Nayeem Riddhi

Hello @thehaiccna

The issue you are claiming is working fine from my side. I think there maybe some conflict with your Mythemeshop theme scripts. It is better to contact your Mythemeshop support regarding this issue. I hope you should get the help

thanks again

Hi @rossiello

Hope you are well. can you please check this add-on, https://www.wpdownloadmanager.com/download/file-hosting-sharing-add-on/, you are allowed with this for your website users to host files from the front-end, get share packages to certain role easily. please check the add-on and its demos

thanks

Hello @pierreg

I have updated it to our developer. soon you shall get an update about this

thanks

Hi @hunterbevan,

Most of your downloads are coming from unknown IP and Guest users, you can protect your downloads by keeping the allow access role for certain packages, you may also can Block certain IPS, Emails from Downloads > Settings > Basic > Verification Settings. I hope those may help you

thanks

Hello @thehaiccna

Sorry for the inconvenience. Can you please provide the screenshot of the console log while searching the product, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue

Thanks

Hello @nicotra

Hope you are well. Have you installed this add-on (Premium Packages – Sell Digital Products Securely), https://wordpress.org/plugins/wpdm-premium-packages on your side? , please let me know

thanks

Hello @tweber

Sorry for your inconvenience. Can you please share your related package URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue

Thanks

Hello @sgtuttle,

Hope you are well. Can you please share your related package/page URL? if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Hello @cpatt2015

Hope you are well. Have you purchased this pack, https://www.wpdownloadmanager.com/download/full-access-pack/? please let us know, we shall try to help you. you may also include your order ID details here in a private reply

thanks

• This reply was modified 5 years ago by Nayeem Riddhi.

Hi

Glad to hear that, your problem has been resolved. you may also check this shortcode too, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/ for the template template=" template ID " parameter.

thanks again

Hi,

For Invalid File Type updating ( 3.1.17 or 5.3.7 ),

Here is the reason and solution:

From WPDM Free 3.1.20 and WPDM Pro 5.3.7, we have changed the file type validation process during file upload and download. Now, you have to white file types to allow them to upload or download. You will find the option at Admin Menu ► Downloads ► Settings ► Basic Settings Tab ► Upload Settings section.

Please add file types ( texts, multiple texts separated by a comma ) as shown on the marked image. And then save settings. The shall resolve the issue.

or, Just Keep it Empty for WordPress default use as I image attached

thus it may resolve the issue

thanks

Hi @sophist,

Sorry for the inconvenience. Hide Everything option and Advanced Access Control add-on is working fine from my side. And for the shortcode, instead of [wpdm_category], can you please use this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/, you can use login=1 parameter in your shortcode parameter. I hope it may help you. and please let me know, everthing is working fine from your side or not

thanks

Okay, Glad to hear that, your problem has been resolved

thanks

Hi @sophist

Hope you are well. If you are trying to show packages on a single page but every user should only see his package. Have you checked this option from Downloads > Settings > Basic> Access Settings as I image attached,

I hope this option may help you. please let me know if there any more queries you have

thanks

Hello @legiotek

Are you facing the problem with Error 404 with Invalid download Link still now with your packages, please elaborate on your issue. and if possible, please share your related package URL and give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Hi @sophist

Category access for roles and packages follow these steps as I describe below,

before giving access to a certain category for a particular role you have to set from the edit category option,

then you have to make empty for Allow Access option or giving a particular role on it like as I image attached or as usual for select member option too,

because Package Access = Package Access + All Category Access = All Visitors + Subscribers = All Visitors

and Package Access = Package Access empty + Category Access(Subscribers) = Subscribers

or Package Access = Package Access(subscriber) + Category Access(Subscribers) = Subscribers

Thanks

Hello @klemens,

Can you please share the related URL? if it is a column issue after activation download manager, can you please check adjusting Download > Settings > User Interface style/scripts settings. please check and let me know

thanks

Hi @levthn

The update is coming very soon

thanks for your appreciation

Hi

For now, Google-captcha will show beneath the default form, but for making placement bottom of the form with ACF add-on fields there may require customization, and ACF fields are translatable, please check your translation plugin. and for the customization, you may please knock here for that, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade

thanks

Hi @ikram_dirujii,

I think for the post that the shortcode is not rendering is causing for memory limit issue, can you please check your memory limit adjustment. you may also check this doc for this, https://www.wpdownloadmanager.com/how-to-increase-the-maximum-file-upload-size-in-wordpress-download-manager/

thanks

Hello @magnusbylund

I have checked that this page, https://styjl.com/downloads/ has one package added. Can you please elaborate on your issue column 0 and 1. Are you trying the WPDM elementor add-on? and please let me know which elements you are using.

thanks

Glad to hear this your problem has been resolved. If you get some moments and if you like our plugin as well as support, can you please give us a 5* here. It will inspire us a lot.

Thanks.

Hello,

For the registration form captcha, you may check the settings from Downloads > Settings > Basic > reCAPTCHA Lock Settings, you may check the option, Enable sign up form CAPTCHA validation there. I hope those may help you with enabling captcha.

thanks

Hello @thecydia6,

Hoping you are doing well. The feature you are asking it is required some customization. For the customization, please knock here with your requirements, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade

thanks

Hello @Fabrizio_Saturno

Hope you are doing well. it is possible to translate the fields of the ACF contact form from Italian to English. And I think are you talking about Captcha for the registration form, please let me know about it

thanks