Page 402 – WordPress Download Manager

Jun 10, 2021 at 11:16 am in reply to: Error 404 with “Invalid download Link” #155063

Nayeem Riddhi

Moderator

Okay, Glad to hear that, your problem has been resolved

thanks

Jun 10, 2021 at 11:14 am in reply to: Advanced Access Control – Show Downloads for a single user #155062

Nayeem Riddhi

Moderator

Hi @sophist

Hope you are well. If you are trying to show packages on a single page but every user should only see his package. Have you checked this option from Downloads > Settings > Basic> Access Settings as I image attached,

I hope this option may help you. please let me know if there any more queries you have

thanks

Jun 10, 2021 at 9:30 am in reply to: Error 404 with “Invalid download Link” #155057

Nayeem Riddhi

Moderator

Hello @legiotek

Are you facing the problem with Error 404 with Invalid download Link still now with your packages, please elaborate on your issue. and if possible, please share your related package URL and give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Jun 9, 2021 at 1:40 pm in reply to: Advanced Access Control – Show Downloads for a single user #155039

Nayeem Riddhi

Moderator

Hi @sophist

Category access for roles and packages follow these steps as I describe below,

before giving access to a certain category for a particular role you have to set from the edit category option,

then you have to make empty for Allow Access option or giving a particular role on it like as I image attached or as usual for select member option too,

because Package Access = Package Access + All Category Access = All Visitors + Subscribers = All Visitors

and Package Access = Package Access empty + Category Access(Subscribers) = Subscribers

or Package Access = Package Access(subscriber) + Category Access(Subscribers) = Subscribers

Thanks

Jun 9, 2021 at 10:10 am in reply to: Theme #155030

Nayeem Riddhi

Moderator

Hello @klemens,

Can you please share the related URL? if it is a column issue after activation download manager, can you please check adjusting Download > Settings > User Interface style/scripts settings. please check and let me know

thanks

Jun 9, 2021 at 9:41 am in reply to: Problem with Advanced Custom Fields – WPDM #155029

Nayeem Riddhi

Moderator

Hi @levthn

The update is coming very soon

thanks for your appreciation

Jun 9, 2021 at 9:14 am in reply to: Problem with Advanced Custom Fields – WPDM #155027

Nayeem Riddhi

Moderator

Hi

For now, Google-captcha will show beneath the default form, but for making placement bottom of the form with ACF add-on fields there may require customization, and ACF fields are translatable, please check your translation plugin. and for the customization, you may please knock here for that, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade

thanks

Jun 8, 2021 at 4:30 pm in reply to: Sir Nayeem there is a problem in wpdm_all_packages #155009

Nayeem Riddhi

Moderator

Hi @ikram_dirujii,

I think for the post that the shortcode is not rendering is causing for memory limit issue, can you please check your memory limit adjustment. you may also check this doc for this, https://www.wpdownloadmanager.com/how-to-increase-the-maximum-file-upload-size-in-wordpress-download-manager/

thanks

Jun 8, 2021 at 4:20 pm in reply to: Import issue #155008

Nayeem Riddhi

Moderator

Hello @magnusbylund

I have checked that this page, https://styjl.com/downloads/ has one package added. Can you please elaborate on your issue column 0 and 1. Are you trying the WPDM elementor add-on? and please let me know which elements you are using.

thanks

Jun 8, 2021 at 3:33 pm in reply to: Template not changing #155007

Nayeem Riddhi

Moderator

Glad to hear this your problem has been resolved. If you get some moments and if you like our plugin as well as support, can you please give us a 5* here. It will inspire us a lot.

Thanks.

Jun 8, 2021 at 1:55 pm in reply to: Problem with Advanced Custom Fields – WPDM #155002

Nayeem Riddhi

Moderator

Hello,

For the registration form captcha, you may check the settings from Downloads > Settings > Basic > reCAPTCHA Lock Settings, you may check the option, Enable sign up form CAPTCHA validation there. I hope those may help you with enabling captcha.

thanks

Jun 8, 2021 at 12:02 pm in reply to: Category in Package Base URL #154993

Nayeem Riddhi

Moderator

Hello @thecydia6,

Hoping you are doing well. The feature you are asking it is required some customization. For the customization, please knock here with your requirements, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade

thanks

Jun 8, 2021 at 11:55 am in reply to: Problem with Advanced Custom Fields – WPDM #154992

Nayeem Riddhi

Moderator

Hello @Fabrizio_Saturno

Hope you are doing well. it is possible to translate the fields of the ACF contact form from Italian to English. And I think are you talking about Captcha for the registration form, please let me know about it

thanks

Jun 8, 2021 at 11:35 am in reply to: Thumbnails Not Showing Up #154990

Nayeem Riddhi

Moderator

Hi @sadorno

I have checked that you are using the WPDM free version, can you please tell us have you modified the link-template-default.php file from the plugin directory, please let us know

thanks

Jun 8, 2021 at 10:00 am in reply to: Template not changing #154987

Nayeem Riddhi

Moderator

Hello @evince

Sorry for your inconvenience. I have seen that you are using this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/, as per the documentation, the shortcode doesn’t have a parameter called template. for customizing [wpdm_all_packages] shortcode you may customize this file here download-manager/tpls/wpdm-all-downloads.php file. For making backup the file you may check this doc, https://www.wpdownloadmanager.com/doc/template-files/. otherwise, you may use this shortcode feature too,
https://demo.wpdownloadmanager.com/wpdmpro/gutenberg-table-builder/,it will give you a better appearance. for getting this you may use this Gutenberg block add-on, https://www.wpdownloadmanager.com/download/gutenberg-blocks/

thanks

Jun 8, 2021 at 9:27 am in reply to: Theme #154985

Nayeem Riddhi

Moderator

Hello @klemens,

Some part of your language is non-english and the provided screenshots too, I can’t getting the whole of it. Can you please provide description in english too and elaborate your issue on it

thanks for your appreciation

Jun 8, 2021 at 5:48 am in reply to: Import issue #154976

Nayeem Riddhi

Moderator

Hello @magnusbylund

Are you using the bulk import feature for importing packages following this doc, https://www.wpdownloadmanager.com/doc/bulk-import/, please elaborate on your issue. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Jun 8, 2021 at 5:37 am in reply to: Category in Package Base URL #154975

Nayeem Riddhi

Moderator

Hi @thecydia6,

Hope you are doing well. if you have already purchased the WPDM PRO plugin. Have you checked this option as I image attached,

please check and let me know

thanks

Jun 8, 2021 at 5:08 am in reply to: Template not changing #154973

Nayeem Riddhi

Moderator

Hi @evince,

Sorry for the inconvenience. Can you please share the related page URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Jun 8, 2021 at 5:05 am in reply to: Redirection to package page after login #154972

Nayeem Riddhi

Moderator

Hi @sanedesign,

Glad to hear this your problem has been resolved. if you are talking about [wpdm_login_form] this shortcode and as per this documentation https://www.wpdownloadmanager.com/doc/short-codes/wpdm_login_form-user-login-form-short-code/, you can use the redirect parameter in your shortcode. However, please let me know if you have other queries

thanks

Jun 7, 2021 at 3:14 pm in reply to: Sir Nayeem there is a problem in wpdm_all_packages #154957

Nayeem Riddhi

Moderator

Hello @ikram_dirujii,

I think for the post that the shortcode is not rendering is causing for memory limit issue. And can you please use the Gutenberg Blocks Editor, https://www.wpdownloadmanager.com/download/gutenberg-blocks/, you shall get a similar appearance here like here, https://demo.wpdownloadmanager.com/wpdmpro/gutenberg-table-builder/, I hope those may help you

thanks again

Jun 7, 2021 at 1:18 pm in reply to: Problem with Advanced Custom Fields – WPDM #154950

Nayeem Riddhi

Moderator

Hi @levthn,

Some adjustments were missing within the recent update. So that, there was causing the errors. we have found the issues. the update is coming very soon

thanks for your appreciation

Jun 7, 2021 at 11:13 am in reply to: Form lock button and deleting downloads #154946

Nayeem Riddhi

Moderator

Hi,

Sorry for the inconvenience. we are checking in WordPress latest version. But here is working fine from our side, please check here, https://wpdmpro.w3eden.com/download/wpdm-form-lock-test/. I think some misconfiguration or conflict somewhere on your side. can you please check again. or you can check our live forms too, https://wordpress.org/plugins/liveforms/

thanks

Jun 7, 2021 at 10:26 am in reply to: Problem with Advanced Custom Fields – WPDM #154942

Nayeem Riddhi

Moderator

Hi @levthn,

Sorry for your inconvenience. we have found the issue. The update is coming very soon

thanks for your appreciation

Jun 7, 2021 at 9:10 am in reply to: Disable recurring payment for WP Membership Plan & Lifetime plan not working #154935

Nayeem Riddhi

Moderator

Hi @arunveeranki

We shall try as soon as possible