Nayeem Riddhi

please mail support@wpdownloadmanager.com with your Order Id details. I hope you should get the help

Thanks

I have checked that, it is working fine from my side,

please check

thanks

It is working on your side too, https://wp-test.durham.gov.uk/dscp/download/wpdm-test/

thanks

You are welcome

thanks

please check my attached video, https://share.getcloudapp.com/8LubvOz9

it is working fine from my side

thanks

Yes, please just remove or make empty Package Settings > Package Size for the related packages and try to make an update again. it will re-calculate the total size again

thanks

You may keep empty the package size from package settings and try to make update again

thanks

For your license key, you may check this doc, https://www.wpdownloadmanager.com/doc/settings/license/

thanks

Can you pleaser just Keep it Empty for WordPress default use as I image attached

thus it may resolve the issue

thanks

I think you are trying to upload the file from the media library, For getting package size, you may upload the file manually, media library files don’t render package size generally

thanks

Glad to hear this, your problem has been resolved

thanks

The updated version is available now, please check

thanks

Hi,

For Invalid File Type updating ( 3.1.17 or 5.3.7 ), you may face the following 2 issues:

• Upload is not working
• Showing “Invalid File Type” error when trying to download

Here is the reason and solution:

From WPDM Free 3.1.20 and WPDM Pro 5.3.7, we have changed the file type validation process during file upload and download. Now, you have to white file types to allow them to upload or download. You will find the option at Admin Menu ► Downloads ► Settings ► Basic Settings Tab ► Upload Settings section.

Please add file types ( texts, multiple texts separated by a comma ) as shown on the marked image. And then save settings. The shall resolve the issue.

or, Just Keep it Empty for WordPress default use as I image attached

thus it may resolve the issue

thanks

I have informed from our developer, it will be from the next update

thanks

I want to let you inform that, by default wpforms will only show the latest five forms

thanks

They should in the forms dropdown menu, please check your published forms in drafts or not

thanks

No, I didn’t have manually added the size, the package size is properly showing from my side

thanks

I think you may use the shortcode directly now, no hasslement for the next upgrdation

thanks

Are you using this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/ here, you may also use https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/ and this shortcode https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/ here for your categories-packages too

thanks

Can you please elaborate more on your attached image, https://ibb.co/Q9jq5Gx

thanks

Glad to hear this your problem has been resolved

thanks

Please simply click the Save Settings again for the license key option from Downloads > Settings > License, which will regenerate the access token. Finally, go to the plugins page and the update will work fine this time

and for add-on for now,

1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version

thanks, I hope you have understood

Hi,

We do not have any addon yet from Aweber. You can check available email addons here

https://www.wpdownloadmanager.com/downloads/email-add-ons/

But we provide a custom upgrade service. Let us know if you are interested in building a custom solution.

Thanks.

You can make the registration field from Downloads > Settings > Quick Forms and show it checking the option, Show in User Registration Form thereby

thanks

please check now, it is working fine now, I have adjusted from Upload Settings > Allowed file types to upload with zip

thanks