Forum Replies Created
Hello Adam,
Hope you are well. And sorry for the inconvenience. Can you please share the related URLs? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello welswebmaster,
Hope you are well. And sorry for the inconvenience. Can you please contact support@wpdownloadmanager.com for your transaction related issue? I hope you should get the help.
Thank you and regards
Hello CC,
I have forwarded your topic for the customization request to our developer. I hope soon you shall get an update on that. Thanks for your appreciation
Thank you and regards
Hello Graham,
I think for your first issue, you can assign roles through Role dropdown menu from edit user profile. I hope thus most of your problems will be resolved. please check
Thank you and regards
Hello blaksheepdedesign,
Can you please elaborate more on your query about which portion you are trying to restrict or hide for certain roles or users? please let me know
Thank you and regards
Hello Graham,
Please check now. We have adjusted the issues on your side. please check and let us know
Thank you and regards
Hello Albert,
Sorry for the inconvenience. I think this feature may require a customization request. I shall talk to our developer. Thanks for your appreciation
Thank you and regards
Hello cosmin,
Hope you are well. And sorry for the inconvenience. Can you please elaborate more on your issue? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Albert,
Sorry for the inconvenience. I shall inform about the issue to our developers. Hope that, soon there will be an update for that
Thank you and regards
Hello Teguh,
I have checked that, some error are appearing in the console while editing the package post as I image attached,
can you please enable/disable other plugins for checking, you may also switch theme to another for checking, please let me know then
Thank you and regards
Hello Rowan,
Hope you are well. You can restrict content to certain roles. but for the other roles redirection to the other content, it may be a feature request. But you can also put a customization request too to our team.
Thank you and regards
Hello Rowan,
The login credentials are not working. please check
Thank you and regards
Hello Rowan,
Hope you are well. And sorry for the inconvenience. Can you please share the related URLs? if possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Albert,
Sorry for the inconvenience. I have removed the text from the panel now. I hope the appearance are looking properly now,
If you want to add other text you can put here your own. please let me know, if you have other queries
Thank you and regards
Hello Albert,
Can you please more elaborate on your query please, if possible please share the related demo URL or you can also share screenshots too. And from the WPDM video player, you can check this example video,
https://wpdmpro.w3eden.com/download/wpdm-video-check/
I have used here, [video_player_1200] template tag. please check and let me know
Thank you and regards
Hello Cheryl,
Hope you are well. And sorry for the inconvenience. if possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Albert,
Hope you are well. And sorry for the inconvenience. if possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Sten,
Please check the link for the image now, I have updated the code,
https://wpdmpro.w3eden.com/big-image-download/
when you will click the image, it will pop up with the form for the particular package. please let me know, if it works for you
Thank you and regards
Hello Albert,
Hope you are well. For video showing you can use our prebuilt Video Player template from Downloads > Templates > Page Template section as well as from the package settings too. And for custom page templates you can use this template tag [video_player_1200] in your template. please check and let me know if you have other queries
Thank you and regards
Hello Shawon,
Hope you are well. Please check this option as I attached the image from Downloads > Settings > Privacy
I hope it will decrease the size of download stats in the Mysql database too. please check
Thank you and regards
Hello CC,
Our correspondent customizing team will contact you soon. Thanks for your appreciation.
Thank you and regards
Hello Graham,
Sorry for the inconvenience. Can you please check again? I didn’t find any private message here. please check
Thank you and regards
Hello Donnard,
Glad to hear this your problem has been resolved
Thank you and regards