Nayeem Riddhi

Hello @juanangelmoliterni

Hope you are well. can you please elaborate on the feature you are requesting on download when it is done directly? I hope I can help with this.

Thank you and regards

Hello @promultis

Hope you are well. and the issue you have claimed has been found. soon you shall be updated about this

Thanks for your appreciation

Hi Marco,

I have checked that some packages are not properly transferred through your new domain. For transferring packages you may use a good FTP tool or you may use the WordPress export/import feature. For transferring files into a new site, you can also follow this doc too, https://wordpress.org/support/article/moving-wordpress

Thank you

Hello @trikdis

Can you please open a separate ticket for your issue, please, I shall try to look over the issue

Thank you

Hello @nautilusadv

Hope you are well. I have checked that, downloads are working fine from my side. Can you please elaborate more on the issue, please? I have attached a video for that,

Thank you

Hi @kinziegreen

Category access for roles and packages follow these steps as I describe below,

before giving access to a certain category for a particular role you have to set from the edit category option,

then you have to make empty for Allow Access option or giving a particular role on it like as I image attached or as usual for select member option too,

because Package Access = Package Access + All Category Access = All Visitors + Subscribers = All Visitors

and Package Access = Package Access empty + Category Access(Subscribers) = Subscribers

or Package Access = Package Access(subscriber) + Category Access(Subscribers) = Subscribers

Thank you and please let me know if you have other queries

Hello @msamavi

I have checked that from my role other options are missing as I image attached, can you please extend the role fully for checking in detail

Thank You

Hello @ikram_dirujii

Sorry for your little inconvenience. We have a queue for the updates. If you have already submitted for an update I hope the update is coming very soon within the next update

thanks for your appreciation

Hi @pierreg

please update your Gutenberg Attire Blocks add-on to the latest version. I hope it may resolve your issue

Thank you

Hi @jasonbarrett

Sorry, I think you are not getting me properly. For investigating errors in the console log, you may check this article, https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/. And I think it may have a conflict with plugins or the theme. please check properly. I hope it may help resolve the problem

Thank You

Hello @vavw

Really sorry for your inconvenience. I hope it as soon as possible. and maybe within next week. please have some patience

Thank you

Hi @msamavi

Hope you are well. Amazon s3 working as admin role, I hope it should work with other admin roles too. There is no such conflict with multiple admin roles. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Hello @msamavi

Hope you are well. Can you please give your temporary wp-admin login details in a private reply for checking the issue?

Thanks

Hello @vavw

Sorry for your little inconvenience. We have a queue for the updates. But I hope it will be very soon.

thanks for your appreciation

Hello @guardian88

Sorry for the inconvenience. Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Hello @kinziegreen

Hope you are well. I have checked that Allow Access For certain roles is working fine here, https://cwanest.com/cm-download-view/wpdm-test/, Can you please elaborate more on this? Hearing back from you

Thank you

Hi @yumaworks,

Hope you are well. You may share the screenshots via file sharing hosted site and the public URL from there or there also many free tools available for screenshots sharing

Regards

Hi @jasonbarrett,

Hope you are well. In our test environment, WPDM Google Fonts from Setting > User Interface is working fine.
There can be a conflict with another plugin, can you please enable/disable other plugins for checking, you may also switch the theme to another for checking, please let me know then.
If still, the problem exists then you may also check the console log, what errors coming from the browser console log.

Thank you

Hi @gmop-unite-com

Glad to hear this your problem has been resolved. please let me know if you have further queries

Thank you

Hello, @yumaworks

Has the problem been resolved on your side? please let me know. And from WPDM Free 3.1.20 and WPDM Pro 5.3.7, we have changed the file type validation process during file upload and download. Now, you have to white file types to allow them to upload or download. You will find the option at Admin Menu ► Downloads ► Settings ► Basic Settings Tab ► Upload Settings section. Hearing back from you

Thank you

Hello

Hope you are well. you can share the private reply here as I image attached,

please check the image, I hope this will help you

Thank you

Hi,

For user ID, It will not work there as the user is not logged in yet, Can you please check this filter too https://www.wpdownloadmanager.com/doc/filter-reference/wpdm_email_params_email_template_id-introduce-new-template-tag-for-the-email-template/, if it helps you. please let me know if you have any further query

Thank you

Hi @levthn

We have a queue for the updates. But I hope it will be very soon. However, for the Loco translate issue, I am going to look over this for the ACF.

thanks for your appreciation

Hello @juanangelmoliterni

Sorry for the inconvenience. please, give your temporary wp-admin login details in a private reply for checking the issue

Thanks

Okay @Sean_Adorno, Glad to hear this your problem has been resolved

Thank you