Forum Replies Created
Hello Albert,
Hope you are well. Please, give your temporary wp-admin login details in a private reply for adjusting the issue.
Thank you and regards
Hello Riccardo,
Hope you are well. Have you checked Import & Export feature from the Downloads > Import & Export panel? if the feature doesn’t work for you, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Ievina,
Hope you are well. Can you please check the None Selected option from Downloads> Settings > Frontend Access> Front-end Settings for WPDM login page as I image attached,
please let me know, if it helps you
Thank you and regards
Hello Tracy,
I can download the packages properly now. I think it was causing for some CSS conflict on your site. Now the download link is showing properly.
I have disabled Disable Bootstrap CSS from User Interface from Downloads > Settings.
please check, if it working properly from your side too
Thank you and regards
Hello cosmin,
Now exporting as XML is working properly. I have adjusted Downloads > Settings > Upload Settings > Allowed file types for all file type by * option. please check now.
Thank you and regards
Hello Trevor,
Glad to hear this, your problem has been resolved
Thank you and regards
Glad to hear this your problem has been resolved. If you get some moments and if you like our plugin as well as support, can you please give us a 5* here. It will inspire us a lot.
Thanks
Hello Albert,
Really sorry for the confusion. I have forwarded the issue to our developers. Thanks for the appreciation
Thank you and regards
Hello Albert,
Sorry for the confusion. so, you want to modify the [wpdmpp-prepaid-credits] shortcode appearance. Make it like the appearance of Membership Plans? please clear and elaborate on this.
Thank you
Hello Trevor,
If you are using the free version of WPDM and using the default template, you can edit the link-template-default.php file. you can edit it from download-manager\src\Package\views\link-templates dir. For making backup your file you may follow this doc,
And for related template tags, please check this doc,
https://www.wpdownloadmanager.com/doc/templates/template-tags/
please let me know, how can I help you more?
Thank you and regards
Hello Trevor,
Hope you are well. Can you please elaborate on the issue internal link, new tab. I shall try to help you
Thank you and regards
Hello CC,
Please follow this doc,
I think it should be child-theme/download-manager/author-dashboard/new-package-form, please check and let me know if it works for you
Thank you and regards
Hello Albert,
Sorry for the inconvenience. I think it will need to adjust the core files. I shall inform regarding the issue to our developers
Thank you and regards
Hello Albert,
Please use this shortcode on your page/post.
[wpdmpp-prepaid-credits]
Thus the appearance will be like this,
https://wpdmpro.w3eden.com/prepaid-credits/
please check
Thank you and regards
Hello Cheryl,
Glad to hear this your problem has been resolved. If you get some moments and if you like our plugin as well as support, can you please give us a 5* here. It will inspire us a lot.
Thanks
Hello Albert,
I think I have got on your point, it is showing here like I have attached the image here,
please let me know if you have more queries. Thanks for your appreciation
Thank you and regards
Hello Graham,
Glad to hear that, it has helped you
Thank you and regards
You are welcome
Thank you and regards
Hello Albert,
Hope you are well. you will also find a symbol like © indicating that it is a credit balance. If this decimal point doesn’t occur much problem, you can also continue with it. Hearing back from you.
Thank you and regards
Hello Albert,
Hope you are well. Can you please elaborate more on your issue, please share the related URLs? you can also share some screenshots too. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Tracy,
Hope you are well. And sorry for the inconvenience. Can you please share the related page/package URL? if possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Rowan,
To show/hide content based on membership subscription level, you can use this shortcode, [wpmembership], for more details you can check this doc,
And are you talking about wpdmcategory or post category, please let me know
Thank you and regards
Hello Graham,
I think from now, you can assign role for an user from Manage Subscription option as I image attached,
please check
Thank you and regards
Hello Cheryl,
Please check now. Everything is okay or not for the PRO version. please let me
Thank you and regards