Forum Replies Created
Hello,
Hope you are well. Can you please elaborate on the issue in English, please? if possible, please share the related page URL or you can also share some screenshots too. please let me know then.
Thank you and regards
Hello Sean,
Hope you are well. The image you have provided can’t be able to see from my side. Can you please provide a proper image elaborating on your query? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Jan,
Hope you are well. And sorry for the inconvenience. if possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello <span class=”bbp-author-name”>Harry,</span>
Hope you are well. Though you locked the package with the email lock feature, from the PDF viewer toolbar any user can easily download the PDF from the toolbar print option. So it has been protected with permission denied or You are not allowed to view the PDF message for the email-locked package. please let me know if you have more query or elaboratation on it. I hope i can help on this
Thank you and regards
Hello Elizabeth,
For Protecting WordPress media library files, you may check this article too,
How To Protect WordPress Media Library Files? – WordPress Download Manager (wpdownloadmanager.com)
**Note** it will only work with the apache server, as the protection is handled by .htaccess rules
please check
Thank you and regards
Hello Ninouche,
I can’t able to find such texts/text in our latest WPDM plugin version related to the issue, Are you using the additional add-ons too or the old version of WPDM, please let me know
Thank you and regards
Hello Albert,
Please check button size is ok or not,
And for the issue of the stack of “download” buttons, I have found an issue from my testing site. I have forwarded the issue to our developers. I hope, soon there should be an update for this.
Thank you and regards
Hello Ninouche,
I have checked your issue. It was in the home page source code. I have also checked by the text to our plugin code if there is any such text. But couldn’t find that, can you please point it out from where in frontend it is appearing, because the source code is very long in horizontally, very difficult to recognize it. Hearing back from you
Thank you and regards
Hello Ninouche,
Hope you are well. And sorry for the inconvenience. I am seeing that it is a very old topic. Can you please elaborate more on your issue? if possible, please share the related URLs or you can also share screenshots too.
Thank you and regards
Hello Sean,
I have tried with my license key, it is showing success message
I think it may have a problem with your license key, can you please contact support@wpdownloadmanager.com regarding your license key issue.
Thank you and regards
Hello Elizabeth,
Have you checked the package access control option too for WPDM? please check and let me know
Thank you and regards
Hello Tracy,
Generally, the search option is designed for searching pages/posts/custom-post-types. I hope you have understood now
Thank you and regards
Hello Sean,
Sorry for I was not recognized the site URL with the credentials. Now, your provided credentials are not working. please check
Thank you
Hello Sumit,
I have checked that, you are using a very old version of WPDM. Can you please update your WPDM PRO version to the latest? I hope your problem will be solved then
Thank you and regards
Glad to hear this your problem has been resolved. If you get some moments and if you like our plugin as well as support, can you please give us a 5* here. It will inspire us a lot.
Thanks
Hello Daniel,
For bulk apply roles to the packages, you can use the below code snippet in your theme functions.php file,
function wpdm_bulk_update_user_access(){
$params = array(
'post_type' ► 'wpdmpro',
'posts_per_page' ► -1,
);
$packs = new WP_Query( $params );
while( $packs->have_posts() ) {
$packs->the_post();
global $post;
update_post_meta(get_the_ID(),'__wpdm_access',serialize(array('0'►'editor', '1' ► 'administrator', '2'► 'erzeuger')));
}
}
add_action('init', 'wpdm_bulk_update_user_access');
please check and let me know if it works for you
Thank you and regards
Hello lisaac,
Glad to hear that, your problem has been resolved
Thank you and regards
Hello Albert,
Hope you are well. Can you please elaborate on these points?
- For resizing the button, Can you please share now related URLs, all package’s download button has been changed.
- I am not getting the second issue, can you please share the related URL?
- One product is set to free downloads, Can you please elaborate more on this issue?
Hearing back from you.
Thank you and regards
Hello Albert,
Hope you are well. Are you trying to remove this section as I image attached,
please let me know
Thank you and regards
Hello Tracy,
We have these shortcodes with basic search functions for the packages,
Short-codes – WordPress Download Manager (wpdownloadmanager.com)
If you are trying to get an advanced search field for tags, categories, or authors, you may keep a feature request here,
Download Manager Pro Feature Request – WordPress Download Manager (wpdownloadmanager.com)
Thank you and regards
Hello Albert,
Please check now, if it fulfills your requirements. I have put the adjusted code in Customizer > Additional CSS,
Thank you and regards
Hello Gilardi,
Can you please share a screen recording video please regarding the issue? I hope we can help you regarding the issue
Thank you and regards
Glad to hear this, your problem has been resolved.
Thank you and regards
Hello lisaac,
I think it is server related issue. On the server, because of the presence/absence of some module, it can cause this. Can you please contact your server administrator/hosting provider regarding this issue? I hope you should get the help. please let me know then
Thank you and regards