Nayeem Riddhi

For TinyMCE add-on, You may check from Gutenberg block editor from the classic block as I image attached,

please check

thanks

• This reply was modified 4 years, 11 months ago by Nayeem Riddhi.

Please, give your temporary wp-admin login details in a private reply for checking the issue

Thanks

Can you please share your related URL or you can also share your used shortcode and its page URL

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Can you please use a better cache plugin, it may be a cache issue too, this article may help you, https://www.wpdownloadmanager.com/best-wordpress-caching-plugins-for-better-performance/

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Can you please check this addon, https://www.wpdownloadmanager.com/download/wpdm-form-lock/ and for the form you may check this plugin, https://wordpress.org/plugins/liveforms/, please check

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Can you please check this option from wp-admin > Tools > Export as I image attached,

You may export the plans post meta

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Hello,

Have you checked this add-on, https://www.wpdownloadmanager.com/download/advanced-access-control/, this add-on will allow you user-specific access to your files and document downloads, please check and let me know

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Are you trying to export subscribers for the membership add-on? please let me know

Can you please elaborate more on your #1 problem, are you trying to have two different types of files in one package?

and for #2, you may use categories parameter for this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/

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Does it occur in frontend too, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue

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Please simply click the Save Settings again for the license key option from Downloads > Settings > License, which will regenerate the access token. Finally, go to the plugins page and the update will work fine this time

and for add-on for now,

1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version

thanks, I hope you have understood

I can’t getting you, can you please check this shortcodes doc, https://www.wpdownloadmanager.com/doc/short-codes/, please, I hope these shortcodes may help you overall

thanks and please let me know

For add-on for now,

1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version

thanks, I hope you have understood

I have checked that, you are using custom archive pages link-template on your category page, please use this template tag [categories] on your link-template this should render the categories for related packages, for more template tag you can visit this doc templates, https://www.wpdownloadmanager.com/doc/templates/template-tags/

thanks

Can you please share your issue related URL please, I shall check it

thank you

Are you talking about this frontend feature, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_frontend-front-end-uploader-ui/, please let me know

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Which shortcode you are using, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue

Thanks

Can you please check the both settings from Download > Basic as I image attached,

the unmask download link is preferrable and Activate flat download url is on beta testing

please check

thanks

Hi,

please just removed this message from the Downloads > Settings > Basic

Download Limit Message:
<i class=”fa fa-exclamation-triangle”></i> Download Limit Exceeded!

I hope this will work fine then

thanks

Can you please extend the role, I can’t able to access the editing page for the adjustments watching…

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can you please look over this article too, https://wordpress.org/support/article/moving-wordpress/, I hope it may help you. and you should use a good FTP tool for your transferring your site

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Please, give your temporary wp-admin login details in a private reply for checking the issue

Thanks

I have informed our developer about the exclude categories issue and by default author_name field is not available, so it maybe in the feature request issue or we shall adjust it in the next update for the requirement. I hope you have all understood

thanks

I think on your staging site, it may be conflicting somewhere, can you please enable/disable other plugins for checking, you may also switch theme to another for checking, please let me know then

thanks