Nayeem Riddhi

Hello Sojah Enta10ments,

Hope you are well. And sorry for the inconvenience. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Please kindly check and let me know.

Thank you and kind regards

If you are not giving access from Package Setting > Allow Access option you should see the warning message You are not allowed to download and for not watching the Download button maybe it is your page template issue, please change page template to another I hope you should see the Download Option. Please kindly check.

Thank you

I have checked from this file, it seems to working properly as expected, I have tried giving access to administator and changing page template. https://sandtosalt.com/download/rudderles-sailing-posters/, please kindly check.

Thank you and regards

Please kindly check the option settings from Downloads > Edit your package > Package Settings > Lock Options > Enable Password Lock also the settings from Downloads > Settings > General > Access Settings > When user is not allowed to download > Hide Everything option. Please kindly check and let me know.

Thank you and regards

Hello Anne Clifford,

Hope you are well. Thanks for wrting to us. You can check the settings from Downloads > Settings > PDF Stamper > Font & Text Styles > Select Font option. Please kindly check and let me know.

Thank you and kind regards

Hello Anna Nguyen,

Hope you are well. And sorry for the inconvenience. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

You can try <a href="[download_url]" data-package='[ID]' class="wpdm-download-link wpdm-download-locked btn btn-primary"> Download </a> this instead of [download_link] on your page/link template. Please kindly check.

Thank you

This is also not working. Can you please kindly check?

Thank you

Hello GuidoM,

Hope you are well. Are you trying to disallow WPDM crawling by the Search Engine? Please kindly check and let me know

Thank you and regards

Your shared credentials are not working. Please kindly check.

Thank you

Can you please kindly elaborate on your requirements. I shall try to help you.

Thank you and regards

Hello gemma newman,

Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

The wpdmapc_orderby function is resided on wpdm-archive-page/src/init.php file. If you can’t modify or edit the function you can give the requirements then I may can try. Please kindly check.

Thank you

Glad to hear this. Do you want additional order option here? Please kindly check and let me know.

Thank you and regards

Please kindly explore the doc. For giving new page template you can check this doc, https://www.wpdownloadmanager.com/doc/add-new-package/package-settings/, and for assigning lock options to packages you can check this doc, https://www.wpdownloadmanager.com/doc/add-new-package/lock-options/, please kindly check.

Thank you

You can customize the package page template and remove the download button. Please kindly visit Downloads > Templates > Page Templates. please kindly check.

Thank you

Hello Carol Kirkpatrick,

Hope you are well. Can you please elaborate more on your issue? Where do you want to keep preview/view option? Please kindly check.

Thank you

Please do all column with sample.csv file. Please kindly check and let me know if you have more queries.

Thank you and regards

Please explorewpdm-archive-page/src/Templates/Compact/views this directory header.php file, you can delete sections what you want and keep backup the changes on your active theme by following the above instructions. Please kindly check.

Thank you and regards

Ok, it maybe not easy for creating files from admin panel, you can do it from cpanel or hosting panel easily.

If you want to customize a view in your own way, you need to edit template files inside /plugins/wpdm-archive-page/src/Templates/****/views/ dir. Please follow the following steps to edit a template file so that the new update doesn’t erase your changes:

Create a dir path download-manager/wpdm-archive-page/**** inside your active theme directory if it is already not there. Here replace **** with simple or flat or filter or compact, depending on the template dir name, from where you are moving the template file.
For example, if you are editing template file from /wpdm-archive-page/src/Templates/Filter/views, you need to place it in {active-theme-dir}/download-manager/wpdm-archive-page/filter/
Copy all the files you need to modify
Update template file(s) in {active-theme-dir}/download-manager/wpdm-archive-page/**** dir as per your need. Please kindly check and let me know.

Thank you and regards

Ok, for more clearer do you want one filter only Order By filter and here only filter by Publish Date and Last Updated ? Please kindly check and let me know.

Thank you and regards

I have succefully logged in. Can you please share the page URL where you are using the shortcode? Please kindly check.

Thank you

You can share here checking the private reply option, thus it will not open for public.

Thank you

If you are updating exciting packages, please use column ID with your exiting packages. And please kindly use or edit this CSV for working properly, https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv, please kindly check.

Thank you

It is not a old issue that I have meet earlier. It is a new issue. Please giev access to the page that I can check the issue for you. Please kindly check.

Thank you