i get file-not-found , even thou I have just uploaded it

Hello Aleira,

Hope you are well. And sorry for the inconvenience. if possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello kathecitas,

Hope you are well. Can you please open a separate ticket for your issue, please? We shall check the issue for you

Thank you and regards

Hello Kathecitas,

It is very weird. I am still looking 14 plugins active on your side. Can I able to disable them too for checking the issue? please let me know

Thank you and regards

Hello Kathecitas,

Are you facing trouble that the DOCS are opening from the media library attached? Choosing from the Select From Media Library option. By default, it will do so. You can also choose the other option too. When you attach files from media library as URL WPDM simply redirect to that URL when a user clicks on the download button, but when you upload a file directly or attach a file from server as a server path, WPDM handles the download process and so there it can decide whether the file will open in browser or force download. So, if your file is already in the media library, and you want them to download instead of open in browser, please attach those files using the server file browser instead of the medial library file selector. please let me know

Thank you and regards