Nayeem Riddhi

No, you have to just put the shortcode in page/post, from that page any user can upload the file according to their user role, thus the files or according to their category folder[wpdm_tree] shortcode will work, please check

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Hi,

I have tested customizing the link-template from your active theme, also tested here, https://ftc.0a.at/link-template/, here, the heading HTML, This custom HTML, you can customize as your own requirements, link-templates overriding is working fine here, please check

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Hi,

It’s maybe a server issue, please see the dev console, I hope you may get help from sever administrator too

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you are using a very old version of the plugin, please update your copy to the latest one

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yes, you can also use it for other purposes too for the packages

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Hi,

Please mail support@wpdownloadmanager.com with your Order Id details. I hope you should get the help

Thanks

please reset this option as I image attached,

it will reset your download count for the related packages

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The page you have shared https://www.portkeys.com/download-category/user-manual/ is giving a 404 error, please share your working URL too related to the issue

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please check now, https://easy-lift.com/marketing/, I have checked the categories marketing for a specific package, the package is showing under the category now

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After exporting the data values you shall also find the username in the CSV file as well

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Have you restricted the allow access option from the packages for the users, please let me know

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please share your related package URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks