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Nayeem Riddhi

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Viewing 25 posts - 9,501 through 9,525 (of 19,567 total)
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Aug 9, 2021 at 10:53 am in reply to: Trouble with Allow Access by Document #159383

Nayeem Riddhi
Moderator

Hi @kinziegreen,

Hope you are well. you can uncheck the categories access role and only keep the package access role. I hope it will resolve your issue. please let me know if you have other queries

Thank you and regards

Aug 9, 2021 at 10:11 am in reply to: No Longer Able to Login my Website unless I disable Download Manager plugin #159376

Nayeem Riddhi
Moderator

Hello @lisaac,

please share the username and login URL too

Thank you and regards

Aug 9, 2021 at 9:46 am in reply to: Advanced Access Control – How to only display files assigned to a specific user #159374

Nayeem Riddhi
Moderator

Hello @swanzack,

Can you please open a separate ticket for your issue, please. we shall check it in details

thank you and regards

Aug 9, 2021 at 9:38 am in reply to: Not working with “Two-Factor Authentication” featured for admin account #159372

Nayeem Riddhi
Moderator

Hi @thehaiccna,

If you are using the WPDM login feature, two-factor authentication may not be working properly. But from native WordPress login, I hope it will work fine then.

Thank you and regards

Aug 9, 2021 at 8:53 am in reply to: Problem with Advanced Custom Fields – WPDM #159368

Nayeem Riddhi
Moderator

Hello @levthn,

Can you please elaborate more on your issue? you can share screenshots or screenvideo too. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Aug 9, 2021 at 7:49 am in reply to: Alphabetical Ordering Stopped Working and Some Files Won’t Edit Properly #159364

Nayeem Riddhi
Moderator

Hello @puhl,

Hope you are well. please adjust the shortcode with this parameter orderby, it is working fine here,

https://dev.haaweb.net/wpdm-test/

you shall also be able to find the doc and proper parameters from here,

[wpdm_category] – Query All Downloads From One or More Categories

And I have checked your video, it is working fine from my side. can you please check it again

Thanks you and regards

Aug 9, 2021 at 6:59 am in reply to: cant enable editor role to see subscriber database #159360

Nayeem Riddhi
Moderator

Hello @wjboyz,

Hope you are well. please add the code snippet in your wp-config.php file

define('WPDM_MENU_ACCESS_CAP','edit_posts');

I hope it will work fine then

Thank you and regards

Aug 9, 2021 at 6:35 am in reply to: A question about custom taxonomies for packages #159359

Nayeem Riddhi
Moderator

Hi @thehawkman,

Hope you are well. Can you please give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Aug 9, 2021 at 6:17 am in reply to: reCAPTCHA not working on Cart page (Login/Register form) #159358

Nayeem Riddhi
Moderator

Hello @thehaiccna,

I have been informed from our team that, We shall not be adding a captcha for now, as the robot will not come there to pay. so you may continue checkout after register and again proceed to checkout. I hope you may understand. please let me know, if you have other queries

Thank you and regards

Aug 8, 2021 at 2:32 pm in reply to: Download Category Pages not displaying after update #159335

Nayeem Riddhi
Moderator

Hello @tgerardot,

Sorry for the inconvenience. Can you please share the related URL for checking the issue in detail? and also, please reactivate your login credentials the checking the issue

Thank you and regards

Aug 8, 2021 at 2:07 pm in reply to: Your email address is blocked! – how to remove validation code? #159333

Nayeem Riddhi
Moderator

Hello @inquinamento,

Glad to hear this your problem has been resolved. However, please let me know if the problem again appear

Thank you and regards

Aug 8, 2021 at 1:52 pm in reply to: Message “Cart is Empty” after completing order using coupon code #159332

Nayeem Riddhi
Moderator

Hello @promultis,

Hope you are well. And extremely sorry for the issue. I have checked to disable all plugins and also checked from the default theme. The issue you are claiming is working fine from my side. I think the error is coming and the issue is relatively dependent on your hosting. can you please elaborate on the issue with your server administrator? please note the error which is coming from the server, I hope you should get the help

Thank you and regards

Aug 8, 2021 at 10:47 am in reply to: Create New Order not working on v6.0.4 #159329

Nayeem Riddhi
Moderator

Glad to hear that, your problem has been resolved

Thanks

Aug 8, 2021 at 9:15 am in reply to: Create New Order not working on v6.0.4 #159324

Nayeem Riddhi
Moderator

Hi @thehaiccna,

I have checked your issue. Are you facing the invoice-related issue, I have checked that, the invoice is working fine from your side. please elaborate on the query

Thank you and regards

Aug 8, 2021 at 7:58 am in reply to: Modal link not working after upgrade #159316

Nayeem Riddhi
Moderator

Hello @vmiro,

Sorry for the inconvenience. I hope the problem will be fixed in the next update

Thanks for your appreciation

Aug 8, 2021 at 7:56 am in reply to: Reply to old issue #159315

Nayeem Riddhi
Moderator

Hello @meso,

Hope you are well. Can you please elaborate more on your issue? I shall try to assist you to solve the problem

Thank you and regards

Aug 8, 2021 at 7:23 am in reply to: Translation #159313

Nayeem Riddhi
Moderator

Hello @joss,

Hope you are well. sorry for the little inconvenience. Can you please give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Aug 8, 2021 at 7:14 am in reply to: Advance access control translation #159311

Nayeem Riddhi
Moderator

Hello @swanzack,

Hope you are well. Which translation plugin you are using for translation? Have you followed this doc too

https://developer.wordpress.org/apis/handbook/internationalization/localization/

please let me know

Thank you and regards

Aug 8, 2021 at 6:10 am in reply to: Not working with “Two-Factor Authentication” featured for admin account #159310

Nayeem Riddhi
Moderator

Hello @thehaiccna,

Hope you are well. are you using this shortcode, here you shall find a parameter called redirect

[wpdm_login_form] – User Login Form Short-code

please check and let me know about it. you can also elaborate on your login issue

Thank you and regards

Aug 8, 2021 at 5:24 am in reply to: subcategory list or tree on category page #159309

Nayeem Riddhi
Moderator

Hello @xavierl,

Hope you are well. Are you using this add-on,

WPDM Directory Add-on

please let me know, you may also explore the shortcodes features here

thank you and regards

Aug 5, 2021 at 6:24 pm in reply to: How to Edit Links found in Shortcodes based on Language #159236

Nayeem Riddhi
Moderator

Hello @aloette1978,

Soon you shall get an update

Thank you and regards

Aug 5, 2021 at 5:59 pm in reply to: subcategory list or tree on category page #159232

Nayeem Riddhi
Moderator

Hello @xavierl,

Hope you are well. Can you please share the related URL? are you trying to list the child categories on the download categories page? and if you are talking about the tree feature, can you please check this add-on, https://www.wpdownloadmanager.com/download/wpdm-extended-short-codes/, please let me know then

Thank you and regards

Aug 5, 2021 at 3:26 pm in reply to: WPDM Widgets not working #159201

Nayeem Riddhi
Moderator

Glad to hear that, your problem has been resolved

Thank you and regards

Aug 5, 2021 at 1:09 pm in reply to: Message “Cart is Empty” after completing order using coupon code #159186

Nayeem Riddhi
Moderator

Hello @promultis,

Can you please consult your hosting provider’s/server administrator too specifically for this issue, please let me know then. I hope they can also provide a solution

Thank you and regards

Aug 5, 2021 at 10:45 am in reply to: Page Template with Beaver Builder not working with v6.x #159175

Nayeem Riddhi
Moderator

Hello @recyclart,

Again sorry. please knock beaver builder support, if doesn’t help come. please let me know again. It is basically depending on the beaver builder plugin. Otherwise, it is working fine with other builders

Thank you

Viewing 25 posts - 9,501 through 9,525 (of 19,567 total)
1 2 3 … 380 381 382 … 781 782 783