Nayeem Riddhi

Hello Robert,

Please check now. The edit profile options are coming now, It has been hidden with a custom CSS from your theme option. please check and let me know

Thank you and regards

Hello Perry,

Please share your related URL and also please share your requirements properly. And please, give your temporary wp-admin login details in a private reply for adjusting the issue.

Thank you and regards

Hello Jeremy,

Hope you are well. For setup PayPal, you can check this doc,

Setting up PayPal smart button for Premium Packages – Digital eCommerce plugin

And For stripe, are you using this add-on too,

Stripe

Please let me know

Thank you and regards

Hello CIALGAR,

Hope you are well. Are you using the latest version 3.4.8 for the WP PRO Membership add-on, please let me know

Thank you and regards

Hello Perry,

You can use the code snippet in this directory and PHP files for your page-template

\wp-content\plugins\download-manager\src\Package\views\page-templates PHP files,

also from wp-admin panel,

Downloads > Templates > Custom Page Template section, please check and let me know

Thank you and regards

Hello Michael,

Do you want to change the marked background color grey to white? please let me know

Thank you and regards

Hello Michael,

For the subscriber section, you have referred that needs to use these package lock feature as I image attached,

After downloading packages with these lock features, the users will be enlisted in the subscriber panel. I hope you have understood now. please let me know.

Thank you and regards

Hello Perry,

I think it needs code customization, you may have to knock customization team. please let me know

Thank you and regards

Hello Perry,

For showing category images, you can check this doc,

Display Category Image

please check and let me know

Thank you and regards

Hello Michael,

I have checked you have lots of users in the Users > All Users panel, Can you please check this add-on?

Advanced Access Control

if you are looking for such an add-on, please let me know

Thank you and regards

Hello Michael,

I have checked that, there are many plugins installed on your side. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please let me know then.

Thank you and regards

Hello CIALGAR,

Hope you are well. For downloads packages, you shall find the information from the Downloads > Stats > Download History section, but for membership, the feature is not available now. I hope you have understood.

Thank you and regards

Hello Michael,

Hope you are well. If the roles exist in wp-admin > Users > All Users panel, they should come for WPDM users. Can you please elaborate more on your issue, please? please let me know

Thank you and regards

Hello Michael,

Hope you are well. Sorry for the inconvenience. For the issues, can you please, give your temporary wp-admin login details in a private reply for checking the issue. And for this changing the Background to transparent btw. white. Not grey, can you please elaborate on this? I can able to get on this. Please let me know.

Thank you and regards

Glad to hear that, your problem has been resolved.

Thank you and regards

Glad to hear that, your problem has been resolved.

Thank you and regards

Glad to hear that, your problem has been resolved.

Thank you and regards

Hello Arun,

The issue regarding API settings for LIVE is fixed and the add-on has been updated. please check now and let us know

Thank you and regards

Hello simstim,

Glad to hear this your problem has been resolved.

Thank you and regards

Hello Gergi,

Please check now, I have used the same shortcode,

https://wpdmpro.w3eden.com/all-packages-shortcode/

Have you followed my instruction? please let me know

Thank you and regards

Hello Fito,

Can you please elaborate on the issue, sub-categories like sub-folders, but showing too the short description of the file and other metadata, if possible, please provide an example link or screenshots.

Thank you and regards

Hello Ikram,

I have checked your video. I have seen that the files are sorting properly for the modified date. please check this link too,

https://khandishnetwork.com/dl/wpdm-test/

please let me know

Thank you and regards

Hello simstim,

Your plugin has been updated. please check.

Thank you and regards

Hello Fredrick,

I think your loader.svg adjustments have been changed. It is working fine from my side. please clear your site cache too for watching adjustment.

Thank you

Hello Michael,

Hope you are well. Please check this, I think this maybe you

https://www.wpdownloadmanager.com/support/users/kalusha/topics/

Thank you and regards

• This reply was modified 4 years ago by Nayeem Riddhi.