relevanssi, it can come from another plugin too. Please kindly check.

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Can you please kindly share the related URL for checking the issue further? Please kindly check.

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Hello Mr Uppal,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Hello,

Can you please let me know which version of WPDM PRO you are using and which other add-ons of WPDM you are using? Please kindly check and let me know.

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Hello Johnny,

Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

If you purchase and activated PDF viewer Add-on, To show a single pdf preview use template tag [doc_preview] in your page template. Please kindly check and let me know if you have any more queries.

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If possible now, Can you please kindly share those URls. If possible also give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Hello David Fletcher,

Hope you are well. You can use our PDF viewer add-on for displaying your PDFs. Please kindly check here the details, https://www.wpdownloadmanager.com/download/wordpress-pdf-viewer/. Please kindly check.

Thank you and kind regards

Hello David Fletcher,

Hope you are well. If you are using free version of download manager, you can edit file and change the Page Template from Package Settings and for shortcode usage you can use link template like here [wpdm_package id="package-id-here" template="template-id"], for more details you can check the doc here, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_package-single-package-embed-short-code/. Please kindly check.

Thank you and kind regards

If you are facing issue with google doc preview, you can use our PDF viewer add-on, https://www.wpdownloadmanager.com/download/wordpress-pdf-viewer/. Please kindly check and let me know.

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Glad to hear this. Please kindly let me know if you have any more queries.

Thank you and kind regards

Hello Oleksander Mirniy,

Hope you are well. Generally we don’t provide details code solution in support forum, but we have customization implemention team that you can take order for your requirements here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/,

and any code function ,hook reference you can check the below docs for your requirements,

https://www.wpdownloadmanager.com/doc/filter-reference/

https://www.wpdownloadmanager.com/doc/function-reference/

https://www.wpdownloadmanager.com/doc/action-reference/

Please kindly check and let me know.

Thank you and kind regards

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…

Thank you again and regards

Please kindly check and let me know if you have any queries more.

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Can you please kindly check the network tab too for the page browser, you can also check network response also the payload as I image attached,

https://postimg.cc/R6sbJRGN

Please kindly check and let me know.

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I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. If you permit me I can also check this process. Please kindly check and let me know

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For Test Link issue that not coming for lock option, you may copied the direct download link for that package, now for solving this issue you can create a new link template and apply that template with this shortcode, [wpdm_package id="package-id-here" template="template-id"], thus your require may be fulfill. Please kindly check.

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I have information from our team authority that, the issue has been Fixed. Can you please kindly check again

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Sorry for that inconvenience. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards